All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

April 4, 2022

The Hulk Support team have been great in resolving any issues and optimizing our stores app quickly and to a great standard.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

March 28, 2022

Very happy of the app. Complete and working well. The support always answer quickly and they're developers are doing great job ! Great implementation. Thank you !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy your experience with our app was amazing. Thank you for taking the time to write us these amazing words!

5 / 5 Share

March 28, 2022

This App is very useful on our website, I have been using it for more than 1 year, and no matter when I met the problem, the team will help me to solve the problem immediately, I very much appreciate their working speed and they are really nice.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write us your valuable feedback. We are glad that we were able to help you on this journey of eCommerce for over a year and we hope to support you for even longer. We are always one email and chat away!

5 / 5 Share

March 25, 2022

This app is really perfect for all e-commerces who want to add customisable product for their customers . Easy to install and to set up custom options . I had a little issue with the cart showing total price after custom options added and Sanjay ( he is the best ) save my night by resolving the issue . Definitely recommand the app and the customer service !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are proud to be helping e-commerce businesses and supporting their creativity. The team is very happy that your experience with our app and service went smoothly. This will be forwarded to Sanjay and I am sure he will be happy when he sees it.

5 / 5 Share

March 24, 2022

I had this app for a while, at the beginning I didn’t understand but customer service was so helpful (Sanjay to be specific) now I understand and really enjoy the app and how my website looks now. Thank you so much.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us your wonderful feedback. We are happy everything went smoothly for you and we are always here to help. I am sure Sanjay will be more than happy when he reads your review.

5 / 5 Share

March 23, 2022

Hulk product options gives us a lot of flexibility as our store products require multiple options and they are very prompt when assistance is needed.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We always appreciate our customers leaving us their feedback as our brand is built upon it.

5 / 5 Share

March 23, 2022

I added this app to my store months ago. I really love it. It allows me to maintain my inventory and still offer my customers options and customizations. Recently, I changed the "theme" I used for my store. When I did, customers could no longer see the app options. I reached out to customer service via the chat option and they fixed it in less than 5m. I couldn't be happier with this product.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write these kind words. We take great pride in our apps and the service we provide to our customers. We are always happy to help!

5 / 5 Share

March 20, 2022

Very fast and great support! Thank you Amit and Deepa. :) Both were great. I recommend you all to use the Chat-function. Unfortunately, the app is not compatible with the Drawer shopping cart. I would like to see enhancements made in this regard.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your kind words. We appreciate your feedback and we will forward this to Amit and Deepa, I am sure they will be more than happy when they read this! We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

5 / 5 Share

March 20, 2022

I use this app for my buy-in and boutique group and it has been working amazing! I hit a problem with some code making my add to cart button nonfunctional so I reached out to support and they had it fixed in less than 3 hours! During a weekend!! Customer support was amazing! I will forever use this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy your experience was as smooth as it is possible using our app and receiving our service. Our brand is built on our customer's experience and feedback, so we thank you ever so much for leaving us your review.

5 / 5 Share

March 19, 2022

I installed the app today and like most apps, a code did not load properly. I submitted a ticket and sent an email. I had the expectation not to receive help until Monday or Tuesday but to my surprise, I received help within 2 hours. It took no time and my store is back up and running. The tech support was awesome.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write us your valuable feedback. We take great pride in our customer's experience and we are glad you had a great one. Just remember we are always one email away.

5 / 5 Share

March 16, 2022

This app is fantastic! I am using it since a while now and it really helped adding extra functionalities to our store, with plenty of additional options and variants to the products; we're able to create complex bundles without using any other third party apps. We had some issues which was addressed within minutes, upon reaching out to the customer service, via chat. Highly recommended. Keep up the excellent work! Cheers

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your awesome feedback. Helping business owners all over the world is our passion and it is our brand. If you need anything else, we are always one message/email away.

5 / 5 Share

March 11, 2022

Works great, has all the options we need and shows up in the cart and in our third party shipping solution. We had an issue with it not installing on our theme using the auto setup. Contact support who installed it for me within 30 minutes.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

March 11, 2022

The support was great. The guys from hulk app help me extremely professional to integrate the app into my shop. The communication was very helpful and quick. I can recommend the app, the service and the premium support to everyone. Great job guys from hulk app

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 9, 2022

Eigentlich müsste es 20 Sterne geben, denn das Team dieser App ist einfach brilliant. Sie reagieren blitzschnell und brachten mir bei sehr vielen Customcode Angelegenheiten immer volle Offenheit und enorm hohe Komptenz entgegen. Ich bin begeistert vom Support. Denn da dieser so gut ist, kann die App praktisch ziemlich alles das, so wie man es sich wünscht. Genial. Danke!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

March 10, 2022

Customer service is great!! It was a great help, very quick response and solved the issue immediately. Also very patient with any issue, will give detailed answers. Thank you so much!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 8, 2022

Customer service is the best! The app works great too. It's nice to finally have a way to add advanced options for personalization.

Using app

19 days

Total reviews

11

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 8, 2022

I am consistently pleased with the support the Hulk team is able to offer. On top of an easy configuration process and beautiful frontend UI, the Product Options app has been one that I'd recommend time and time again. I'm really happy with the app, the Hulk team and the amount of sales this app has brought me!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

4 / 5 Share

March 8, 2022

Hulk cs team and dev team are prompt in the reply & will help me to resolve issue when I have highlighted the issue to them! please keep up the good work to help small business owners like us.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We take great pride in helping small business owners across the world. Thank you for your kind words, it is appreciated since our brand is built upon our customer's feedback.

2 / 5 Share

March 8, 2022

Disappointing! For the price you cannot add via product tag, doesn't work with ajax cart and buy now buttons. Can't duplicate option sets. Date picker is not a date picker it's a text field. Adding options and then option sets is a tedious task. Other apps that use this workflow allow you to add options when creating option sets. Positive was the support was helpful and fast.

Using app

29 days

Total reviews

47

Average rating

3.9

Developer Reply

Hi there! Thank you for taking the time to write us your valuable feedback. I want to inform you we are working on quick solutions for the problems you mentioned in your review. The date picker and product tag will be added to the list of things we should improve. Duplicate option sets are currently in the works We are very sorry you had to experience these issues and we hope you will give us another chance once we fix everything.

5 / 5 Share

March 6, 2022

I needed help adding my personalisation for my websites. I gave Amit a list and he followed it perfectly. Absolutely amazing service and app, at a decent price.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.