Hulk Product Options
The Hulk Product Options App
Rating
4.8
feedback
1,119
chart
#473
All reviews
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Aug. 27, 2018
Great app and good customer service, however this app doesnt allow currency conversion apps to be used alongside it, and so if you have one, it will break it. Apparently they are working on a solution but I am yet to see it. If they fix this I will give them 5 stars. Will
Hi there, thank you for letting us aware of what you need to see improved in our app. So far, our app supports Shopify Currency Converter. We'll get in touch with you if we make any improvements in this aspect in the future. Thank you :)
July 9, 2018
48 hours + after install, still no support.
We're sorry that we couldn't reach-out to you on time. But we have streamlined our support service to an extent that we respond to our merchants within 3-4 hours, and also provide priority support to merchants who need things done without any loss of time. In hopes of amending our past mistakes, we asked our manager to contact you.
June 27, 2018
After few weeks, bugs appeared and impossibility for tech support to take care. They simply did not know why! I spend a lot of time trying to find myself solutions, help come but 2 to 3 days later only by email, asking to ask the question with more details (or looked like they did not read the request up to the end, obviously). After multiple requests and more than a week to try to overcome this bug, I really regret, so much energy for nothing! If you are not ready to waste few weeks with a bad surprise at the end, don't bother with this App.
We apologize that you had faced a lot of frustration trying to reach us and we understand you'd have uninstalled our app out of no choice. We're just hoping you give us another chance, and our team will try their best to get you what you desire.