All reviews

Rating Breakdown

  • 5
    95% (1,934 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,741)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 20, 2026

very bad commication.... they make things way to difficult and are nit willing to help

Using app

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Total reviews

1

Average rating

1.0

5 / 5 Share

March 20, 2026

Super fast responses from support and are always happy to assist!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Everything works perfectly! The app is very flexible and integrates seamlessly into our product pages. What really stands out is the support — absolutely outstanding. They responded quickly, understood exactly what I needed, and implemented all requested adjustments (even on mobile) without any issues. Highly recommended if you’re looking for a powerful and customizable product options app with top-tier support.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Using app

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Total reviews

1

Average rating

5.0

4 / 5 Share

March 20, 2026

Store

Dista

Using app

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Total reviews

3

Average rating

4.7

5 / 5 Share

March 19, 2026

Hebe, Lina, Ruki, and the rest of the OPTIS customer service team have been exceptional. They are always quick to assist with any issues I encounter and are consistently responsive to my questions. Their support has made a significant difference, and I truly appreciate their dedication. An amazing team!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

I'm still getting familiar with all the features, but one thing is already clear: the customer support here is on a different level. Lina helped me at every step, quick to respond, genuinely knowledgeable, and always positive. Exactly the kind of support experience that makes you want to stick with a product. Shoutout to Lina, you're a star!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Got the App today and I'm very happy with it so far! Reached out to customer support and my issue got solved super quickly.

Store

CANVEO

Using app

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Total reviews

1

Average rating

5.0

4 / 5 Share

March 19, 2026

Very good app that does what it promises. It’s reliable, easy to use, and the support team is impressively responsive and helpful. I’ve had a smooth experience overall with no major issues. That said, there’s still room for improvement — a few additional features and small refinements would make it truly excellent. Also, please stop pushing customers to leave reviews so frequently, as it can feel a bit intrusive. Looking forward to future updates. Definitely worth trying.

Using app

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Total reviews

3

Average rating

3.3

5 / 5 Share

March 18, 2026

support online - czat , pomoc w kilka minut. Naprawili błąd który inni naprawialiby 3 dni w 5 minut. Duże możliwości personalizacji, opcje wariantów, reguły - TOP! TOP! TOP!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

quick and responsive and accomplished the task at hand.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Great customer service, fast response and action with any minor issues or help required setting up. Highly recommend for adding more specific product variants to your store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Great app, Easy to set up. Had a small issue and they fixed it straight away. Customer service is exceptional.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

So far so good! This app allows me to now have customers attach reference photos to better help me to create custom art. Total game changer in my line of work

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Bin sehr zufrieden mit dem schnellen Support sogar um kurz vor 23 Uhr deutscher Zeit!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Great app with an amazing support team! They’re always available and go above and beyond to help with CSS customizations and pricing for different markets. Communication is clear and fast. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

The service was excellent!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Extremely fast and helpful service!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

It works well.

Using app

About 2 years

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for your feedback! We're glad to hear the app is working well for you. If you ever need any help or have suggestions, feel free to reach out - we're always happy to assist.