OPTIS Product Options, Variant
Personalize product options variant option w/ text box, add on
Rating
4.9
feedback
1,987
chart
#142
All reviews
Feb. 27, 2026
Great app and great support. I had an issue implementing the in-cart edit and the dev team both helped me with that as well as fixed some visual issues to make the website look professional. Highly recommended!
Thank you so much for the wonderful review ⭐ We’re really glad to hear that our team could help you successfully implement the in-cart edit feature and polish the visual details to keep your store looking professional. That’s exactly the experience we aim to deliver. Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help!
Feb. 27, 2026
I have a low volume store and had one add on total I wanted. I chose this app (two years ago roughly) because it offered a few add ons for free, this was a perfect match for me, gave me the add on I wanted and was no charge since I have a low volume store. The add on worked fine this entire time, I was happy with it. I went to adjust the price of the add on today and found it would not allow me to change any settings at all in the app, I chatted with customer service and they said they changed it and now the only way to edit settings is to select a pay plan. When I signed up it said free forever with certain features, which I am still within. I understand they have grown and now want to charge people for certain things but this should only effect new users/installs, not current users in my opinion. You made claims up front and then just pull the rug out from under you. Support tries to claim all the features I had are still available for free but you can't change anything, everything is grayed out and says you have to have a paid plan in order to edit them. This is a bait n switch imo.
Thank you for taking the time to share your experience and for being with us for nearly two years - we truly appreciate your long-term support as one of our early users. As the app has grown, we’ve transitioned to a paid model to maintain development resources and continue improving the product in line with Shopify’s evolving platform. For early users, we do provide a special discounted offer, and importantly, all of your existing setup remains fully intact when moving to a plan - nothing you’ve configured will be lost. We completely understand your concerns and have reached out to you directly to better understand your situation and discuss this further. We truly value your support and hope to find a solution together.
Feb. 26, 2026
Uso questa app per diversi siti che gestisco, anche per quello personale. È un'app fantastica ma si distingue dalle altre perchè ha un servizio di assistenza eccezionale, super veloce e pronto a personalizzare l'app in base alle richieste e le necessità del sito. Hanno implementato funzioni incredibili che non esistono in nessuna app in tutto lo store, senza sovrapprezzi e in pochi minuti. Eccezionale. Se avete qualsiasi dubbio non esitate a contattarli per qualsiasi richiesta e vedrete che tutto è possibile!
Grazie mille per questa recensione straordinaria ⭐ Siamo davvero felici di sapere che utilizzi l’app su più siti - incluso il tuo personale - e che la tua esperienza sia così positiva. Le tue parole sul nostro servizio di assistenza ci riempiono di orgoglio: lavoriamo ogni giorno per essere veloci, disponibili e pronti ad adattare l’app alle esigenze specifiche di ogni store. Sapere che apprezzi le funzionalità personalizzate e l’impegno del nostro team significa tantissimo per noi. Grazie ancora per la fiducia e il supporto continuo - siamo sempre qui per qualsiasi necessità!
Feb. 26, 2026
Thank you so much for the 5-star review ⭐ We truly appreciate your support and are very happy to hear you’re having a positive experience with the app. It means a lot to our team and motivates us to keep improving every day. If you ever need any assistance, we’re always here to help!
Feb. 25, 2026
Great application, but more importantly, phenomenal customer service team always willing to help. Really appreciate working with them!
Thank you so much for the amazing review ⭐ We’re thrilled to hear that you’re enjoying the app - and even more grateful for your kind words about our customer service team. It truly means a lot to us to know you appreciate working with us. We’re always here to help and look forward to continuing to support you!
Feb. 25, 2026
Thank you so much for the 5-star review ⭐ We truly appreciate your support and are very happy to hear you’re having a positive experience with the app. It means a lot to our team and motivates us to keep improving every day. If you ever need any assistance, we’re always here to help!
Feb. 25, 2026
Wir verwenden diese App noch nicht zu lange, aber bis jetzt funktioniert sie tadellos!
