All reviews

Rating Breakdown

  • 5
    86% (971 ratings)
  • 4
    6% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 96% (1,079)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2022

Customer service is great!! It was a great help, very quick response and solved the issue immediately. Also very patient with any issue, will give detailed answers. Thank you so much!!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 8, 2022

Customer service is the best! The app works great too. It's nice to finally have a way to add advanced options for personalization.

Using app

19 days

Total reviews

11

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 8, 2022

I am consistently pleased with the support the Hulk team is able to offer. On top of an easy configuration process and beautiful frontend UI, the Product Options app has been one that I'd recommend time and time again. I'm really happy with the app, the Hulk team and the amount of sales this app has brought me!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

2 / 5 Share

March 8, 2022

Disappointing! For the price you cannot add via product tag, doesn't work with ajax cart and buy now buttons. Can't duplicate option sets. Date picker is not a date picker it's a text field. Adding options and then option sets is a tedious task. Other apps that use this workflow allow you to add options when creating option sets. Positive was the support was helpful and fast.

Using app

29 days

Total reviews

52

Average rating

3.8

Developer Reply

Hi there! Thank you for taking the time to write us your valuable feedback. I want to inform you we are working on quick solutions for the problems you mentioned in your review. The date picker and product tag will be added to the list of things we should improve. Duplicate option sets are currently in the works We are very sorry you had to experience these issues and we hope you will give us another chance once we fix everything.

5 / 5 Share

Sept. 7, 2022

Brilliant support I love the Team at Hulk, always available to help, listen, resolve and customise without any hassle. Well worth the money to a small UK business like us

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 28, 2022

Great customer service. My questions are always answered quickly and they make sure to explain how to fix any issues, which I appreciate.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Feb. 24, 2022

Great app with greater service! We use product options to do complex custom ordering and hulk product options is great! Their support is fast and knows exactly what they are doing. Really wonderful experience and worth it!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 23, 2022

As a jewelry brand, we have lots of options that don't need to add inventory and are not technically a variant. This app made syncing up our Etsy shop much easier. The customer service was super fast and helpful. Our listings can now offer multiple lengths and specific customization without increasing our inventory for single items. Thank you!

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 16, 2022

Super helpful customer support team. I had an issue that was resolved within a few hours. Thank you so much for your help!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 11, 2022

Love the App, love the support, love how powerful it is. now going through its other apps and services as well, they seem to have a very big range of options/ and services

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Feb. 8, 2022

Use this app extensively on two Shopify sites for customer personalisation. Fairly basic but easy to set up. Support is very responsive, within a few hours and eager to help. Would like to be able to preview fonts and centre justify input boxes in future updates please.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Feb. 4, 2022

I used this app to showcase different options on my products. I have products that various options the customer can choose from. They also have great customer service, through email and the chat feature. My last encounter with Amit via chat was great. He was very helpful and answered all my questions and provided screen shots for me to help me continue to build my website with the options that I wanted.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Feb. 3, 2022

Fairly easy to set up for my store for customers to access even more customization, and chat support was very quick to solve any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

4 / 5 Share

Jan. 25, 2022

Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to write us your feedback. It is highly appreciated as our brand is built upon it.

5 / 5 Share

Jan. 18, 2022

Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 17, 2022

The app works pretty well that I have used for months. What's better is the customer support is very good. The response is quick and solution is just correct. Highly recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Jan. 14, 2022

I asked for some help that required some coding and within 2 days it was completed. Thanks for the great product

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 3, 2022

a perfekt app for our product variants (more than 10.000 products with more than 30 variants. The support ist quick, friendly and very helpful. Thanks for all :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Nov. 29, 2023

Kemal gave us great customer support. Quick answers and was able to solve my problem within minutes.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you so much for your 5-star review! We're thrilled to hear that Kemal provided excellent customer support, and we're glad that your issue was resolved quickly. Your positive comments are greatly appreciated and motivate us to work even harder. Don't hesitate to reach out if you need any further assistance. Your feedback is crucial to our continuous improvement. Thanks again! Best Regards, The HulkApps Team

3 / 5 Share

Dec. 16, 2021

advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.

Using app

44 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. Please accept our apologies if our pricing didn't make your expectations. Please let us know if there is any way of improving your rating!