All reviews

Rating Breakdown

  • 5
    93% (729 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (20 ratings)
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5 / 5 Share

Oct. 11, 2022

Simple and easy to use. I had an issue and reached out to support—Leizel (who was absolutely amazing) responded in less than 30 seconds and helped resolve my issue in a few minutes. Customer service is really wonderful. I felt totally supported which is a huge relief when working with 3rd party apps. Thanks so much Leizel!

Store

SEEN

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Aug. 7, 2023

Ceren proved again that PickyStory have the best customer services around! Super quick, super helpful, super awesome!

Store

Proverb

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Oct. 9, 2022

Great app, I'm really enjoying it so far! I contacted the customer service through the chat a few times and they were super responsive and helpful.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 6, 2022

Great help from Paulo to resolve an issue with a bundle offer. Prompt and helpful service and the problem has been fixed.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Oct. 26, 2022

PickyStory is always quick to respond whenever I have a question regarding a combo or bundle to create. The service is awesome. Keep it up. I do wish there was a timer for bundles to go active and that the combos didn't go live immediately but now that I know I can turn it off and schedule in Shopify it all works out. Thank you to all that have helped me and there have been a few lol Roziel, Leizel, Paulo

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Sept. 30, 2022

I really like that I can create shop the look styles. It makes it so much easier to shop for my customers!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Sept. 29, 2022

Really fantastic app. Solves for everything we needed for Bundles... pre-fixed bundles + bundles that users could build + offer-based bundles and much more. We thought we had a very unique requirement, but the product already had in-built features for every new creative thing we wanted. Hats off to the builders. And a major shout out to Leizel - her product support is like magic. She fully solved our queries about her app, as well as the curiosities I had about how other unrelated apps interact with bundles!

Store

Anveya

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Sept. 27, 2022

Great functionality and the support staff is responsive and helpful. We will be continuing to implement PickyStory solutions across all storefronts.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Sept. 26, 2022

customer service is great, well Roziel is...not sure about the others! haven't really used the app much yet, so can't comment there

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Sept. 23, 2022

Just installed it. Had some problems initially but Paulo at customer support walked me through it and now everything's working. Many features. Installed for the Combo functionality but will probably use the other functions too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Sept. 15, 2022

I had been struggling for a while & almost gave up. Leizel came to my rescue, went above & beyond to help. Highly recommend made my day/month a whole less stressful!! THANKYOU again +++

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Sept. 15, 2022

Fabulous service tonight from Mary Bernadeth, as a very technophobic store owner , i was really struggling to set up the offers i need to set up on my website - i was losing money by not being able to match other retailers. Mary took me through the whole process, explaining and using videos and screen shots of real-time set up. I know feel very confident in setting up other offers. Knowledge is everything and Mary had it in heaps! thank yo so much. Yvonne Simons, The Toybox Ironbridge

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Sept. 7, 2022

Customer service is the best here. Will sat with me this afternoon on zoom to explain the program, and when I was having trouble later on, Mary Bernadeth answered the chat quickly and provided me with not only instructions... but a video tutorial! Thank you PickyStory team :)

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Sept. 4, 2022

This application has most features needed for building BOGO and Combo Pack type offers. Customer support is also very quick to respond and help out.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

4 / 5 Share

Aug. 31, 2022

Looks like a great app, but does not support multi-currency. Really disappointing, was hoping to be able to use it. Their support team is very good and proactive, hoping to see this feature implemented soon.

Using app

5 days

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are sorry to hear that you didn't receive the most accurate information possible in this case. We have reached out to you directly to help you resolve this issue. PickyStory team

1 / 5 Share

Aug. 28, 2022

I want to delete the app but it's impossible to figure out. They lock you in but don't allow you to cancel at ease.....

Store

ALMND

Using app

28 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, All apps on Shopify including PickyStory can be easily removed from your Shopify Admin. Recently, Shopify changed the admin's user interface and now you can find your apps under - Shopify admin -> Apps -> Apps and sales channel settings. We also reached out to you directly regarding this matter. Thanks, PickyStory team

5 / 5 Share

Aug. 25, 2022

The application is not that easy when you know nothing about it but Mary Bernadeth help me so much. She sends me videos to help me build my bundle and answer all of my questions. I am very satisfied with the app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Aug. 21, 2022

This app is great. So easy to use and gives my customers the option to build a bundle to save $$. The customer service is great, very prompt and helpful. Mary Bernadeth was amazing and helped me achieve the exact look I was after on my website with the widget placement.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Aug. 21, 2022

Tech support is good. They send easy to understand quick tutorial videos to show you how to fix your particular problem.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Aug. 19, 2022

The 5 stars are for the customer support that I received! Paulo helped me to get the app up and running on our site and answered all of my questions. Best customer support that I've experienced with any Shopify app!

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!