All reviews

Rating Breakdown

  • 5
    86% (1,610 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Nov. 13, 2021

Customer Service is quick & efficient! Easy to set up product options that work really well for my shop!

Using app

7 months

Total reviews

11

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so glad to hear you're loving our app as well as our customer support! Please let us know if we can help with anything else, we're always standing by to help!

5 / 5 Share

Nov. 13, 2021

So Happy, This app is awsome. Thanks for all the help. We love the app. It works so well for us. Thanks again, Tinna

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

1 / 5 Share

Dec. 15, 2021

I initially left a really good review for this product after I had an issue and it was rectified very quickly, however it actually hasnt been rectified. Every 2 days the code somehow just disappears from my store and the options are no longer available for customers to select. I have contacted dev multiple times, however I think they have given up as this keeps happening and now I get no response. Its very odd as it worked perfectly for what I need for 12 months and randomly stopped working. Pretty annoying as now I am hunting for another app.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 12, 2021

Amazing customer service. The best option we have found for customization / personalization and would recommend for their service alone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app support! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 12, 2021

I am new with this app and I love how customizable everything is. The customer services is impeccable. I had issue (self caused) that was resolved within seconds so my deadline was not interrupted. I am very happy with their service.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 12, 2021

Very good app to use when you need to add extra options that you otherwise can't with native Shopify. Highly recommended

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

March 4, 2024

This app is great, helps me add personalisation options to my products in a clear and easy manner. Even better is their customer support, Eldin has just walked me through the issue and helped fix the error in under 5 mins. Brilliant

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Please let us know if we can help with anything else!

5 / 5 Share

Nov. 4, 2021

Great service. Had a problem with the product options app, they handled it quick. I can recommend them.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!

5 / 5 Share

Nov. 2, 2021

Just recently downloaded the app and will update the review as things progress. The customer support has been extremely helpful and the app is fairly easy to use.

Store

MIZIZI

Using app

Almost 2 years

Total reviews

7

Average rating

4.6

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

June 9, 2022

Excelente. Muy buena app, fácil de usar y la atención al cliente es muy buena te responden al instante son super rapidos y amables

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Have a great day!

5 / 5 Share

Oct. 31, 2021

The support is excellent and the app does what I need it to. Very easy. I'm a relative novice and so it being so simple is particularly good.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Oct. 29, 2021

The app is amazing, it is the sole reason I am able to set up my website as my store is completely about customization. Works like a breeze and has never any issues. Some feedback: I would love it if it was possible to make the options load as the website loaded, not sure if that's even possible but it would add to the customer experience tremendously. Part 2: Would love it if the revenue dashboard shows exactly how much I earn 'from' providing options through the app. However, it shows the entire order value added into it which is not accurate.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. Thanks for sharing your feedback. We sincerely strive to make things right for you and we'll work on this shortly after the BFCM season. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 29, 2021

I use this app for several of my sites and it's a great solution when you need to have multiple options. Their support team is thorough and diligent and went above and beyond to follow up and make sure the issue was fixed. I highly recommend this app!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Oct. 29, 2021

I needed extra variants for Christmas Gifts. The support was quick, thorough and all sorted within a few hours. Thank you!! It was exactly what I was looking for and is working well.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 28, 2021

I had some issues on the front end but these were resolved quickly. App is easy to use and support is great.

Using app

4 months

Total reviews

11

Average rating

4.9

Developer Reply

The app looks great on your store! Thanks so much for the review, highly appreciate your support :)

5 / 5 Share

Oct. 28, 2021

Thank you for support. My issue was solved quickly. I also recommend using it for your store. It very easy to use.

Store

Lassoa

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello! We're thrilled to hear your issue was resolved promptly and that you're finding Hulk Product Options to be user-friendly in your store. Your satisfaction is our highest priority and your positive feedback motivates us even further. Thank you for recommending us, it truly means a lot. Your feedback makes a world of difference to us. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 27, 2021

It's phenominal! I've run into a couple bumps in the road like a disappearing discount code box, but it was nothing that support couldn't fix! This app has worked flawlessly for me otherwise and I love that they offer a basic, free plan.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Oct. 27, 2021

I've used this app for over 6 months now and am very happy with it, it solved all my problems with offering multiple variations and keeps my store looking neat & tidy. I like that you can create lots of product options (i.e Colour, Name, Age, relationship) and then apply some/all of them to option sets (i.e one product may not be able to have a name so you can create unique option sets to apply to certain products only) this is very useful to me as a lot of my products have different personalisation options and this allows me to tailor them more specifically and gives my customers a better experience. I have spoken with the customer service team a few times and they are always very quick to respond and very helpful. I would not hesitate to recommend this app.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options app! Thank you!

5 / 5 Share

Oct. 26, 2021

This app was perfect for my custom wig product options! I had an issue installing my app in the new Shopify 2.0 theme, but I reached out to customer service and they helped me within 5 minutes!! Definitely install this app on your site!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 24, 2021

Great app fpr customizing products and great support from the developers if you have any issue, that rarely happens.

Store

FPnibs

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your awesome review and for the 5-star rating! We’re thrilled to know that you’re finding our Hulk Product Options app beneficial for customizing products. Our team always strives to provide the best possible support, and it's encouraging to hear that we’ve been successful in our efforts. Should you need any further assistance or have any more ideas you'd like to share, don't hesitate to get in touch. Your feedback is extremely important to us. Thanks again from all of us at HulkApps.