Using app
26 days
Total reviews
1
Average rating
4.0
Feb. 24, 2026
I'd say the support team is better than the corporate world. Quick, easy, excellent communication and friendly in an upbeat positive way! Especially Lin.
Thank you so much for your incredibly kind words. Hearing that our support team feels “better than the corporate world” means more than you know. We always aim to be quick, clear, and genuinely helpful - with a positive attitude to match 😊 We’ll absolutely share this with Lin - she’ll be so happy to hear it! Thank you again for your support. We’re always here whenever you need us!
Feb. 24, 2026
The app is intuitive and easy to use. I contacted them because I had some doubts and they literally answered back in seconds! Thank you Lin!
Thank you so much for the wonderful 5-star review ⭐ We’re so glad to hear that you find the app intuitive and easy to use! And we’ll definitely pass your kind words along to Lin - she’ll be very happy to hear this 😊 Providing fast and helpful support is something we truly care about. If you ever have more questions, we’re always just a message away!
Feb. 24, 2026
Fantastic app! Easy to set up and looks great on mobile. It has a clean UI that matches my theme perfectly. The support team is also very responsive and helpful. 5 stars!
Thank you so much for the amazing 5-star review ⭐ We’re thrilled to hear that you found the app easy to set up and that it blends seamlessly with your theme - especially on mobile! A clean, consistent UI is something we care deeply about. It also means a lot to hear that our support team has been responsive and helpful. Your feedback truly motivates us to keep improving every day. If you ever need anything, we’re always here for you!
Feb. 23, 2026
I recently decided to offer personalized engravings to my handcrafted ornament line. I was looking for an app that allowed me to add additional options to each listings. I installed OPTIS to test it out, and decided it was perfect for my needs. I had a few installation questions and their customer support was quick to respond and tweak a few things to get it to work flawlessly with my Rebuy cart. I'm excited to finally let my customers know about my new product offering!
Thank you so much for the wonderful review ⭐ We’re so happy to hear that OPTIS is a great fit for your personalized engraving setup - your handcrafted ornament line sounds amazing! It’s great to know our team could help ensure everything worked smoothly with your Rebuy cart. We always aim to make the setup process as seamless as possible so you can focus on launching and growing your new offerings. Wishing you lots of success with your personalized products! If you ever need anything, we’re always here to help 😊
Feb. 23, 2026
Great app and customer service
Thank you so much for your kind words and the 5-star review ⭐ We’re thrilled to hear that you’re happy with both the app and our customer service. Your support truly means a lot to our team and motivates us to keep delivering the best experience possible. If you ever need anything, we’re always here to help!
Feb. 23, 2026
Thank you so much for the 5-star review ⭐ We truly appreciate your support and are very happy to hear you’re having a positive experience with the app. It means a lot to our team and motivates us to keep improving every day. If you ever need any assistance, we’re always here to help!
Feb. 22, 2026
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, our team is always here for you 💛
Feb. 22, 2026
Great service!
Thank you so much for the 5 stars! 💛 We’re really glad you’re happy with the service 😊 If you ever need anything, we’re always here to help!
Feb. 22, 2026
I love the app. The support team is incredibly helpful and responsive. Highly recommended!
Thank you so much for the love! 💛 We’re thrilled to hear you’re enjoying the app and that our support team has been helpful and responsive. That truly means a lot to us 😊 Thank you for the recommendation - we’re always here if you need anything!
Feb. 21, 2026
Very straight forward to setup, and Cherry was incredibly helpful to me! Highly recommend.
Thank you so much for the lovely review! 💛 We’re so happy to hear the setup was straightforward and that Cherry could help you along the way - we’ll definitely pass your kind words to her 😊 Thank you for the recommendation! If you ever need anything, we’re always here.
Feb. 21, 2026
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, our team is always here for you 💛
Feb. 21, 2026
Amazing support
Thank you so much for the 5 stars! 💛 We’re so happy you had an amazing experience with our support 😊 If you ever need anything else, we’re always here for you!