Hulk Product Options
All reviews
I use this app to set up customization for my products. It is easy to use and the support when you need help is great. I have used this app for 3 years and just recently had an issue where the Discount codes weren't showing up on my Cart page. I reached out and within an hour Support contacted me back with the resolution. I wasn't comfortable working on the code so he took care of it for me. A+ service!
We are so grateful for your kind words. You just made our day! We are thrilled that you have loved your experience so far; thanks for the support. Thanks for sharing your review with us and the Shopify community.
I used this app to add more options for our automotive AC hose kit page. I had a few problems at first but the Hulk team really came through and tweaked my theme so everything flowed smoothly. Everything works great now and they are super quick to help you. I highly recommend this app and their support.
Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help. :)
Great customizable product options app! I needed some small changes and help with adding code and the customer service was so responsive and fast and they were able to customize what I needed. I am very happy with this app and the service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
This app is amazing! I am very satisfied. Excellent customer support, the best I've received from any app.
The app looks great on your store! Thanks so much for the review, and for appreciating our efforts!
Their tech support was amazing and very responsive. They were able to help with a 'simple' fix that made a huge difference for us and our storefront Big thanks to Ujwal and Haris for their expertise and time.
Thank you so much for your fantastic review! We're thrilled to hear that our tech support team, especially Ujwal and Haris, was able to assist you effectively with your needs. It's wonderful to know that a simple fix made a significant difference for your storefront. Your appreciation means a lot to us, and we’re always here to help. If you have any more questions or need further assistance, feel free to reach out anytime! Best regards, The HulkApps Team
We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!
The app is user friendly, but most importantly the support team help out with everything quickly and efficiently. I noticed an issue with variations not charging correctly, and the support team explained the issue, worked out a fix quickly, and also helped to make the variations display correctly on packing slips.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.
Hi there! Thanks so much for taking the time to leave us a review. We are very sorry this was the case so please accept our sincere apologies. We are currently working on our apps so all of them will be compatible and won't conflict with other apps installed on your store. Whole HulkApps team hopes to see you again as our client.
I absolutely love the flexibility that this app gives my customers when making their custom selections. It has increased my AOV tremendously. Most recently, I had a small edit that needed to be made to the code regarding the discount box and Manoj was able to help me quickly and easily. I would recommend this app to anyone with a Shopify store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app to improve AOV. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Great App, easy to install and set up. It integrates neatly in our product page and is easy for our customers to use.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
I used this app to build my custom salad site, something that would be completely impossible if not for this amazing app. I had to contact support with an issue and they responded almost immediately with the issue resolved. Outstanding service!!!! Thank you so much I owe my business to you.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Super App mit einen noch besseren und hervorragenden Support welcher einem IMMER hilft und das in Rekordzeit. Sehr gut weiter so.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
This app does exactly what we need it to do! It is straightforward to use for both the end user and the consumer. One of the best tech support teams I've ever seen, really helpful and sensitive to my inquiries and concerns! Strongly suggested!!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Before using the app, I was having my customers write in personalizations and customizations were not showing up at checkout. Now I have a much more professional appearance and a seamless experience for customers! The team's service was so quick, responsive, and really listened to my needs. They truly went above and beyond to make sure I was happy. No regrets signing up with this app and I know it will make my store launch so much better!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
The support for this app is amazing - lightning quick responses and was able to answer all my questions clearly. Thank you Deepa for the quick assistance!
The app looks great on your store! Thanks so much for the review. We sincerely hope you are satisfied with our app.
One of the best customer service I've had. They don't even discriminate if you're paying or not. This is how online services should be done. Fast and reliable and gets the problem solved. Thank you to Manoj who was very accommodating and really took the time to address my issue. It works perfectly with our site and gets the job done!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Super fast and great assistance! I had to make a little adjustment and the Hulk's staff made it in just a few hours! great app, great assistance!!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
This app was easy to install and customize on the Simple Shopify theme and has been working well for my business. Most impressive though is the level of individualized customer support, and how quickly the support team helped me tweak the installation on my storefront. Highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! Our support team is capable enough to do minor tweaks and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Good app. We offer a lot of customization with our products, and Infinite Product Options accommodate pretty much everything you can imagine. Support is very responsive too.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to create a lot of customization with your products! We appreciate the kind words about our app and support. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!
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