Bundles & Upsell | PickyStory
Bundles & Upsell | PickyStory
Rating
4.8
feedback
785
chart
#435
All reviews
Rating Breakdown
Review RSS Feed
June 22, 2022
PickyStory is a great App to efficiently manage all our bundles and inventory. We specifically decided to stay with PickyStory as it seems to be one of the only Apps which allows adding duplicate products to a bundle. The UI is very pleasing to the eye, fast to navigate, and offers some nice customization capabilities. Leizel and Paulo offered great support during our initial setup and quickly responded to all our questions, we can highly recommend using PickyStory!
Thank you for this incredible review. Happy growth with PickyStory!
June 20, 2022
Had some trouble setting up the app on the store! However, thanks to Leizel for her super helpful and quick assistance, we were able to get back on track swiftly!
Thank you for this great review. Keep growing with PickyStory!
June 16, 2022
Huge bug on their own features regards pricing a bundle fixed during checkout. In the cart is shows the sum of products, and not the bundle price which is confusing for users. Highlighted this issue, got a reply that their developers are in Ukraine.. A day later, got feedback from a developer, that there was no issue. Shared print screens then he added random text during the checkout process of a user, which was completely not asked for. Highlighted the issue again, to please remove this. Then they directed me to their UI to inactivate a piece of text, which was never asked for. Sorry, but this is not how you treat your users who are helping you to solve a important bug.
Hey Sinem, Anna here from PickyStory's support. We checked your conversation and it looks like there was a misunderstanding. On Shopify, apps can't edit the prices of line items in the cart, discounts are only applied at checkout. That's why you see the original sum price in the cart and the discounted price at checkout. In order to help our customers know the bundle savings, we are offering to add a text snippet in the cart, that shows the discounted price near the checkout button. That's what our team member tried to help you with but probably didn't clarify this feature's goal. I've reached out to you to resolve this issue and looking forward to hearing back from you. Anna Head of Support, PickyStory
June 15, 2022
I love this app, it has helped me create a way for me to shorten my sales funnel. My shoppers can click and add many custom options to their bundle without adding loading time or additional clicks. The support is also amazing, they helped me with many of my questions.
Thank you for this amazing review. Keep growing with PickyStory!
June 14, 2022
Great app that helped us get around Shopify's restriction for only having one automatic discount at a time. Customer service is always very quick when we get stuck or need help.
Thank you for this incredible review. Happy growth with PickyStory!
June 12, 2022
It's a good app with features that a lot of others don't have. Although I'd like if the shapes and whatnot could be customized more.
Thank you for this great review. Keep growing with PickyStory!
June 8, 2022
buena atención al cliente, funcional unos detalles que me ayudaron a solucionar en poco tiempo, recomendada
Thank you for this review. Happy growth with PickyStory!
June 8, 2022
Great app! Great service!!! Very easy to use and they provide a very fast response. I recommend it 100%
Thank you for this incredible review. Keep growing with PickyStory!
Aug. 2, 2023
We have been using PickyStory for some time and find the app easy to use. The bundles have really been an asset to our site. The service and help is great!
Thank you for this amazing review. Happy growth with PickyStory!
June 2, 2022
Ensures users make it to the checkout quick and easy! Thanks to Leizel's help we were able to get pickystory bundles installed on our shopify account incredibly fast!
Thank you for this great review. Keep growing with PickyStory!
May 26, 2022
Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.
Using app
40 minutes
Total reviews
1
Average rating
1.0
Hi Sarah, We are sorry to hear that you didn't get the top-tier experience we are trying to provide to all of our customers. As every store theme is different, sometimes some one-time adjustments are required. We provide 24-7 live support to ensure our customers are getting the full attention needed. Upon checking your case, it looks like you contacted our support team but you never replied to their messages. Our team contacted you again and would be happy to hear back from you to resolve this issue. Thanks! Anna Head of Support
May 26, 2022
Great Client service. Roziel answered all my questions and helped me to unblock my problem. Very happy with what the app helps me to do
Thank you for this great review. Keep growing with PickyStory!
May 26, 2022
Great service and response! Easy to use app and great result. Thanks to Paulo for assisting to validate our proof of concept.
Thank you for this amazing review. Happy growth with PickyStory!
May 24, 2022
Easy to use and great instruction. Every question i had, i was able to find an answer somewhere in the app.
Thank you for this incredible review. Keep growing with PickyStory!
May 24, 2022
This was the only app we could find that suited our specific purpose. Customer service is great and they respond fast on the chat!
Thank you for your review. Keep growing with PickyStory!
May 18, 2022
Leizel was able to assist with bundling products VERY quickly. I was able to have her edit descriptions, prices, and move the location of the widget. THANK YOU LEIZEL!
Thank you for this great review. Keep growing with PickyStory!
May 18, 2022
Fantastic app and awesome customer service, so easy to use once you are on boarded with all the features and no nasty code or problems with the theme... easy to add and remove when you want to
Thank you for this incredible review. Happy growth with PickyStory!
May 18, 2022
Customer support is excellent!! I'm just starting out using the app and on the face of it, it seems to do everything I need and more. Roziel Amor in the customer support team was brilliantly helpful. The only slight snag at the moment is that combo products don't automatically go 'out of stock' if a component isn't available - it's just the 'add to cart' button that stops working, without explanation to the customer. That's the only reason I'm not giving it a full 5 stars. They do say they are working on that aspect though, so fingers crossed they'll have it cracked soon! Thanks for your help Roziel - your service was 5 stars! :)
Thank you for this review. Keep growing with PickyStory!
May 16, 2022
Awesome App, and Awesome Support! I wouldn't choose any other program for my budling needs. It's a little complicated... but in the best way.
Thank you for this amazing review. Happy growth with PickyStory!
May 16, 2022
Nous avons créé un configurateur de produits sur cette application, elle est vraiment très pratique, nous la recommandons vivement !
Thank you for this great review. Keep growing with PickyStory!