OPTIS Product Options, Variant

March 15, 2023

Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you

March 10, 2023

Emma solved my issue quickly and the app works great. **********************************************

Dec. 4, 2024

A nice easy to use app that does exactly what I need. Customer service attentive and friendly. Very happy with it

March 2, 2023

The service works great. I got help quickly and the contact was effortless. I was served well and professionally. Special thanks to Emma, ​​every treatment does a better than good job! I recommend the App to everyone! I tried a few different Product Option applications from the Shopify App Store, but Product Option by BSS impressed me the most, so I chose it. My work is made considerably easier by using this program. It allows me easily develop limitless choice sets that are applied to particular products and particular clients. Moreover, add-on prices function correctly on the product page, cart page, and checkout. The service is excellent. I promptly received assistance, and communication was simple. I received kind and competent service. I initially had trouble choosing default variants, so I asked the team for assistance and within a few hours, I had assistance. Emma deserves special recognition; she makes every treatment even better! She not only resolved every problem I brought up, but she also made sure to follow up with me to make sure I was happy with everything. I want to appreciate the entire team especially Nguyen Duc Duong for their efforts in resolving my concerns and customizing the project to meet my needs as I write this review. I urge everyone to download the app! Don't be reluctant to give it a shot!

March 1, 2023

Without hesitation, I would highly recommend this exceptional app to anyone seeking a solution to overcome the 100-variant limit. This app is precisely what I was looking for, and it exceeded my expectations in every way. The user-friendly interface and comprehensive features make it easy to use and highly effective. In addition to the app's impressive functionality, the customer support I received was truly outstanding. Jena Nguyen, from the live chat, went above and beyond to promptly and effectively address any issues I had. Her exceptional communication skills and dedication to resolving my concerns were truly commendable. Furthermore, the app developer, Nguyen Duc Duong, was incredibly responsive and immediately resolved any technical issues I encountered. His quick action and expertise ensured that the app was running smoothly in no time, and I was able to enjoy its full benefits without delay. After testing several other apps, I can confidently say that this app stands out from the rest. Its exceptional features, user-friendly interface, and outstanding customer support make it the best choice for anyone looking to surpass the 100-variant limit.

Feb. 20, 2023

Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!

Jan. 6, 2025

UPDATE: Super quick support team. Thank you for removing the watermark, especially in such a quick turnaround. I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this. I was recommended this app Product & Variants Options. This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side. However, once I’d had my induction call from the team they showed me how easy it is to use the app. I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu. It solves the problem I had. Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you. If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app. UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer. I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

Dec. 28, 2022

This is an amazing app for our online store! We have a store that sells Personalised Gift Hampers and wants to come up with more customisable options for the customer to select. BSS Commerce's app helped us achieve that. I had a bit of trouble when setting up the App so I contacted their customer support via the live chat channel and got help from the support agent June Nguyen within seconds. Despite the slight time difference, she and her tech team did an amazing job. She provided comprehensive explanations and kept me updated at every step along the way. The technician, Developer Nguyen The Huy also helped me resolve the problem very quickly and accurately, and everything on the site now works exactly how I wanted. It's reassuring to have an App with great and timely customer support. Fantastic support team and I would highly recommend this App if you're looking for a customisable option for your product page.

Dec. 23, 2022

Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia

Dec. 4, 2022

Discount codes do not work when utilizing this service. We are super disappointed and have lost sales because customers couldn't make it work.

Dec. 2, 2022

I had a hard many time css the size options. I have installed this application on the websites.I use this app to help me provide 4th option to the custom-made products. I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options .I got support from June Nguyen and Hoan PV they solve my issue with in hour for product cart adding issue. They under stand my problem very quickly and solve the issue. Thanks to them and complete BSS support team.

Nov. 23, 2022

A solid app. Enough flexibility to be a regular fixture in various promotional activities but also intuitive to use once some familiarity is developed. We've seen no bugs or flaws so far.

Nov. 23, 2022

I use this app to help me provide customers with various options for our custom made products. June & Nguyen were awesome to work with and solved our problem very fast!

Nov. 18, 2022

I love this app. It has added the extra options that I need for my wigs and the support is top notch.

Oct. 20, 2022

I have installed this application on the websites I have administered so far. I had a hard time css the color options, so I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen The Huy - who is expert and can resolve things quickly as a Hawkeye in the Marvel hero group for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the option is showing up well on my store, both in my PC and mobiles. Once again, many thanks to Joy and the support team! Great app!

Oct. 10, 2022

I had two small issues and they were resolved quickly. I worked with Joy twice and developers Huy NT and Nguyen The Huey. I'm currently on the free plan and it suits my needs, but once I need more product options I feel confident in choosing this app for a paid version.

Oct. 10, 2022

Thank Joy and dev expert Duong Nguyen for their help! Even outside working hours, Joy will reply to my email as soon as possible Duong Nguyen helps me solve problems so quickly and without delay I subscribe to many apps in Shopify, The service team of this company impressed me deeply, It can be said that it is the most service-oriented company, It is also the best service team, I have the greatest confidence in subscribing to their apps I don't need to worry about any problems. Thank you, Joy and Duong Nguyen!

Oct. 4, 2022

I used this app to add colour swatches to our products as the number of variants allowed in Shopify did not meet our requirements. This app is easy to use and understand and helped us create a solution that did not require excessive cost and time spent on it. The support for the app is excellent, with special mentions to Josephine Dao who has been a great help with answering our requests quickly and to the dev Son PT, Huy NT, Duong ND who have made some changes to the front end of the app so it fits our requirements.

Aug. 20, 2025

I use this App for all my product options it works perfectly. Also the support is very fast, helpful and friendly. Lin could always help me out.

Sept. 14, 2022

I am using this app for various product variants. The app is easy to use and has multiple functions- including price add-on per variant. All your products are automatically available in the app and make it so easy. Support is one of the most important things to me- they literally fixed my problem for me overnight! One message, I gave them collaborator access and it was done the next morning! The best support!