Bundles & Upsell | PickyStory

Sept. 28, 2023

An element wasn't visualizing correctly and Ceren helped point me to an error I'd made in the code. She was able to show me via Loom where the error was. Great help!!

Oct. 2, 2023

Very easy to use. Customer service is fast and super helpful. Ugur & Ceren did a really good job! Thank you!

June 2, 2023

Excellent customer service. This app is exactly what I was looking for. Shopify wouldn't allow me to create bundles with variants the way I wanted to. But I'm now able to customize my offers.

May 27, 2023

I am very impressed with how user friendly the app is and the customer service has been very responsive and helpful. I highly recommend this app!

May 26, 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell. Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team. That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back. Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

May 26, 2023

I had the pleasure of being one of the first clients of PickStory, and I must say their service is absolutely exceptional. From the start, their team demonstrated a remarkable level of professionalism and attentiveness. Despite a miscommunication along the way, they handled it with utmost care and efficiency, ensuring that my needs were met. Their dedication to customer satisfaction is truly commendable. The quality of their work is outstanding, and their ability to capture the essence of my story surpassed all expectations. I highly recommend PickStory for anyone seeking a top-notch storytelling service. They truly go above and beyond!

May 23, 2023

There customer support is top notch and the app can make you loads of money that you would otherwise be leaving on the table

May 23, 2023

Goede app, bied erg veel mogelijkheden. Daarnaast is de Chat functies voor support erg handig en er wordt snel gereageerd op alle vragen.

May 16, 2023

the best service had trouble creating a bundle contacted got someone to help me told him what i needed help with i thought i would of got told what to do but they made the buddle them self was very amazed lovely business and customer support

May 16, 2023

Best app on Shopify. Just get it. The customer service alone is worth learning the interface. The backend takes a little getting used to and I'm sure will get even more streamlined in the future. But it's HIGHLY worth it to upsell and create automations.

May 9, 2023

Good Support, Bad App! It is hard to customize, don't have too many options, loosing in comparison with other bundle apps

May 1, 2023

Very nice and hard working supporters. The app is easy to use.

May 1, 2023

good people! replied quick helped me respectfully ill come back again for help and i recommend them peole.

April 29, 2023

The best response times and knowledgeable support. Would recommend. Other companies should learn from Pickys quality support :).

April 29, 2023

muy buena aplicacion para packs, muy asequible. En mi opinión podrian mejorar mas temas de compatibilidades, pero como la mayoria de aplicaciones de shopify

April 25, 2023

Best service ever. They replied back to me in 2 minutes on Monday, 10pm PST. Very robust app but their customer service team will walk you through everything

April 24, 2023

Great app and has great support! With this app, we have achieved many complicated scenarios with just a few clicks!

April 20, 2023

Ceren from PickStory was nothing but helpful...I watched a 'how-to' video on how to set up a bundle offer and when I got stuck, I hopped on the chat and she helped me figure everything out. Awesome customer service!

April 19, 2023

Pickystory support has been phenomenal. We are still working through things on our side to take full advantage of the app, but every question or technical problem has been quickly supported and fixed along the way. They are always available to jump on a call and walk through any questions and concerns.

April 17, 2023

販促のために年に何回もこのアプリを利用しています。できることが多いので戸惑うこともありますが、カスタマーサポートの方がいつも丁寧に対応してくれます。価格があがってしまいましたが、妥当だと思っています。