Hulk Product Options

June 17, 2022

The Hulk app began causing interference for other apps on our store. We found through those apps developers that they needed to just change something simply. It took one week of getting the runaround, and us having the other app teams developers call them to get the matter resolved! Terrible customer service, and every time we needed an update they were less than helpful.

April 29, 2022

After uninstalling they are not willing to help with shop. I had to hire external shopify developer to uninstall app completely. IT IS BUGGING MY SHOP. they are ignoring me all the time. EDIT. No you did not contected me, liars :)

Feb. 23, 2022

No free plan available, despite being advertised as such. You can get a free 14 day trial but not an ongoing free plan.- disappointed!

Dec. 26, 2021

Fairly easy to setup and the app says it will do everything I needed, however it never worked! Despite having professional installation by a HulkApps developer, the custom options selected by my customers were never displayed on my orders. This meant reaching out to customers after they placed their orders to get the details - defeating the entire purpose of the app. I reached out for support and was told there was a coding issue and that another ticket had been opened on their backend. My ticket was then closed without any resolution. I reached out again to have my issue addressed and received a response that a new theme had been setup to fix the problem. This completely removed all the options from my page and made the app unusable on my website. I'm canceling my monthly subscription to this app since it has never worked and will be using a competitor's app.

Nov. 22, 2021

Really bad app. 0 Support. Only problems since we downloaded. Does absolutely not work with the Dawn theme, no matter what they say. Does not work with Ajax carts. Does not work with Buy buttons. Does not work with discount codes or BOGO-discounts. Use this app if you are ready to give up every other function/app in your store. Would rate 0 stars if possible.

Nov. 18, 2021

DO NOT INSTALL - Read my review first. From my Personal Experience After I would not recommend this app. After I uninstalled the app, they continued to bill me.

Dec. 15, 2021

I initially left a really good review for this product after I had an issue and it was rectified very quickly, however it actually hasnt been rectified. Every 2 days the code somehow just disappears from my store and the options are no longer available for customers to select. I have contacted dev multiple times, however I think they have given up as this keeps happening and now I get no response. Its very odd as it worked perfectly for what I need for 12 months and randomly stopped working. Pretty annoying as now I am hunting for another app.

Aug. 23, 2021

I used this app for some months, then I happened to pay special attention to an order and realized it was adding options to customers carts but sometimes not charging them. Apparently the app is not compatible with the "Buy Now" button which is - I would argue - an important button on a Shopify website. All my customers who used 'Buy Now' instead of 'Add to Cart' would get the options for free. Hulk Apps were very aware of this and told me to remove the buy buttons from my website. I chose to remove this app instead. I think it was quite irresponsible for them to put this app out there with this known bug.

Jan. 21, 2022

I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.

June 11, 2021

This app did not work for me. Options selected did not show up in the cart. Options selected did not show up in the order form once placed so we had to call every customer. In addition, the requirement for customers to select options did not work even though it was configured properly. Went several days without login or communication from support so ended up choosing something different.

May 24, 2021

Complete waste of time. Developers said they were having problems installing it on our store and then went silent. Poor customer service.

May 21, 2021

All of the sudden stopped working completely on the day of my update, very disappointed. I reached out for customer service but they are very slow to respond.

April 28, 2021

Worst app i've ever worked with, incredibly bad language settings (swedish) and it doesnt work well, i tried many different options and none did anything. sucks to be honest.

April 22, 2021

Tried to transition from another product options app to this one. the pains of transitioning is not worth it. This app interfered with a lot of my current apps. Add to cart features and product warnings were no longer working. I tried to ask customer service to fix it. She declined. i have to talk to two developers just to get this app working. I just don’t have the time for it anymore.

April 6, 2021

Dowloded the app to get more variants than the 99 limits in shopify but the app is a scam. You can't do what you want on the free version. And the paid version is still limited (couldn't get different prices for different variants). The help centre is pretty slow and I have finally deleted the app after wasting 2 weeks of my time on it. DO NOT recommend at all.

April 2, 2021

Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.

March 11, 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

March 11, 2021

Loved this app when I first started using it. Then I realized when adding new products that the text boxes were no longer showing up on my website. I tried re installing it and that didn't work. I tried the automatic uninstall and that wouldn't work either. I finally deleted it so that I could try adding it back to see if that would work. Now when I try to add it back it says there is no page at that address. Very disappointed.

March 10, 2021

I spent hours entering data then it locked up so I deleted the app and it will not allow me to reload it. Simply says my page does not exist. Very frustrated.

March 10, 2021

It looked like a good option but it's not been functioning right for days, maybe even longer as I had to stumble across the problem while loading products onto our new website. Getting a fast reply from tickets raised saying issues resolved but this is only lasting hours before the problem is back again. Now it has stopped functioning in the back end of the store. Tested it on various browsers and devices but it's broken. Shame as it looked like we had this sorted but now I'm looking for an alternative app after wasting time and money on an ad campaign to a store you can't order from because the options are not showing up on the page!