Bundles & Upsell | PickyStory
Bundles & Upsell | PickyStory
Rating
4.8
feedback
785
chart
#435
All reviews
Rating Breakdown
March 31, 2022
This app came at the time when we needed it the most and solved all our problems with BOGO and several variants of that. The customer support and Dev team are a great team as well. Their feedback and turnaround time is just top notch. Thank you
Thank you for this great review. Happy growth with PickyStory!
March 30, 2022
This app looks nice (that's why I am giving it 2 stars instead of 1) It displays the collections/looks nicer than other apps. But that's about where it ends.. The functionality is based on discount codes which doesn't work for a lot of scenarios. Then I am having problems with the discount not showing in the cart (it shows in checkout but not in cart) which is confusing for customers and leads to drop-outs as they think they are not getting the bundle discount. I submitted the issue on 3rd March, it is now the 30th and they still don't have a solution. The only reply I have had is when I chased them about it and they said they are still working on it. 2 weeks ago...
Hi, Anna is here from PickyStory. I understand that you didn’t see the discounted price in your cart. After looking into the issue, I can see that you are using a drawer (sliding) cart in your store. Drawer carts are not “regular” cart pages and have unique implementations. Unfortunately, it’s not possible for a 3rd party app to display messages or any other elements in the drawer cart as the cart’s code isn’t available to 3rd party apps. Saying that we do offer an alternative method. Regarding discounts - Shopify’s infrastructure is built to work with discount codes, and this is the recommended method by Shopify to keep your store clean. Alternative methods like “draft orders” aren’t recommended as they have multiple negative effects. I’ve reached out to you via email so we can hop on a call and solve this issue. Thanks, Anna Head of support, PickyStory
March 27, 2022
I've tried several bundle apps and this is the most complete and easy to use and it produces good looking widgets unlike some others I tried that would have required messing with the CSS. The service via chat responds immediately.
Thank you for this great review. Happy growth with PickyStory!
March 25, 2022
Responded so quickly when I used the chat service. UI is pretty as well, some of the other bundling apps look quite ugly.
Thank you for this amazing review. Keep growing with PickyStory!
March 22, 2022
That's a fantastic app, have tried many others and only PickyStory has covered all my needs for bundles with the "Shop the Look" feature. It is easy to use and its functions are amazing. Hopefully, they will be able to implement an option to rename the "Shop the Look" button soon. The support team is top-notch, Mary and Amor are great and always willing to help. Very recommended.
Thank you for this incredible review. Happy growth with PickyStory!
March 17, 2022
Amazing customer service and simple to use I started using PickyStory to create bulk discount deals but then added bundles, BOGO and mix and match. Since installing it many more items and bundles have become available and it gets better with time. What really sets them apart is that the personal customer service is amazing. I am in Australia and every time I have needed help I have had a reply within minutes from a real person that solves my problem immediately. I definitely recommend.
Thank you for this great review. Keep growing with PickyStory!
March 17, 2022
I really like how PickyStory has evolved from when I first used it in 2021. Responsive support and always nice to talk to!
Thank you for this amazing review. Happy growth with PickyStory!
March 10, 2022
I downloaded this app yesterday and it has been very useful so far. There is a lot to learn about it and the PickyStory live chat has been extremely responsive and helpful!
Thank you for this incredible review. Keep growing with PickyStory!
March 9, 2022
I've only just started using this app, but I like this app a lot. I really have to say their support via their chat service is very responsive and extremely helpful. Very happy so far!
Thank you for this great review. Happy growth with PickyStory!
March 8, 2022
They indicate that the basic price is $9.50 but it is not, it is really $14.50. Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.
Hi, Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price for new customers to $9.5 as we do from time to time to promote the app. We invite you to contact us directly in order to solve your issue. Thanks, PickyStory Support
March 7, 2022
The app is working great! Excellent technical support :) They helped me to start using my combos and they solved all my doubts!
Thank you for this amazing review. Keep growing with PickyStory!
March 3, 2022
Perfect service. Great customer support. This app offers a lot of possibilities. I am very happy with it.
Thank you for this great review. Happy growth with PickyStory!
March 2, 2022
A very easy and intuitive product, in case you have any questions they have a great customer service. I would give them 10 stars if I could!
Thank you for this incredible review. Keep growing with PickyStory!
Feb. 28, 2022
I am not experienced in website building but was able to achieve my objective with the help of Paulo on chat who held my hand while setting up a bundle option for my store. Many thanks to Paulo who saved the day for me.
Thank you for this amazing review. Happy growth with PickyStory!
Feb. 25, 2022
I used the app for mix & match, great support Leizel helped me through, thanks again. Good aps so far.
Thank you for this great review. Keep growing with PickyStory!
Feb. 15, 2022
I used this app to allow users to create their own product bundles. I'm not the best with setting up software like this and make a few mistakes. The support has been excellent and they were very patient with me!
Thank you for this incredible review. Happy growth with PickyStory!
Feb. 14, 2022
Great app, especially after the recent update! We use it without the discount option - as we don't need to provide a discount - we need to "combine" unique products into a Combo for new customers. And the 24.7 support is very quick and helpful - supports, explains, provides screenshot guidelines directly for my issue!
Thank you for this amazing review. Keep growing with PickyStory!
Feb. 13, 2022
I ended up uninstalling this app because it wasn't what I was looking for. However, I was very impressed with the customer service which was super speedy and helpful throughout my multiple interactions with them while I played around with it.
Thank you for this review. Happy growth!
Feb. 10, 2022
I used this to make customized gift box with different drop down choices for what product goes in it. I was able to have pickystory put an automatic % savings for the customer on the choices they chose. Customer service was great in helping me and so fast!
Thank you for this great review. Keep growing with PickyStory!
Feb. 10, 2022
We used this app for bundle making campaign. The staff there is really helpful and ready to answer really fast! The app itself has really valuable bundle offers, easy setup and different upsell/bundle variations. Hopefully, it will generate more sales! :))
Thank you for this incredible review. Happy growth with PickyStory!