Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#708
All reviews
Rating Breakdown
Review RSS Feed
Aug. 4, 2021
It's great App. easy use. Support very helpful. Khushbu Jariwala, She support very quickly. Recommend this app.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting the Product Options app installed properly. Best of luck with your business!
Aug. 3, 2021
It provides the most well rounded options available amongst all the apps I've tried. Allows me to add multiple swatches, product options to enable easy customisations for my customers.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the multiple swatches feature and are glad you've been utilizing it. :-) You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Aug. 3, 2021
I use this app to set up customization for my products. It is easy to use and the support when you need help is great. I have used this app for 3 years and just recently had an issue where the Discount codes weren't showing up on my Cart page. I reached out and within an hour Support contacted me back with the resolution. I wasn't comfortable working on the code so he took care of it for me. A+ service!
We are so grateful for your kind words. You just made our day! We are thrilled that you have loved your experience so far; thanks for the support. Thanks for sharing your review with us and the Shopify community.
Aug. 3, 2021
I used this app to add more options for our automotive AC hose kit page. I had a few problems at first but the Hulk team really came through and tweaked my theme so everything flowed smoothly. Everything works great now and they are super quick to help you. I highly recommend this app and their support.
Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help. :)
Aug. 2, 2021
Great customizable product options app! I needed some small changes and help with adding code and the customer service was so responsive and fast and they were able to customize what I needed. I am very happy with this app and the service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Aug. 2, 2021
This app is amazing! I am very satisfied. Excellent customer support, the best I've received from any app.
The app looks great on your store! Thanks so much for the review, and for appreciating our efforts!
Aug. 5, 2021
Their tech support was amazing and very responsive. When the app was having an issue they resolved within hours and got me back on track. Big thanks to Nisha for her expertise.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
July 30, 2021
J'ai contacté le service client de Hulk App et j'ai échangé avec SANJAYSINH PARMAR. Il a été très réactif et a su répondre à ma problématique en un rien de temps. Merci
Thank you so much for taking the time to leave us this amazing review. Merci
March 20, 2024
We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!
July 29, 2021
How can I add option sets to 2000 products just by using their tag ? Do I have to select them one by one ? Do you have any workaround for this task ? This app is functional but not useful for our case.
Hi there! We are sorry you are having problems setting up our app. Kindly contact our exeptional support team at [email protected] I am sure they will be able to help you.
July 28, 2021
Really love the support from these guys! There was an issue with my discount code field disappearing and the fixed i straight away! Love the app!
Thank you so much for your wonderful review; we highly appreciate your support. :)
July 28, 2021
Great App. The team is very responsive and professional and they are very proactive and answered my requests very fast.
Thank you so much for your kind words! We look forward to seeing you again in the future!
July 27, 2021
The app is user friendly, but most importantly the support team help out with everything quickly and efficiently. I noticed an issue with variations not charging correctly, and the support team explained the issue, worked out a fix quickly, and also helped to make the variations display correctly on packing slips.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
July 22, 2021
Awesome support. Awesome options for any store at this price. I had an issue with my website and they fixed within 30 minute.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
July 22, 2021
Went through a number of these apps before finally settling on this one. Due to some bugs in my previous theme it ended up breaking but customer support was very quick to get me up and running again! There's definitely some features i would love to see added but i'm very confident in this company's ability to provide a high quality product with long term support,
We are so grateful for your kind words. Thank you so much for sharing your review with us and the Shopify community.
July 20, 2021
We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Jan. 21, 2022
I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.
Hi there! Thanks so much for taking the time to leave us a review. We are very sorry this was the case so please accept our sincere apologies. We are currently working on our apps so all of them will be compatible and won't conflict with other apps installed on your store. Whole HulkApps team hopes to see you again as our client.
July 17, 2021
I absolutely love the flexibility that this app gives my customers when making their custom selections. It has increased my AOV tremendously. Most recently, I had a small edit that needed to be made to the code regarding the discount box and Manoj was able to help me quickly and easily. I would recommend this app to anyone with a Shopify store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app to improve AOV. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
July 15, 2021
This app is amazing! Made my website easier for customers to purchase items. Their team is also very helpful and responds quickly.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and are glad that our customer support team resolved your issues promptly and accurately!
July 14, 2021
Great App, easy to install and set up. It integrates neatly in our product page and is easy for our customers to use.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.