All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 4, 2023

Increased price of app by 5x! We have been using this app for a couple of years just for the combo product feature - really disappointed they increased our monthly price from $30 to $169! Have now found another app called Simple Bundle which is only $24 a month and does the same thing.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. We are sorry you didn't have a positive experience with us lately. We contacted you several times in the past weeks to hop on a call with us so we can assist you with picking the best plan for your needs. We just contacted you again and hope that we can connect this time. PickyStory team

5 / 5 Share

July 3, 2023

PickyStory is super helpful, and takes the headache out of inventory management when building bundles. It's also helped us reduce our returns and increase sales!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

June 30, 2023

The app is quite hard to use, but the support team makes everything easier and simple to use! I'm very thankful to those ones that have been helping me and my store on that! If I could, I would give you a 1000 staar rating! Keep working on these amazing support! Thank you so much!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

June 28, 2023

I have been searching for a bundle app that offers more customizations as far as the bundle as products. When I downloaded the app and chatted with Ugur Can, he was able to get me the customized look I have been searching multiple other apps for. Thank you for helping me. I will not become a customer with Bundles Upsell.

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

June 27, 2023

straight-forward to use, lots of options to customize the perfect experience, customer service is great!

Store

Cherri

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

June 21, 2023

So far so good! Definitely from the first touch with the platform it does what I needed! The support on the chat is live and very helpful!

Using app

About 3 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

June 19, 2023

PickyStory customer service is SUPER fast and very helpful! I have used multiple different bundling apps and this one is the best so far.

Store

Tabeeze

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

June 15, 2023

Great customer service and very versatile app. Didn't find that other bundling apps offered the same level of customization compared to PickyStory.

Using app

37 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

June 14, 2023

Ugur is a weapon on customer support. Killing it. Cheers. I have to fill in 100 characters so there we go.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

June 13, 2023

10/10 Love this app and the support team are absolutely awesome. They will build a bundle for you and send you videos of how they did it so that you can replicate it yourself. They also take on suggestions for future releases as well.

Using app

About 1 year

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

June 13, 2023

Seems like it has a lot of potential and the most helpful team for onboarding my store! Thanks so much for all of your help!

Store

Bouclé

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

June 13, 2023

Great customer service! Helpful live chat with agents who try their best to solve your request or problem:)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

June 10, 2023

Minimum characters 100: Very very very very very Very very very very very Very very very very very Very very very good service.

Store

JDP

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

June 9, 2023

It's an amazing app that helps you a lot with Bundles, and if you have any issue or doubt there is the support team that It's always ready to help you.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Sept. 28, 2023

An element wasn't visualizing correctly and Ceren helped point me to an error I'd made in the code. She was able to show me via Loom where the error was. Great help!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

June 2, 2023

Excellent customer service. This app is exactly what I was looking for. Shopify wouldn't allow me to create bundles with variants the way I wanted to. But I'm now able to customize my offers.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

May 27, 2023

I am very impressed with how user friendly the app is and the customer service has been very responsive and helpful. I highly recommend this app!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

3 / 5 Share

May 26, 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell. Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team. That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back. Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Using app

11 months

Total reviews

20

Average rating

3.9

Developer Reply

Hey, We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before. We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved. Thanks, PickyStory team

5 / 5 Share

May 26, 2023

I had the pleasure of being one of the first clients of PickStory, and I must say their service is absolutely exceptional. From the start, their team demonstrated a remarkable level of professionalism and attentiveness. Despite a miscommunication along the way, they handled it with utmost care and efficiency, ensuring that my needs were met. Their dedication to customer satisfaction is truly commendable. The quality of their work is outstanding, and their ability to capture the essence of my story surpassed all expectations. I highly recommend PickStory for anyone seeking a top-notch storytelling service. They truly go above and beyond!

Store

Buvanha

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

May 23, 2023

There customer support is top notch and the app can make you loads of money that you would otherwise be leaving on the table

Using app

8 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!