All reviews

Rating Breakdown

  • 5
    86% (963 ratings)
  • 4
    6% (66 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (64 ratings)

Reviews with Text

  • 97% (1,091)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2021

Great app fpr customizing products and great support from the developers if you have any issue, that rarely happens.

Store

FPnibs

Using app

Over 1 year

Total reviews

7

Average rating

4.3

Developer Reply

Hello, Thank you for your awesome review and for the 5-star rating! We’re thrilled to know that you’re finding our Hulk Product Options app beneficial for customizing products. Our team always strives to provide the best possible support, and it's encouraging to hear that we’ve been successful in our efforts. Should you need any further assistance or have any more ideas you'd like to share, don't hesitate to get in touch. Your feedback is extremely important to us. Thanks again from all of us at HulkApps.

5 / 5 Share

Oct. 22, 2021

Great support :) I requested help via the built in chat and got support within 20 seconds. The team member was able to find a solution within 1 hour.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

1 / 5 Share

July 29, 2024

I had originally posted a positive review when I started using this app in 2021, but things have changed. I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money. The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly. I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options. I do not recommend this company or any of their apps.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 21, 2021

Brilliant app. Perfect for my business. Excellent and prompt customer support. Definitely recommend *****

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

This review made our day, thank you so much and please reach out if you need any other assistance!

5 / 5 Share

Oct. 19, 2021

Easy and useful app. I had some troubles when I've updated my theme but the support answered quickly and solved them!

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your kind words and have a beautiful day!

5 / 5 Share

Oct. 18, 2021

I originally had a different app I was using for my customers to customize their orders. Someone suggested this app and I decided to give it a try. I'm still in my trial window of the app but I already love it compared to the previous app I was using. It was so much easier to add options for my items using this app versus the other apps. The one issue I had was getting my options to show up under my items. I reached out to the team via chat (it was almost 1 am in my time zone) and I was surprised with the quick response. Khushbu was very helpful and helped me get issued resolved rather quickly. I am so happy to know that I can reach out and get help when needed. If you are on the fence, give it a try!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 15, 2021

Awesome support! Customization available based on request! Quick turnaround time too! Very helpful support team!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share

Nov. 3, 2025

I've always liked this app and its ease of use. Recently, I had an issue with some checkouts allowing customers to add items to their cart without filling out the required fields in the product options. When I contacted Hulk Product support, Axel helped me identify the problem. The dynamic checkout buttons do not work with the Hulk Product options on the product page, but they should work fine on the checkout screen. They were a wonderful help and even assisted me with finding how to hide the feature from the product pages. Would recommend the app to others!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

5 / 5 Share

Oct. 13, 2021

Excellent and easy to use app. The customer service is excellent and super quick to respond. Highly recommend

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review.

5 / 5 Share

Oct. 9, 2021

This app allows our customers to upload their photos for customized clothing, it helps me save lots of time to process the order. the customer service very helpful, help me a lot

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share

Oct. 8, 2021

This app allows our customers to upgrade their order by purchasing a card and/or chocolates, and provides a spot for them to write a personalized message. These options typically appear automatically when new products are added, but for the last two days, any new item added did not have these options available on the website. We contacted the app's help center and they were very quick to respond and resolve the issue.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Oct. 4, 2021

Great app and even better support! I use it on both of my stores and really can't recommend it enough. The best app out there for adding more options

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Oct. 1, 2021

HulkApps provided great support for installing and working out the issues with my theme. So happy I chose this app!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

5 / 5 Share

Sept. 28, 2021

It was very easy to use, with explanations in Japanese, and it was easy to install and use, which was difficult with other similar software. I am satisfied with your prompt response to your questions.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

May 24, 2024

Thanks for the team's supports. They are awesome and always to be supportive! Especially we are under transmission progress. Thanks Sanjay for the quick reply. We are glad to have this app and their supports.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Sept. 23, 2021

Awesome dont need to look anywhere else! Has all of the features I need for my customization! Thank you so much!

Using app

About 10 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your support, really appreciate it!

5 / 5 Share

Nov. 21, 2023

I use this to offer customers variable names, initials and other options on their purchases. Use it for every single product, very easy to edit options and group them based on what is variable on the product. Their support is absolutely amazing, can't fault them!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Sept. 16, 2021

Incredible fast customer service. Implemented what we needed in lightning fast speed. Highly recommended to solve all of your Shopify variant limitation struggles.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Sept. 7, 2021

Uso questa app per aggiungere opzioni ai miei prodotti ed è facile e intuitiva. Il servizio clienti è disponibile a risolvere qualsiasi dubbio o problema e risponde istantaneamente.

Store

Trame

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share

Aug. 3, 2022

Time and time again, customer support is out of this world. There products are solid and a go-to for me

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)