All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

Brilliant support I love the Team at Hulk, always available to help, listen, resolve and customise without any hassle. Well worth the money to a small UK business like us

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 28, 2022

Great customer service. My questions are always answered quickly and they make sure to explain how to fix any issues, which I appreciate.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Feb. 27, 2022

Best app and best customer service. I have had 2 minor problems with the file upload when i have made changes to the cart page. Manoj and Deepa helped me really fast. Im using the free version and will change up to a paid one once we need it. I love the app and our store and customers use the functions everyday!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

5 / 5 Share

Feb. 24, 2022

Great app with greater service! We use product options to do complex custom ordering and hulk product options is great! Their support is fast and knows exactly what they are doing. Really wonderful experience and worth it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much!

1 / 5 Share

Feb. 23, 2022

No free plan available, despite being advertised as such. You can get a free 14 day trial but not an ongoing free plan.- disappointed!

Using app

10 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for reaching out to us and leaving us your valuable review. We are very sorry that our pricing plans were not up to your expectations. We have contacted you with a possible resolution of your issue.

5 / 5 Share

Feb. 23, 2022

As a jewelry brand, we have lots of options that don't need to add inventory and are not technically a variant. This app made syncing up our Etsy shop much easier. The customer service was super fast and helpful. Our listings can now offer multiple lengths and specific customization without increasing our inventory for single items. Thank you!

Using app

18 days

Total reviews

3

Average rating

4.7

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 16, 2022

Super helpful customer support team. I had an issue that was resolved within a few hours. Thank you so much for your help!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 14, 2022

This application is very helpful, and the best thing is its customer service, it helps you solve any problem with your store very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Feb. 11, 2022

Love the App, love the support, love how powerful it is. now going through its other apps and services as well, they seem to have a very big range of options/ and services

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

March 3, 2022

Hulk customer service is always quick to respond and so helpful! I never regret chatting with them before attempting anything myself! They always answer my questions!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 8, 2022

Very fast and responsive support helped me out in no time after they replied the app features are very good and useful

Store

Alomaz

Using app

6 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 8, 2022

Use this app extensively on two Shopify sites for customer personalisation. Fairly basic but easy to set up. Support is very responsive, within a few hours and eager to help. Would like to be able to preview fonts and centre justify input boxes in future updates please.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Feb. 4, 2022

I used this app to showcase different options on my products. I have products that various options the customer can choose from. They also have great customer service, through email and the chat feature. My last encounter with Amit via chat was great. He was very helpful and answered all my questions and provided screen shots for me to help me continue to build my website with the options that I wanted.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Feb. 3, 2022

Great customer service. Had looked for a long time for conditional logic and inventory management with product options and this app had it. The customer support is really friendly and helpful.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Feb. 3, 2022

Fairly easy to set up for my store for customers to access even more customization, and chat support was very quick to solve any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 2, 2022

I needed some help to get the app to work on my store and I connected on a chat and all I can say is WOW!! I gave them access to my store and 5 minutes later it was working like a charm. I then had one more minor request to meet the specific needs of my store and in under 2 minutes they had it done. I love the app and how it will make things easier for orders, But, I love the service even more.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

5 / 5 Share

Jan. 31, 2022

I had a question about an addition to my products and Amit was so helpful and answered all the questions that I needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Best of luck with your business! We look forward to seeing you!

4 / 5 Share

Jan. 25, 2022

Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to write us your feedback. It is highly appreciated as our brand is built upon it.

5 / 5 Share

Jan. 25, 2022

Deepa was by far the fastest tech i have had the pleasure to work with. She had the issue resolved in less than 30 minutes. Very Happy:)

Using app

3 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 24, 2022

Great app & excellent Support. I had an issue with my prices not increasing at checkout for a particular variant, and Haris was immediately able to tell me why this was happening. He also went above and beyond to edit the code in my theme to ensure that it works properly going forward.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.