All reviews

Rating Breakdown

  • 5
    86% (971 ratings)
  • 4
    6% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 96% (1,079)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2021

Very quick at support and response for app issues. So far this app has been very functional for us, and has helped a very smooth customer shopping experience.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Nov. 17, 2023

Đanin was quick to help resolve our issue. Hulk product options has been a great fit for us.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Deepa will be thrilled to read this, so thanks for sharing your review with us and the Shopify community. :-)

5 / 5 Share

Nov. 13, 2021

So Happy, This app is awsome. Thanks for all the help. We love the app. It works so well for us. Thanks again, Tinna

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

5 / 5 Share

Nov. 12, 2021

Amazing customer service. The best option we have found for customization / personalization and would recommend for their service alone!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app support! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 12, 2021

I am new with this app and I love how customizable everything is. The customer services is impeccable. I had issue (self caused) that was resolved within seconds so my deadline was not interrupted. I am very happy with their service.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 12, 2021

Very good app to use when you need to add extra options that you otherwise can't with native Shopify. Highly recommended

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

March 4, 2024

This app is great, helps me add personalisation options to my products in a clear and easy manner. Even better is their customer support, Eldin has just walked me through the issue and helped fix the error in under 5 mins. Brilliant

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Please let us know if we can help with anything else!

5 / 5 Share

Nov. 4, 2021

Great service. Had a problem with the product options app, they handled it quick. I can recommend them.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!

5 / 5 Share

Nov. 2, 2021

Just recently downloaded the app and will update the review as things progress. The customer support has been extremely helpful and the app is fairly easy to use.

Store

MIZIZI

Using app

6 days

Total reviews

8

Average rating

4.6

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 31, 2021

The support is excellent and the app does what I need it to. Very easy. I'm a relative novice and so it being so simple is particularly good.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Oct. 29, 2021

The app is amazing, it is the sole reason I am able to set up my website as my store is completely about customization. Works like a breeze and has never any issues. Some feedback: I would love it if it was possible to make the options load as the website loaded, not sure if that's even possible but it would add to the customer experience tremendously. Part 2: Would love it if the revenue dashboard shows exactly how much I earn 'from' providing options through the app. However, it shows the entire order value added into it which is not accurate.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. Thanks for sharing your feedback. We sincerely strive to make things right for you and we'll work on this shortly after the BFCM season. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 29, 2021

I needed extra variants for Christmas Gifts. The support was quick, thorough and all sorted within a few hours. Thank you!! It was exactly what I was looking for and is working well.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 28, 2021

I had some issues on the front end but these were resolved quickly. App is easy to use and support is great.

Using app

4 months

Total reviews

11

Average rating

4.8

Developer Reply

The app looks great on your store! Thanks so much for the review, highly appreciate your support :)

5 / 5 Share

Oct. 27, 2021

It's phenominal! I've run into a couple bumps in the road like a disappearing discount code box, but it was nothing that support couldn't fix! This app has worked flawlessly for me otherwise and I love that they offer a basic, free plan.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Oct. 27, 2021

I've used this app for over 6 months now and am very happy with it, it solved all my problems with offering multiple variations and keeps my store looking neat & tidy. I like that you can create lots of product options (i.e Colour, Name, Age, relationship) and then apply some/all of them to option sets (i.e one product may not be able to have a name so you can create unique option sets to apply to certain products only) this is very useful to me as a lot of my products have different personalisation options and this allows me to tailor them more specifically and gives my customers a better experience. I have spoken with the customer service team a few times and they are always very quick to respond and very helpful. I would not hesitate to recommend this app.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options app! Thank you!

5 / 5 Share

Oct. 24, 2021

Great app fpr customizing products and great support from the developers if you have any issue, that rarely happens.

Store

FPnibs

Using app

Over 1 year

Total reviews

7

Average rating

4.3

Developer Reply

Hello, Thank you for your awesome review and for the 5-star rating! We’re thrilled to know that you’re finding our Hulk Product Options app beneficial for customizing products. Our team always strives to provide the best possible support, and it's encouraging to hear that we’ve been successful in our efforts. Should you need any further assistance or have any more ideas you'd like to share, don't hesitate to get in touch. Your feedback is extremely important to us. Thanks again from all of us at HulkApps.

5 / 5 Share

Oct. 22, 2021

Great support :) I requested help via the built in chat and got support within 20 seconds. The team member was able to find a solution within 1 hour.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

1 / 5 Share

July 29, 2024

I had originally posted a positive review when I started using this app in 2021, but things have changed. I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money. The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly. I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options. I do not recommend this company or any of their apps.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 21, 2021

Brilliant app. Perfect for my business. Excellent and prompt customer support. Definitely recommend *****

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

This review made our day, thank you so much and please reach out if you need any other assistance!

5 / 5 Share

Oct. 19, 2021

Easy and useful app. I had some troubles when I've updated my theme but the support answered quickly and solved them!

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your kind words and have a beautiful day!