Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#722
All reviews
Rating Breakdown
Review RSS Feed
Jan. 24, 2022
super handige app, ook kreeg ik een superteam die mij bij elk probleem zsm hielp. Echt een aanrader!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Jan. 19, 2022
I got this app to help customize my store products , although Was confusing for me to set up i was able to get the help i needed from a wonderful rep Harris.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Jan. 18, 2022
Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Jan. 18, 2022
Excellent customer support! Had an issue with installation. Reached out via messenger and they were very responsive. Easy to use app. Wish they would make it compatible with cart drawer though.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Jan. 17, 2022
I am using this app for my nautical-bracelets.com shop for 3 years now, for all sorts of customisations, mainly for engraving. And now I am using also to create swatches using images, instead of colour codes, for my www.pet-time.eu shop and it does the job perfectly. But even more importantly than that, any customisations and issues I had for either shop, they were solved almost instantly - they really have a great team! Thank you for making it easy for me!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Jan. 17, 2022
The app works pretty well that I have used for months. What's better is the customer support is very good. The response is quick and solution is just correct. Highly recommend!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Jan. 14, 2022
I asked for some help that required some coding and within 2 days it was completed. Thanks for the great product
Using app
9 months
Total reviews
2
Average rating
5.0
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Jan. 3, 2022
This was my first App purchase on shopify and I did a lot of research to ensure I was going to get what I needed. I will admit the review where very good and the few that were not were generally from people that want a cookie cutter program performing the way they want it too right away. For them... NEWS FLASH... this is programming and nothing is 100% compatible with everything. However, with a good team backing up their product you can reach that goal with good communication. Shout out to all the team members that assisted me in getting the App to perform everything that I needed it too. I highly recommend this App and suggest to anyone that are still hesitating to take the leap and use the free trial periode to work out the bugs for your store. That is what I did and could not be happier with the result. Finally, depending in what timezone you are be patient for the replies as most of mine took an average of 12 to 18 hr. Patrick from Ottawa, Canada.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Jan. 3, 2022
a perfekt app for our product variants (more than 10.000 products with more than 30 variants. The support ist quick, friendly and very helpful. Thanks for all :)
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Jan. 1, 2022
best custom product option ever.and thank you for installing the app and so on configue.much appreciate the help.best customer service ever.now i can do my website other stuff.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
Dec. 31, 2021
I would give this app more than 5* if I could but I cant. The app is great & the staff over on the online chat no what they are doing. I really didnt no what i was doing and i was ready to chuck the towel in but a lovely guy called sanjay has helped me through setting up the app even when its been something very silly. If it wasnt for him i dont think id be using the app. Anything i have asked him to help with he has done it. Thanks so much. the guy needs a raise :-) The app really does what its intended for. I went straight in with the paid version and I ant not lie it is the best around.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Dec. 29, 2021
I was so confused with this app. I wrote in and spoke with Arthur who spent over 4 hours helping me. He is excellent. I wish it wasn't so hard to get in contact with them, but when you do it's worth it.
We're thrilled to hear that Arthur was able to assist you and dedicate the time needed to help you navigate through our app, but we regret that you had difficulty reaching us initially. We're constantly working to refine our process and your feedback helps us tremendously in that journey. We want every interaction to be worth it. For future inquiries, we assure you that our team will always be there to assist you. We understand that time is valuable, and we are working on ways to reduce the waiting time for our customers. Thank you for trusting HulkApps with your Shopify experiences, your feedback is greatly appreciated, and we’re here to help you anytime you need us. Best Regards, HulkApps Team
Dec. 29, 2021
This app is exactly what I needed in order to provide extra custom options for my products. Had a little issue with knowing how to work the app reached out the chat customer service and got step by step help on how to navigate and do exactly what I was wanting. They was patient and answered all my questions to the T
We sincerely appreciate your 5-star rating and positive feedback. We're thrilled our app and customer service could assist in providing the custom options you needed for your products. Your experience aligns with our ongoing goal to offer comprehensive support that addresses all your questions and needs. We understand there were initial challenges in navigating the app; we appreciate your patience and your reaching out to get help. Your feedback not only motivates us to maintain our high standards but also helps us to keep improving. Remember, our customer support team is always here to assist you with any further inquiries or needs you may have. Thank you for choosing Hulk Product Options! Best, The HulkApps Team
Dec. 26, 2021
Fairly easy to setup and the app says it will do everything I needed, however it never worked! Despite having professional installation by a HulkApps developer, the custom options selected by my customers were never displayed on my orders. This meant reaching out to customers after they placed their orders to get the details - defeating the entire purpose of the app. I reached out for support and was told there was a coding issue and that another ticket had been opened on their backend. My ticket was then closed without any resolution. I reached out again to have my issue addressed and received a response that a new theme had been setup to fix the problem. This completely removed all the options from my page and made the app unusable on my website. I'm canceling my monthly subscription to this app since it has never worked and will be using a competitor's app.
