All reviews

Rating Breakdown

  • 5
    93% (729 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (20 ratings)
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5 / 5 Share

May 13, 2022

Leizel was such a big help, worked together well to find a solution to my request. Greatly appreciated!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

April 14, 2023

We installed the app and it was pretty straight forward to understand. We put together a few bundle discounts etc. and it worked right away. We had a few problems because our setting were not set right and i used the chat help service. They were fast, fixed the problem for me, and then helped me understand how I could do it better. Leizel and Ceren were amazing and I love it when a company has good support. Theirs was excellent. Thank you guys!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

May 10, 2022

Best customer service I have seen on an app yet. answered, helped, explained and completed in under 10 minutes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

May 1, 2022

brilliant customer service. worth the instal, highly recommend. love the number of bundle options. A+

Store

Herzog

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

April 29, 2022

We are new to PickyStory platform and appreciate the 24/7 support provided by Leizel with a bundle question and setup! 5 starts for the support. Thank you! Kringle Candle

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

4 / 5 Share

April 29, 2022

The app is very helpful for our store improvements. Sometimes we're having trouble using some features but the customer service immediately helps us.

Using app

9 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

April 28, 2022

This app has wonderful service. If you need help even selecting the right type of deal to create, this team is awesome. They give you great assistance and insight onto how to use the app the best way, and how to get the most out of it. I've used the chat feature a number of times for assistance, and have always gotten top notch service. Espeially today from Roziel. Great app and people behind it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

April 26, 2022

Very good value. The combo product functionality helped us improve the stocktake with our PIM and improve the UX for customers buying bundles. The customer service is friendly and responsive. Our ecomm lead has recommended PickyStory to three other vendors since we employed it on our site. We've had do to a bit of CSS customising to get it perfect within our theme and there are sometimes some things popping up that we don't want, but a chat to customer service fixes it. If you compare the cost of PickyStory against web development for customised bundle functionality, this is such good value.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

April 26, 2022

I used this app to create a build a bundle and got stuck but the support was incredible and now I feel confident to create these on my own.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

April 21, 2022

I love this app. It is perfect to product bundle o for shop by look, like the instagram and facebook shop. Excellent

Store

Saveone

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

April 19, 2022

I've used lots of bundle apps but they pale in comparison to PickyStory. The support system is awesome and the platform itself, mindblowing. So clean, so polished and so worth it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

April 18, 2022

This app was exactly what i needed for my store. I wanted to have style suggestions on products and I was able to accomplish just that with this app. I did have some issues but Mary in customer service went above and beyond to help me. Highly recommend especially for boutique owners!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

July 12, 2023

Great bundling app with superior customer service! Highly recommend!!! We were able to do with PickyStory what we could not with other bundling apps we tried out.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Sept. 16, 2022

The support team with this App is great! They have a support team made up of great professionals like Roziel, who took the time to understand the requirements of the deals I was trying to make. Roziel then helped me configure the App so I could display my pricing tiers exactly as I needed them.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

2 / 5 Share

April 13, 2022

The app is great in terms of integrating perfecty onto the website and it lets you create a lot of different specific bundles. BUT I had a lot of issues to reach the final result (and I still have): 1) Many times the app "failed" in recognizing products, not loading images or worst not including the price of a specific product in the bundle 2) If I try to use the "advance" option to set the bundle on a specific URL (in this case the shop the look gallery) the "set position on page" doesn't work. Every time I try to use it, it highlights the area I want to use but the widget does not appear. 3) I wrote the assistance to fix this problem and after 2 days of chatting the problem is still there, plus I can't write to the assistance every time I need to replace the widget, it would take too long to finalize a bundle 4) I've chat with 3 assistants and a person said I can't place the widget in a certain way and another person said I can.... 5) I have to pay for this app and it doesn't work properly....I'm currenty on trial period and will soon decide if I want to keep it or not, at the moment is a big NO

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

Hey, Anna from PickyStory team here. I’ve checked your correspondence with the team and it seems that there was a misunderstanding regarding placing Shop the Look on product pages. In order to display a PickyStory deal on a product page the product needs to be a part of the deal. The reason for this is to make it easier for merchants to quickly create new deals and position the automatically on product pages. I’ll be happy to make sure that everything works as expected, I’ve reached out to you via email so we can hop on a call and solve this issue. Thanks, Anna, Head of Support

5 / 5 Share

April 12, 2022

Great app with tons of features. I had a couple of things that I was unsure of but their support was very fast and very helpful. Definitely recommended!

Using app

2 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

April 6, 2022

Akkurat i gang med å bruke appen, er veldig spennende. Umiddelbar hjelp på chat når man har spørsmål.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

April 3, 2022

Easy to install, set up, and use. Nicely customizable. Great customer support via chat, quick and responsive!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

May 24, 2022

The customer service and ease of use of this app are amazing! I highly recommend! We've had a handful of conversions so far!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

March 31, 2022

Great customer service! Loving the app so far and the options it is able to give to our customers. Thank you!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!