Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,125
chart
#388
All reviews
Review RSS Feed
April 4, 2024
This review is for Product Options. Thanks Adna for helping me again in Product Options, the support you get from Hulk is great nothing is to much trouble and to get this support for a free App is amazing. Thanks Hulk Team... As a novice with the apps I needed a little help and Adis to the rescue, thank you for your help today, make a challenging thing easy woohoo... Great support nothing to much trouble. Hulk to my rescue I have trouble installing code, so I leave it to the professionals, within a couple of days Heena from Hulk had sorted the code for me and even done a little video. Service and Support are so helpful, nothing to much trouble. Thank you Hulk.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. It requires a little extra love to get the code implemented properly and we're glad that you were able to get an awesome experience from our great specialists! Please let us know if we can help with anything else!
Jan. 20, 2021
Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Our sales went up after we installed it. We are very happy with the result. HulkApps support team was helpful in configuring it for our new theme.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Jan. 17, 2021
Muy buena aplicación y excelente servicio de atención al cliente. Utilizamos en estos momentos la versión gratuita y cubre nuestras necesidades y cuando hemos necesitado algo, nos han atendido y solucionado los problemas muy rápido.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Jan. 16, 2021
I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app
The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)
Jan. 15, 2021
I use this app to set up product options and love it. I am new to shopify and still getting my skills up to speed. HulkApps support is fast effective and patient.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with Product Options app. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Jan. 13, 2021
keep it going HulkApps! Super-quick and responsive and extremely patient they were really kind and helpful - totally recommend them.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Jan. 8, 2021
Very helpfull app, many option to inlcude to your products, and a very very good cosumer service, really appreciate your help
The product options app looks great on your store! We're so glad to hear you're loving the app. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!
Jan. 7, 2021
I used this app to add prices for embelleshing on products and although I found it difficult to add initially, the support was second to none. Its annoying that you cant use tags to add it to certain products.
Hi there! Thanks so much for taking the time to leave us a review. We've added tags feature request for our 2021 product updates. We don't have a public roadmap so I couldn't say if/when this feature might be made available. Whenever we implement this feature, we'll get in touch! Let me know if we can help with anything else.
July 8, 2021
Hulk Apps were very helpful when we were switching to a new website theme. Fast service polite and reliable.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our Merchant Success Team was able to help you out with getting Product Options installed and stylized properly so that it was looking amazing. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Jan. 4, 2021
My site uses this App on almost every transaction. It works great. Always room for improvement so it gets 4 stars. However, the customer service is 5-star! - quick, responsive, understanding and provides solutions or alternatives if at all possible. Deepa helped me and I'm appreciative for 5 - star service!! Jared at The Clayroom
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Jan. 3, 2021
I give them more that 5 stars rating, their apps are really helpful, and the customer service is more that great, i really like the guy on Skype, he is always online and helps me with all of my things and questions. I needed something from him real quick so i called him without letting him know, and he answered in a couple of seconds and i was able to share screen with him. I am really happy with them, keep it up gentlemen
We're absolutely thrilled to hear your high praise, thank you! We're glad that our apps are serving you well and that our customer service, especially through Skype, has been reliable and helpful for you. Your words of appreciation boost our morale and make all the hard work worth it. We will definitely strive to keep up this level of service. We're here for you whenever you need help. Thank you again for this fantastic 5-star review. Best wishes, The HulkApps Team
Dec. 28, 2020
Great product! After comparing many product options APPs, I decided to use this one for my store. I am impressed by the service as well, quick response, and resolved my issue in one hour. Amazing!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Dec. 25, 2020
I enjoyed how customizable the app allows the user to be. Some of the lingo is a bit unclear, a preview box of the action would be helpful. Although one of our requests took a couple days to get resolved by customer service, they were extremely through and helpful. Thank you!
Thanks for sharing your feedback with us and the Shopify community. Were grateful that you enjoyed using our app to customize your options. We'd like to improve on your suggestions right away so other merchants don't face the same issue while using our app. Thank you once again for your review!
Feb. 15, 2021
Perfect Team! デフォルトの設定では自分のサイトではうまく表示されませんでしたが。サポートに連絡するとすぐに開発会社のテクニカル部が対応してくれました。日本円での表示も小数点以下が含まれていたため、小数点以下を非表示にしてもらいました。無料プランでの使用なのにカスタマーサービスは迅速に返事をしてくれて大変良い対応でした。素晴らしいアプリ開発会社だと思います。 The default settings didn't show the option well on my site, though. I contacted support and the technical department of the development company immediately took care of it. The display in Japanese yen also contained a decimal point, so I asked them to hide the decimal point. Even though I was using the free plan, customer service was very good, responding quickly. I think this is a great app development company.
Thank you for sharing your detailed experience with us! We're thrilled to hear that our technical department was able to quickly assist you with your concerns and enhance your experience with our free plan. Your words truly mean a lot to our team. Feedback like yours motivates us to work hard and continuously enhance our app's performance. We promise to continue delivering excellent customer service. Thank you once again for recognising our efforts and calling us a great app development company. It's our pleasure to be part of your business journey. Best regards, The HulkApps Team
Dec. 23, 2020
Great app, great developers! Whenever I had a problem, I got a solution in a short time. Their support is incredible. I was tired of solving problems by reading long texts on my own. You are very welcome! Thank you HulkApps.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Dec. 21, 2020
I had an issue setting up the app initially, but the support was amazing. I highly recommend this app.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with getting the app configured for your store. Best of luck with your business! We look forward to seeing your continued success.
Dec. 18, 2020
This app was really good for what we need but the back in was clunky and we couldn't get it modified to fit our warehouse needs. Past that it is a great app with really good tech support. It did fit the need we just needed a better back end for the warehouse.
Hi there, thank you for the review! We're sorry you ran into some issues with customizing the app according to your needs! But we appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Dec. 18, 2020
This app is exactly what I was needing to allow customers to conveniently add items to their cart before checkout. The price is cheaper than most of the competitors and easy to install and use. The only problem I have with the app is when a customer hovers over the question mark for each addon product the text popup is in one line and goes off the screen and makes it difficult for the customer to read.
Hi there! Thanks so much for taking the time to leave us a review. We're sorry you are facing some issues with the app. Were working on it and we will try our best to fix this issue accurately and promptly. Please let us know if we can assist with anything else!
Dec. 17, 2020
Best support team ever. We used this app with debut theme and everything worked fine, then we changed theme with Capital from Wetheme and it stopped working even if we reinstalled it. They solved the issue in less than 12 hours and the app is working great again. thanks a lot!
We're delighted to hear the kind words about our support team! They work hard to ensure every issue gets resolved promptly, and we're thrilled they could efficiently help when the app stopped working after your theme switch. Please don't hesitate to reach out again if you encounter any other issues or have questions—we're here to help. Your feedback and experiences with our app and team are crucial to us. Best regards, The HulkApps Team
Dec. 14, 2020
Great app! It’s crazy that it’s free of charge. Amazing customer service and features in the app. Thank you!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. :-)