All reviews

Rating Breakdown

  • 5
    93% (752 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2023

Amazing app and great customer service! I've only had it installed for 2 days so far, but I have had a successful call with their team and 2 chats within the chat window. All have been great and helpful. App does what I need it to do and has so many other cool features.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

April 5, 2023

Anna was fantastic!! She helped us get everything set up easily with no fuss. She was fast to reply, knowledgable, and extremely easy to work with.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

March 31, 2023

Super responsive support team! Multiple options for creating different types of bundles. I use it with GemPage app and it is working well. Highly recommend to check out!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

March 26, 2023

One of the few bundle apps that doesn't complicate inventory management. The support agent Mary was very helpful in assisting me with the app.

Store

Hak5

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

March 16, 2023

Great product and customer service 24/7. They are very helpful, above and beyond. Also see alot of conversions from customers.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

4 / 5 Share

March 14, 2023

The app itself wasn't performing superfluously, but customer service was great. Mary from the support team went out of her way to ensure my problem was solved.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this review. Keep growing with PickyStory!

5 / 5 Share

March 14, 2023

Really speedy response to questions I had while setting up the app, and the customisations template. Great that you can get a high-quality look because the customisation options are larger than other apps I have seen.

Store

Nisa

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

March 16, 2023

Mary Bernadeth was extremely kind and helpful when I needed to view how to add bundles on my product page. Roziel Amor was also helpful and helped me when using the widgets. The app is great and allows you to add bundles, tiered discounts and much more. Thank you

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

March 12, 2023

Such a great app, and the 24/7 support is a great help. They answered all my questions and helped with in minutes.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

March 8, 2023

Good customer service. Had a problem with the app, but was sorted with support within an hour. Haven't tried the app on a live store yet. Will give another review on it soon.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Feb. 22, 2023

The Pickystory app has exceeded my expectations in every way. It has streamlined the process of creating product bundles without the need for creating new SKUs. I had some initial difficulties setting up my first deals, but the Pickystory team was quick to respond and scheduled a call with me to guide me through the process. I have since set up multiple bundles on my website with Pickystory, and they all look fantastic. The team is incredibly helpful, and their support is top-notch. I highly recommend this app to anyone looking to create product bundles with ease. Thank you, Pickystory!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Feb. 20, 2023

The customer service from Leizel and the team is great they are very helpful and very quick to respond!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

1 / 5 Share

Feb. 10, 2023

They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month. We reached out to you directly through email to see how we can help you to solve this issue. PickyStory team.

5 / 5 Share

Feb. 9, 2023

Paolo helped me instantaniously and the app is all i need to sell sampler pacs in my winestore. Its really easy to set up, and works like a charm every time

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Feb. 9, 2023

Brilliant upsell tool, great onboarding meeting with Julia. Easy to use and to create offers. Looking forward to the result!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

4 / 5 Share

Feb. 6, 2023

The app in general is great - we actually rose AOV by using shop the look feature, support is extra quick and ready to help. The reason I am not giving it score 5 is the appearance of the apps widget on the site. They don't look premium enough. They should do some fine tuning on widgets interface or leave some more options to align appearance with my theme.

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your review and feedback, we highly appreciate it. These days we are rolling out a bunch of upgrades to some of our front end widgets to give them a more of a premium look, so you should expect an uplift very soon :)

5 / 5 Share

Feb. 2, 2023

Julia helped me to better understand what PickyStory could do and couldn't do. Knowing all that, I can better strategize what to bundle.

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Jan. 27, 2023

Julia is a gem to deal with. She is helpful and very knowledgeable about the product. An absolute star! 5 Star rating for sure!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Jan. 23, 2023

Highly recommended. Awesome customer service from the team (Rozie). She was very fast to help me out and replied well. Thank you very much

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

2 / 5 Share

Jan. 20, 2023

The Build Your Own Bundle feature was extremely buggy for us. Even after walking through it with an agent (who was very nice), we still couldn't get it working. The style customization options are limited (too limited for our needs). We didn't try any of the other features.

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the review. Our team tried to work with you on creating a bundle builder experience on your website but we never had a chance to get to the customization part or to test the usability. We would be happy to work with you on setting up the deal. We reached out to you directly to continue the setup. PickyStory team