Amplify | Bundles & Upsell

I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.

Really helpful chat and helped me do everything i needed in mins. Highly recommend.

Es muy completa y es fácil de configurar.

Super tolle App und der Support von Valentyna ist hervorragend.

Day 1 of using the service but great experience and great customer service so far! Thanks Valentyna!

Servizio rapido ed efficiente

Gutes Support team

My experience with this app has been amazing. It's really easy to setup and their customer support team is incredibly helpful. Very quick responses and knowledge.

Occasionally, the system doesn't integrate properly with Shopify or is a bit difficult to work with. HOWEVER, their customer service is top notch. Everyone is always quick to respond and help fix every problem I've ever had. And once it's fixed by their excellent support team, Pickstory works great. 10/10

Ceren was very helpful and responsive when I had some questions and needed help setting up a widget. Looking forward to adding these functions to my store!

So far so good onboarding has been terrific Ugur has been very patient with me. Re the app it seems to have some smart features the others will need to catch up on.

I have checked out several Bundle & Upsell apps and this is by far the most user friendly and with the most options. Great experience so far and complemented with excellent app support. Highly recommend!

It's in the early days of testing, but the app's functionality is good so far! Easy to navigate and create your bundles and upsells. Extra sweetener with the design customisation to be in line with your branding. However, we are still working through the overall integration with our website and functionalities to determine if it's the right fit for our brand. I reached out to the online chat for support, and 'Ceren' a customer service representative, was able to assist me in minutes. We are looking forward to utilising this app further.

Timely help when needed

The app is not live on my website yet, but I have chatted a lot with support, and they always respond very quickly to all my questions. They are also great helping setting up the bundles.

It is the best service

This is such a better service than the one I was using before. It is so easy to create new bundles in a really customer-friendly way, and it integrates really well with my warehouse software. Most importantly, the customer service is *so* good. They respond in less than a minute and are always so helpful.

I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option. Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!