All reviews

Rating Breakdown

  • 5
    93% (729 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (20 ratings)
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5 / 5 Share

Dec. 11, 2022

I was a bit lost on how to implement their tool on my site but they launched my first bundle over chat and sent me a how-to video using my own site for further use. I did one and they verified it was done right but instructed me on how to finish. Very helpful and polite!

Store

Baldies

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

4 / 5 Share

Dec. 9, 2022

Great customer service !! Mary helped answer all my questions and customize our bundles. Thank you so much for all your help.

Using app

About 14 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for this review. Keep growing with PickyStory!

5 / 5 Share

Dec. 9, 2022

Great service from the customer support and the app is working great! I highly recommend the app to every store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Aug. 23, 2023

I really appreciate the 24/6 customer support. The team is very knowledgeable and tackles every issue with a positive mindset of fixing it. Also, Ugur was very patient and helpful when I needed it.

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Dec. 3, 2022

Help Chat helped me a lot! Looks good on website, easy to apply on the store. It has a lot of different types of Quantity Breaks.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

1 / 5 Share

Dec. 1, 2022

["charge_id not set"] fix this ............... Not a good app, i dont recommend this to other ecommerece shops.

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We're sorry to hear that you have experienced this issue. Our team would be more than happy to investigate this and help you onboard successfully. We reached out to you directly through email. The PickyStory team

5 / 5 Share

Dec. 1, 2022

We use PickyStory as an easy way to sell cross sell items. The Combo Products allow us to group multiple products but present it as a single product to customer. This gives our customers a great experience as they are able to purchase sets of related items with one click, and results in a great conversion rate for us. The customer support is incredibly helpful and responsive too.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 25, 2022

I used this app to help me create bundles of 4, for clothing items for our track and field club. We needed to make then for a total of $150.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 23, 2022

PickyStory is a great app. But coupled with their customer service, PickyStory is just phenomenal. As with all apps, there are limitations, but their customer service team goes above and beyond to creatively troubleshoot and come up with solutions. They definitely understand the small-business mindset and are determined to make you successful. I couldn't be more pleased.

Store

ecoslay

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

1 / 5 Share

Nov. 22, 2022

I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.

Using app

6 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Tankut, We reached out to you regrading this issue and offered to book a call in order to resolve this. Looking forward to speaking with you. PickyStory team

5 / 5 Share

Nov. 19, 2022

Wow! What can I say? Thank you Mary Bernadeth for helping me so much today. She sat with me for a very long time and worked with me to achieve what I wanted and sent me screenshots showing me exactly what she did so I could achieve it next time by myself. Much more helpful then just sending a link when you have no idea what you are doing. Excellent customer service and a credit to the company....and the app is also great and now my website looks more professional and makes the shopping experience easier for the customer. Great!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Nov. 16, 2022

I had a little stumble when starting, but received immediate and excellent help from the PickyStory team (shoutout to Leizel Ann – you're a gem!). Diving deeper into PickyStory now and can't wait to discover all the features. Go get the app – and if there's anything you need help with, know there are happy helping hands on the other side with team PickyStory.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Nov. 15, 2022

Incredible customer service and FAST responses, this helped me get unstuck within moments of reaching out!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 14, 2022

Very responsive and helpful staff and support team. Would recommend to anyone needing the service. Great product.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 6, 2022

Thank you SO much to Mary for their help today. I couldn't work out how to add the title and cost to a combo I'd created, and within just a few very short minutes, they'd sorted it for me. Huge help and lots of time saved for me - Brand new to PickyStory, but so far a very pleasant experience and would recommend.

Store

Evoqua

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Oct. 29, 2022

The support was very good and quickly available. We were able to review my questions, and issues and solve them promptly.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Oct. 29, 2022

One of the best and most complete bundle app I have ever seen. And the support is amazing! Nice, fast and super efficient to answer all questions. TOP!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Oct. 27, 2022

superb help, this is single best app for bundles and I've researched many, They have all the options needed

Store

Jadery

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Oct. 24, 2022

Net begonnen met PickyStory na het testen van een paar andere soortgelijke apps. PickyStory lijkt wel degene te zijn die het meest kan met het minst moeite (niet coderen etc). Tot nu toe heel blij met de app en de service. Nu nog sales maken...

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 19, 2022

I am very impressed with the 'on the spot' help from the live chat team. The Picky Story team is very knowledgeable and helpful in real time to get your bundles on to your website quickly and correctly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review. Happy growth with PickyStory!