All reviews

Rating Breakdown

  • 5
    86% (963 ratings)
  • 4
    6% (66 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (64 ratings)

Reviews with Text

  • 97% (1,091)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2021

È qualche settimana che utilizzo questa app per le varianti sul mio sito Sono ancora in alto mare ma mi trovo davvero bene, soprattutto per l’assistenza impeccabile Ringrazio di cuore chi mi ha aiutata e continuerò ad usare l’app anche per altri prodotti

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. :-)

5 / 5 Share

Sept. 4, 2021

Incredible app and simple to use. Customer Service is always superb and within reach. Stop looking for other similar app and use their service!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Sept. 3, 2021

Incredible customer service. Implemented what we needed in lightning fast speed. Highly recommended to solve all of your Shopify variant limitation woes. Im so thankful.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Sept. 1, 2021

This app is just what I needed for my online shop! I asked for help with the coding part & they were really quick to help me with it. Special thanks to deepa for the help

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey. Thanks for your review. Deepa, along with our tech support team will e extremely delighted to hear what you have to say, as your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 29, 2021

This is the best free app ever. The support are helpful and able to resolve the issue i am facing in a short time.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review, highly appreciate your kindness and support. :-)

5 / 5 Share

Aug. 24, 2021

This app works well, especially for the price. I had a couple minor issues (styling and one small functionality issue in the cart) with set up on my theme that Hulk Apps helped with. Their customer service is 5 stars! I would give the app a 4 star, I think the back end could be a bit easier to use, but its not hard to learn.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. We're working towards enhancing our back-end usability so you won't have a hard time navigating through our app. Thanks for sharing your review with us and the Shopify community!

1 / 5 Share

Aug. 23, 2021

I used this app for some months, then I happened to pay special attention to an order and realized it was adding options to customers carts but sometimes not charging them. Apparently the app is not compatible with the "Buy Now" button which is - I would argue - an important button on a Shopify website. All my customers who used 'Buy Now' instead of 'Add to Cart' would get the options for free. Hulk Apps were very aware of this and told me to remove the buy buttons from my website. I chose to remove this app instead. I think it was quite irresponsible for them to put this app out there with this known bug.

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Aug. 20, 2021

I had a small customization request, and the response from Customer Service was lightning fast! Not only were they prompt, but they found an easier alternative solution to the issue I was having. I also like the app itself. It's offers a lot of options and is easy to use and set up.

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 2, 2022

Hulk Apps personnel are efficient and solve any problem as soon as posible, i have Infinite Product Options and be satisfied with the service they give me, thank you.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 18, 2021

This App is the best! It's been a daunting task in the past to update my custom product options and this app made it very easy to transition to at a great price that is lower than others. I originally was using Best Custom Product Options by Relentless and it was difficult to apply changes. You can customize pretty much everything on this App and the support team is there for every step of the way. Thanks for making such a great App!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your trust and support. Feel free to contact us whenever as we are always standing by to help. :-)

5 / 5 Share

Aug. 16, 2021

This app is working good. The customer support was also great. When I asked for help with a problem, they replied immediately and solved it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Jan. 6, 2026

Issue today with incompatibility of the hulk product options and the hulk discount app. Emira responded to my help request immediately and advised I ned to revert back to the legacy version. All seems to be well now. many thanks for a quick, efficient solution.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 7, 2021

I am using this app for customize products and it is working fine. They are very supportive and responsive, even on free PLAN. I really appreciate

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!

5 / 5 Share

July 9, 2022

I love this app and the reps are so compassionate and helpful when issues arise. I do not know what I would do without this app. I would highly recommend this app to anyone that uses Shopify and needs product options.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Aug. 3, 2021

I use this app to set up customization for my products. It is easy to use and the support when you need help is great. I have used this app for 3 years and just recently had an issue where the Discount codes weren't showing up on my Cart page. I reached out and within an hour Support contacted me back with the resolution. I wasn't comfortable working on the code so he took care of it for me. A+ service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your kind words. You just made our day! We are thrilled that you have loved your experience so far; thanks for the support. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 3, 2021

I used this app to add more options for our automotive AC hose kit page. I had a few problems at first but the Hulk team really came through and tweaked my theme so everything flowed smoothly. Everything works great now and they are super quick to help you. I highly recommend this app and their support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help. :)

5 / 5 Share

Aug. 2, 2021

Great customizable product options app! I needed some small changes and help with adding code and the customer service was so responsive and fast and they were able to customize what I needed. I am very happy with this app and the service.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 2, 2021

This app is amazing! I am very satisfied. Excellent customer support, the best I've received from any app.

Store

Name-Me

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for appreciating our efforts!

5 / 5 Share

March 7, 2026

Their tech support was amazing and very responsive. They were able to help with a 'simple' fix that made a huge difference for us and our storefront Big thanks to Ujwal and Haris for their expertise and time.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 20, 2024

We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!

Store

HÔRD

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!