Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.7
feedback
1,119
chart
#471
All reviews
Sept. 18, 2020
Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!
We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire. Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve. Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire. But, hope you found what you were looking for from other apps.
Aug. 15, 2018
The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly. Would recommend this App and Hulk, great service and support. Thanks
Thank you for the nice review. Let us know if we could do anything to get 5-stars from you.
Aug. 3, 2018
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
July 23, 2018
Discount code functionality at the check out page won't work, if you choose options with the additional cost with app. support team was top-notch !!!!!!!!!!!!!! highly recommend any of their stuff to anyone. Great product, great service!
Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!
Nov. 28, 2022
This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022] I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support*** Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.
We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously. Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services. Also, we've asked our manager to contact you in hopes to amend this issue. All the best with your store. :)
May 8, 2018
Customer service was very helpful and they were friendly with a quick response! The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!
Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)