All reviews

Rating Breakdown

  • 5
    92% (490 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 98% (518)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2024

great customer service... the app its limited to what colours you can change certain parts but I asked them for help and they customised it to exactly what I wanted.... so easy to deal with.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

1 / 5 Share

May 27, 2024

I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them. Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory. We reached out to you to arrange a call so we can provide a solution and help you fully set up the app. The PickyStory team

5 / 5 Share

Feb. 8, 2024

Really helpful chat and helped me do everything i needed in mins. Highly recommend.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Feb. 6, 2024

Es muy completa y es fácil de configurar.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Feb. 2, 2024

Servizio rapido ed efficiente

Store

Profud

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Feb. 2, 2024

Gutes Support team

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Feb. 2, 2024

My experience with this app has been amazing. It's really easy to setup and their customer support team is incredibly helpful. Very quick responses and knowledge.

Store

avec

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Jan. 31, 2024

Occasionally, the system doesn't integrate properly with Shopify or is a bit difficult to work with. HOWEVER, their customer service is top notch. Everyone is always quick to respond and help fix every problem I've ever had. And once it's fixed by their excellent support team, Pickstory works great. 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Jan. 29, 2024

Ceren was very helpful and responsive when I had some questions and needed help setting up a widget. Looking forward to adding these functions to my store!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Jan. 29, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Jan. 26, 2024

So far so good onboarding has been terrific Ugur has been very patient with me. Re the app it seems to have some smart features the others will need to catch up on.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Jan. 26, 2024

I have checked out several Bundle & Upsell apps and this is by far the most user friendly and with the most options. Great experience so far and complemented with excellent app support. Highly recommend!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

3 / 5 Share

Jan. 24, 2024

It's in the early days of testing, but the app's functionality is good so far! Easy to navigate and create your bundles and upsells. Extra sweetener with the design customisation to be in line with your branding. However, we are still working through the overall integration with our website and functionalities to determine if it's the right fit for our brand. I reached out to the online chat for support, and 'Ceren' a customer service representative, was able to assist me in minutes. We are looking forward to utilising this app further.

Using app

About 22 hours

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for the review. We've reached out to you to learn more what was missing in your experience.

5 / 5 Share

Jan. 22, 2024

Great App. Great service. Carlos in support is amazing and did so much to help setup my store. Thanks Guys.

Store

YeboBox

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Jan. 19, 2024

Timely help when needed

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Jan. 18, 2024

Store

Finole

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Jan. 17, 2024

The app is not live on my website yet, but I have chatted a lot with support, and they always respond very quickly to all my questions. They are also great helping setting up the bundles.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Jan. 23, 2024

had a few issues getting going with this. However, the team did manage to find a solution so I am looking forward to getting this app rolled out and live.

Using app

15 days

Total reviews

19

Average rating

4.9

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Jan. 12, 2024

It is the best service

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Jan. 12, 2024

This is such a better service than the one I was using before. It is so easy to create new bundles in a really customer-friendly way, and it integrates really well with my warehouse software. Most importantly, the customer service is *so* good. They respond in less than a minute and are always so helpful.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!