We are very sorry to hear that our app didn't meet your expectations. We always make a duplicate theme when resolving a coding issue so it doesn't interfere with any other code on your live store. All you have to do is publish the duplicate theme and copy your orders onto it.
Dec. 23, 2021
So far this app has everything I need. I've looked at a ton of apps in the Shopify store. It's really frustrating that Shopify has a variant/option limit but Hulk Product Options is doing the job. I definitely give them 5 stars because of their customer service. They offer 'Expert Installation' and then they have a live chat and will answer any and all questions. When there is a setting I'm looking for and the settings don't have it, they will code it for you and provide the code. An example would be the hover color and spacing between options. Overall very happy. Thanks!
Thank you for leaving such a detailed review! We're thrilled to hear that Hulk Product Options is meeting your needs and that our 'Expert Installation' and live chat services have been beneficial to you. Our mission is to provide the best customer service to our users, and hearing that you had a positive experience is highly encouraging. We are proud to rise above Shopify's variant/option limit and eager to help with personalized codes whenever necessary. Your satisfaction is our driving force. Once again, thank you for the incredible 5-star rating, and for choosing Hulk Product Options. Best wishes, HulkApps Team
Nov. 29, 2023
Kemal gave us great customer support. Quick answers and was able to solve my problem within minutes.
Hello, thank you so much for your 5-star review! We're thrilled to hear that Kemal provided excellent customer support, and we're glad that your issue was resolved quickly. Your positive comments are greatly appreciated and motivate us to work even harder. Don't hesitate to reach out if you need any further assistance. Your feedback is crucial to our continuous improvement. Thanks again! Best Regards, The HulkApps Team
Dec. 21, 2021
We use this app for many of our sites and they have always been quick to respond and assist us. Their prompt response in resolving any issues we come across in a period spanning several years with consistent support is why we have used their apps and would highly recommend them to others.
We're absolutely thrilled to hear about your positive experiences with our app across your various sites. Hearing that our team has been quick to respond and assist you reaffirms our dedication to providing reliable support to our users. We're glad to hear that the consistent support over the years has proven beneficial for you, and your high recommendation means the world to us. Your review really boosts our spirits as we continue striving to deliver top-grade services. Thank you for trusting HulkApps with your business and for taking the time to share your thoughts. Best Regards, The HulkApps Team
Dec. 16, 2021
advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.
Thank you for your review. Please accept our apologies if our pricing didn't make your expectations. Please let us know if there is any way of improving your rating!
Dec. 11, 2021
Exceptional service from Nisha from the HulkApps support team! Quickly resolved an issue I had been struggling with for several hours. A great app with an even better support team.
Thank you for your kind words. We will make sure to forward this to Nisha, and are sure she will be more than happy to read your valuable feedback!
Dec. 10, 2021
This is a really good simple app! The customer service team is quick to respond and fix any issues.
We're thrilled to hear that you're finding our app to be helpful and simple to use! Also, it's fantastic feedback about our Customer Service team - we always strive to provide timely and effective solutions to our customers. Thank you for taking the time to review us. Your appreciation makes us even more committed to delivering our best for you. Thank you again for incorporating Hulk Product Options into your Shopify experience. Best Wishes, The HulkApps Team