Bundles & Upsell | PickyStory
Bundles & Upsell | PickyStory
Rating
4.8
feedback
811
chart
#827
All reviews
Rating Breakdown
Review RSS Feed
April 13, 2022
The app is great in terms of integrating perfecty onto the website and it lets you create a lot of different specific bundles. BUT I had a lot of issues to reach the final result (and I still have): 1) Many times the app "failed" in recognizing products, not loading images or worst not including the price of a specific product in the bundle 2) If I try to use the "advance" option to set the bundle on a specific URL (in this case the shop the look gallery) the "set position on page" doesn't work. Every time I try to use it, it highlights the area I want to use but the widget does not appear. 3) I wrote the assistance to fix this problem and after 2 days of chatting the problem is still there, plus I can't write to the assistance every time I need to replace the widget, it would take too long to finalize a bundle 4) I've chat with 3 assistants and a person said I can't place the widget in a certain way and another person said I can.... 5) I have to pay for this app and it doesn't work properly....I'm currenty on trial period and will soon decide if I want to keep it or not, at the moment is a big NO
Hey, Anna from PickyStory team here. I’ve checked your correspondence with the team and it seems that there was a misunderstanding regarding placing Shop the Look on product pages. In order to display a PickyStory deal on a product page the product needs to be a part of the deal. The reason for this is to make it easier for merchants to quickly create new deals and position the automatically on product pages. I’ll be happy to make sure that everything works as expected, I’ve reached out to you via email so we can hop on a call and solve this issue. Thanks, Anna, Head of Support
April 12, 2022
Great app with tons of features. I had a couple of things that I was unsure of but their support was very fast and very helpful. Definitely recommended!
Thank you for this amazing review. Keep growing with PickyStory!
April 6, 2022
Akkurat i gang med å bruke appen, er veldig spennende. Umiddelbar hjelp på chat når man har spørsmål.
Thank you for this incredible review. Happy growth with PickyStory!
April 3, 2022
Easy to install, set up, and use. Nicely customizable. Great customer support via chat, quick and responsive!
Thank you for this great review. Keep growing with PickyStory!
May 24, 2022
The customer service and ease of use of this app are amazing! I highly recommend! We've had a handful of conversions so far!
Thank you for this amazing review. Happy growth with PickyStory!
March 31, 2022
Great customer service! Loving the app so far and the options it is able to give to our customers. Thank you!
Thank you for this incredible review. Keep growing with PickyStory!
March 31, 2022
This app came at the time when we needed it the most and solved all our problems with BOGO and several variants of that. The customer support and Dev team are a great team as well. Their feedback and turnaround time is just top notch. Thank you
Thank you for this great review. Happy growth with PickyStory!
March 30, 2022
This app looks nice (that's why I am giving it 2 stars instead of 1) It displays the collections/looks nicer than other apps. But that's about where it ends.. The functionality is based on discount codes which doesn't work for a lot of scenarios. Then I am having problems with the discount not showing in the cart (it shows in checkout but not in cart) which is confusing for customers and leads to drop-outs as they think they are not getting the bundle discount. I submitted the issue on 3rd March, it is now the 30th and they still don't have a solution. The only reply I have had is when I chased them about it and they said they are still working on it. 2 weeks ago...
Hi, Anna is here from PickyStory. I understand that you didn’t see the discounted price in your cart. After looking into the issue, I can see that you are using a drawer (sliding) cart in your store. Drawer carts are not “regular” cart pages and have unique implementations. Unfortunately, it’s not possible for a 3rd party app to display messages or any other elements in the drawer cart as the cart’s code isn’t available to 3rd party apps. Saying that we do offer an alternative method. Regarding discounts - Shopify’s infrastructure is built to work with discount codes, and this is the recommended method by Shopify to keep your store clean. Alternative methods like “draft orders” aren’t recommended as they have multiple negative effects. I’ve reached out to you via email so we can hop on a call and solve this issue. Thanks, Anna Head of support, PickyStory
March 27, 2022
I've tried several bundle apps and this is the most complete and easy to use and it produces good looking widgets unlike some others I tried that would have required messing with the CSS. The service via chat responds immediately.
Thank you for this great review. Happy growth with PickyStory!
March 25, 2022
Responded so quickly when I used the chat service. UI is pretty as well, some of the other bundling apps look quite ugly.
Thank you for this amazing review. Keep growing with PickyStory!
March 22, 2022
That's a fantastic app, have tried many others and only PickyStory has covered all my needs for bundles with the "Shop the Look" feature. It is easy to use and its functions are amazing. Hopefully, they will be able to implement an option to rename the "Shop the Look" button soon. The support team is top-notch, Mary and Amor are great and always willing to help. Very recommended.
Thank you for this incredible review. Happy growth with PickyStory!
March 17, 2022
Amazing customer service and simple to use I started using PickyStory to create bulk discount deals but then added bundles, BOGO and mix and match. Since installing it many more items and bundles have become available and it gets better with time. What really sets them apart is that the personal customer service is amazing. I am in Australia and every time I have needed help I have had a reply within minutes from a real person that solves my problem immediately. I definitely recommend.
Thank you for this great review. Keep growing with PickyStory!
March 17, 2022
I really like how PickyStory has evolved from when I first used it in 2021. Responsive support and always nice to talk to!
Thank you for this amazing review. Happy growth with PickyStory!
March 10, 2022
I downloaded this app yesterday and it has been very useful so far. There is a lot to learn about it and the PickyStory live chat has been extremely responsive and helpful!
Thank you for this incredible review. Keep growing with PickyStory!
March 9, 2022
I've only just started using this app, but I like this app a lot. I really have to say their support via their chat service is very responsive and extremely helpful. Very happy so far!
Thank you for this great review. Happy growth with PickyStory!
March 8, 2022
They indicate that the basic price is $9.50 but it is not, it is really $14.50. Change the price and do not cheat, I hate these companies that put hidden prices. I proceed to remove my subscription.
Hi, Unfortunately, this isn't correct. After checking your account, you were subscribed to an older plan version which was priced at $14.5/month. We changed the basic price for new customers to $9.5 as we do from time to time to promote the app. We invite you to contact us directly in order to solve your issue. Thanks, PickyStory Support
March 7, 2022
The app is working great! Excellent technical support :) They helped me to start using my combos and they solved all my doubts!
Thank you for this amazing review. Keep growing with PickyStory!
March 3, 2022
Perfect service. Great customer support. This app offers a lot of possibilities. I am very happy with it.
Thank you for this great review. Happy growth with PickyStory!
March 2, 2022
A very easy and intuitive product, in case you have any questions they have a great customer service. I would give them 10 stars if I could!
Thank you for this incredible review. Keep growing with PickyStory!
Feb. 28, 2022
I am not experienced in website building but was able to achieve my objective with the help of Paulo on chat who held my hand while setting up a bundle option for my store. Many thanks to Paulo who saved the day for me.
Thank you for this amazing review. Happy growth with PickyStory!