All reviews

Rating Breakdown

  • 5
    97% (1,744 ratings)
  • 4
    2% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,567)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2025

They are so helpful! I thought I had everything all figured out on my own and they made it look even better! Thank you so much for being so helpful.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Good experience from the service team, app seems to work as intended so far.

Using app

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Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

always have customer support and they are really helpful

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Great customer service experience and really enjoyed being given css to make the options look better for my products!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great feedback! 🌟 We’re glad to hear you had a positive customer service experience and that the custom CSS helped improve how your product options look. Our team is always happy to provide tailored solutions to match your store’s design. 🥰 If you need any further customization or support, feel free to reach out anytime - we’re here 24/7!

5 / 5 Share

Dec. 30, 2025

OPTIS' customer service is top notch!! Super prompt and ready to answer my specific queries!

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had a great experience with OPTIS. Our team is available 24/7 and always ready to jump in quickly to address specific questions and provide tailored solutions. If you need any further assistance at any time, please don’t hesitate to reach out - we’re always here to help! ♥♥♥

5 / 5 Share

Dec. 29, 2025

Application pratique et simple d'utilisation. Super service client très réactif sur le chat. J'avais besoin d'une petite modification, ils m'ont proposé de le faire eux-mêmes et gratuitement. Service client de qualité, rapide et serviable.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis d’apprendre que l’application vous semble pratique et simple à utiliser, et que notre service client a pu vous aider rapidement. C’est toujours un plaisir de pouvoir apporter des ajustements pour répondre à vos besoins. Merci encore pour votre confiance et votre soutien 💙 N’hésitez pas à nous recontacter si vous avez la moindre question ou suggestion.

5 / 5 Share

Dec. 25, 2025

Super application de personnalisation produit. L'équipe OPTIS m'a aidé dans la mise en place. Merci !

Using app

1 day

Total reviews

6

Average rating

4.7

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis d’apprendre que l’application vous est utile et que notre équipe a pu vous accompagner dans la mise en place. N’hésitez surtout pas à nous contacter à tout moment si vous avez besoin d’aide - notre support est disponible 24/7 et toujours heureux de vous assister. Encore merci pour votre confiance 😊

5 / 5 Share

Dec. 25, 2025

every thing is super great - I just which they give us the abilty to change (please select) without upgrading the plan

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words - we’re really glad to hear everything is working great for you! We’re also happy that we were able to apply a small customization to better fit your store’s needs. Your feedback truly means a lot to us and helps us continue improving the app experience. Our support team is available 24/7, so please feel free to reach out anytime if you need further assistance. Thanks again for your support! ♥

5 / 5 Share

Dec. 24, 2025

This app has been an absolute game-changer for our Shopify shop. We offer a wide range of personalized products, and the customization options, text fields, and customer image uploads work seamlessly. It’s intuitive for customers to use and saves us a huge amount of back-and-forth after checkout. Setup was straightforward, support has been responsive when needed, and the app scales beautifully as our product line grows. Highly recommend for any shop offering custom products.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words - we’re really glad to hear everything is working great for you! 🤩 We’re also happy that we were able to apply a small customization to better fit your store’s needs. Your feedback truly means a lot to us and helps us continue improving the app experience. Our support team is available 24/7, so please feel free to reach out anytime if you need further assistance. Thanks again for your support!

5 / 5 Share

Dec. 24, 2025

Well designed. Easy to use. Very helpful customer service if you need assistance - they're quick, helpful, and knowledgeable.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re glad to hear you find the app well designed and easy to use. 🥰 It’s great to know our support team could assist you quickly and effectively when needed. We’re always here to help and truly appreciate your support!

5 / 5 Share

Dec. 24, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🤩 We truly appreciate your support. If you ever need any assistance, our support team is available 24/7 and always happy to help.

5 / 5 Share

Dec. 24, 2025

Great customer service, support and responsiveness

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear you had a great experience with our customer service and support. 🥰 Our team is available 24/7, so please feel free to reach out anytime if you need further assistance. We truly appreciate your support!

5 / 5 Share

Dec. 23, 2025

I’m using this app for selling personalized card products, and so far I’m very satisfied with it. The app works well for my needs, and whenever I encountered a problem, the support team responded very quickly and resolved the issue efficiently. They also mentioned that a preview feature for edits will be released soon, which will make customization even better. I’m really looking forward to this update. Overall, a very useful app with great support.

Store

Synkard

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the detailed and thoughtful review! We’re delighted to hear that the app fits your personalized card products well and that it’s been meeting your needs. 🤩 It’s great to know our support team could assist you quickly and efficiently whenever you needed help. We’re also excited that you’re looking forward to the upcoming preview feature - we believe it will further enhance the customization experience. Thanks again for your support and trust in our app. If you need any assistance along the way, our team is always here to help! ♥♥

5 / 5 Share

Dec. 23, 2025

Using app

33 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the 5-star rating! 🤩 We truly appreciate your support and trust in our app. If you ever need any assistance, our support team is always here to help.

5 / 5 Share

Dec. 23, 2025

Store

Calmore

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🥰 We truly appreciate your support and trust in our app. If you ever need any assistance, our support team is always here to help.

5 / 5 Share

Dec. 22, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving us a full 5-star rating! 🤩 We truly appreciate your support. If you ever need any assistance, our support team is always here to help.

5 / 5 Share

Dec. 21, 2025

Awesome app and customer service is 5 star!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star feedback! 🤩 We’re glad to hear you’re enjoying the app and had a great experience with our customer service. If you ever need any help, our team is always here to support you!

5 / 5 Share

Dec. 20, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving us a full 5-star rating! 🤩 We truly appreciate your support. If you ever need any assistance, our support team is always here to help.

5 / 5 Share

Dec. 20, 2025

Very good app, any issues are dealt with quickly

Using app

10 months

Total reviews

61

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re glad to hear you’re enjoying the app and that any issues were resolved quickly. 🥰 If you ever need assistance, our team is always here to help - we truly appreciate your support! ♥