Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,124
chart
#388
All reviews
Review RSS Feed
Aug. 24, 2021
This app works well, especially for the price. I had a couple minor issues (styling and one small functionality issue in the cart) with set up on my theme that Hulk Apps helped with. Their customer service is 5 stars! I would give the app a 4 star, I think the back end could be a bit easier to use, but its not hard to learn.
We are so grateful for your kind words. We're working towards enhancing our back-end usability so you won't have a hard time navigating through our app. Thanks for sharing your review with us and the Shopify community!
Aug. 23, 2021
I used this app for some months, then I happened to pay special attention to an order and realized it was adding options to customers carts but sometimes not charging them. Apparently the app is not compatible with the "Buy Now" button which is - I would argue - an important button on a Shopify website. All my customers who used 'Buy Now' instead of 'Add to Cart' would get the options for free. Hulk Apps were very aware of this and told me to remove the buy buttons from my website. I chose to remove this app instead. I think it was quite irresponsible for them to put this app out there with this known bug.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 20, 2021
I had a small customization request, and the response from Customer Service was lightning fast! Not only were they prompt, but they found an easier alternative solution to the issue I was having. I also like the app itself. It's offers a lot of options and is easy to use and set up.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
July 2, 2022
Hulk Apps personnel are efficient and solve any problem as soon as posible, i have Infinite Product Options and be satisfied with the service they give me, thank you.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Aug. 18, 2021
This App is the best! It's been a daunting task in the past to update my custom product options and this app made it very easy to transition to at a great price that is lower than others. I originally was using Best Custom Product Options by Relentless and it was difficult to apply changes. You can customize pretty much everything on this App and the support team is there for every step of the way. Thanks for making such a great App!
Thank you for your review, highly appreciate your trust and support. Feel free to contact us whenever as we are always standing by to help. :-)
Aug. 16, 2021
This app is working good. The customer support was also great. When I asked for help with a problem, they replied immediately and solved it.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Jan. 6, 2026
Issue today with incompatibility of the hulk product options and the hulk discount app. Emira responded to my help request immediately and advised I ned to revert back to the legacy version. All seems to be well now. many thanks for a quick, efficient solution.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Aug. 7, 2021
I am using this app for customize products and it is working fine. They are very supportive and responsive, even on free PLAN. I really appreciate
Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!
July 9, 2022
I love this app and the reps are so compassionate and helpful when issues arise. I do not know what I would do without this app. I would highly recommend this app to anyone that uses Shopify and needs product options.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Aug. 3, 2021
I use this app to set up customization for my products. It is easy to use and the support when you need help is great. I have used this app for 3 years and just recently had an issue where the Discount codes weren't showing up on my Cart page. I reached out and within an hour Support contacted me back with the resolution. I wasn't comfortable working on the code so he took care of it for me. A+ service!
We are so grateful for your kind words. You just made our day! We are thrilled that you have loved your experience so far; thanks for the support. Thanks for sharing your review with us and the Shopify community.
Aug. 3, 2021
I used this app to add more options for our automotive AC hose kit page. I had a few problems at first but the Hulk team really came through and tweaked my theme so everything flowed smoothly. Everything works great now and they are super quick to help you. I highly recommend this app and their support.
Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help. :)
Aug. 2, 2021
Great customizable product options app! I needed some small changes and help with adding code and the customer service was so responsive and fast and they were able to customize what I needed. I am very happy with this app and the service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Aug. 2, 2021
This app is amazing! I am very satisfied. Excellent customer support, the best I've received from any app.
The app looks great on your store! Thanks so much for the review, and for appreciating our efforts!
March 7, 2026
Their tech support was amazing and very responsive. They were able to help with a 'simple' fix that made a huge difference for us and our storefront Big thanks to Ujwal and Haris for their expertise and time.
Thank you so much for your fantastic review! We're thrilled to hear that our tech support team, especially Ujwal and Haris, was able to assist you effectively with your needs. It's wonderful to know that a simple fix made a significant difference for your storefront. Your appreciation means a lot to us, and we’re always here to help. If you have any more questions or need further assistance, feel free to reach out anytime! Best regards, The HulkApps Team
March 20, 2024
We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!
July 27, 2021
The app is user friendly, but most importantly the support team help out with everything quickly and efficiently. I noticed an issue with variations not charging correctly, and the support team explained the issue, worked out a fix quickly, and also helped to make the variations display correctly on packing slips.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
July 20, 2021
We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Jan. 21, 2022
I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.
Hi there! Thanks so much for taking the time to leave us a review. We are very sorry this was the case so please accept our sincere apologies. We are currently working on our apps so all of them will be compatible and won't conflict with other apps installed on your store. Whole HulkApps team hopes to see you again as our client.
July 17, 2021
I absolutely love the flexibility that this app gives my customers when making their custom selections. It has increased my AOV tremendously. Most recently, I had a small edit that needed to be made to the code regarding the discount box and Manoj was able to help me quickly and easily. I would recommend this app to anyone with a Shopify store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app to improve AOV. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
July 14, 2021
Great App, easy to install and set up. It integrates neatly in our product page and is easy for our customers to use.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.