All reviews

Rating Breakdown

  • 5
    86% (1,610 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Nov. 11, 2021

The app is great and allow a lot of customizations! But their support team is even better, they helped me out a lot and customized the app even further with custom coding! Best choice in terms of a product options app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and our customer support.

5 / 5 Share

Oct. 22, 2021

Great support :) I requested help via the built in chat and got support within 20 seconds. The team member was able to find a solution within 1 hour.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

5 / 5 Share

Oct. 21, 2021

Super happy with this app. It has allowed me to have all the options for my products exactly how I wanted them. Customer services is amazing as well. Any questions or issues I had, they have responded quickly and showed me how to do things or modified things for me so they worked how I wanted them. I highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 21, 2021

Brilliant app. Perfect for my business. Excellent and prompt customer support. Definitely recommend *****

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

This review made our day, thank you so much and please reach out if you need any other assistance!

5 / 5 Share

Oct. 21, 2021

This was my first time using a product customization app on shopify and I will say at first I wasn't sure exactly what to do. I ended up reaching out to support and they were SUPER helpful in answering my questions and responded very quickly. Once I got the hang of how the app worked it was super easy to make changes and customize what I was working on. I kind of wish that you could customize the design of each specific option instead of just a general design, and maybe you can but it wasn't clear to me. Other than that love this app and love the Hulk Apps support team! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We're working on exceeding your expectations! So stay tuned :)

5 / 5 Share

Oct. 19, 2021

Easy and useful app. I had some troubles when I've updated my theme but the support answered quickly and solved them!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your kind words and have a beautiful day!

5 / 5 Share

Oct. 18, 2021

I originally had a different app I was using for my customers to customize their orders. Someone suggested this app and I decided to give it a try. I'm still in my trial window of the app but I already love it compared to the previous app I was using. It was so much easier to add options for my items using this app versus the other apps. The one issue I had was getting my options to show up under my items. I reached out to the team via chat (it was almost 1 am in my time zone) and I was surprised with the quick response. Khushbu was very helpful and helped me get issued resolved rather quickly. I am so happy to know that I can reach out and get help when needed. If you are on the fence, give it a try!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Feel free to contact us whenever as we are always standing by to help.

4 / 5 Share

Oct. 16, 2021

I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.

Using app

10 minutes

Total reviews

2

Average rating

4.0

Developer Reply

The app looks great on your store! Thanks so much for the review. Have a beautiful day!

5 / 5 Share

Oct. 15, 2021

Awesome support! Customization available based on request! Quick turnaround time too! Very helpful support team!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share

Oct. 15, 2021

Great App, Great Service - Refreshing to get a real person's help when you need it, instead of being asked to learn from links to become an expert yourself.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Oct. 14, 2021

This app makes adding the custom options we need for our products very easy and straightforward, and the customer service is excellent. Last week, we encountered a bug which was breaking the validation of some of our required fields. We contacted HulkApps support, and thanks to Deepa and their programming team, the issue was resolved within a few days.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

5 / 5 Share

Oct. 13, 2021

I sell custom made pet products, and this app helps me drive more sales. I can customise the product options, add an extra charge, attach images to the swatches etc. My customers always compliment my store, saying the ordering process is so simple. Once you get familiar with the app, it's very easy to use, and the customer service is exceptional! Highly recommend

Store

Evlette

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Oct. 13, 2021

Excellent and easy to use app. The customer service is excellent and super quick to respond. Highly recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review.

5 / 5 Share

Oct. 12, 2021

Super helpful support team, Kushbu was awesome and patiently answered and helped me with all my questions. App is working like a charm.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app!

5 / 5 Share

Oct. 12, 2021

very good app..must use...and support team help me to integrate the app.i fulfil my requirement..thx

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

5 / 5 Share

Oct. 9, 2021

This app allows our customers to upload their photos for customized clothing, it helps me save lots of time to process the order. the customer service very helpful, help me a lot

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

5 / 5 Share

Oct. 8, 2021

This app allows our customers to upgrade their order by purchasing a card and/or chocolates, and provides a spot for them to write a personalized message. These options typically appear automatically when new products are added, but for the last two days, any new item added did not have these options available on the website. We contacted the app's help center and they were very quick to respond and resolve the issue.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

4 / 5 Share

Oct. 7, 2021

It works fine with is easy to use and has a good support. Some issues with customization. Does the job!

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for your kind words, feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 7, 2021

Great app with very flexible product options and great support when i was stuck with conditional logic!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :)

4 / 5 Share

Oct. 7, 2021

This app was a useful addition to our site. The tech support was useful and trustworthy. Would like to see integration with a currency converter next.

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and would love to help you out with app integrations. Feel free to contact us whenever as we are always standing by to help.