All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Sept. 3, 2021

Great support team! Answered all of my questions within a short period of time! Thank you very much.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Sept. 3, 2021

Incredible customer service. Implemented what we needed in lightning fast speed. Highly recommended to solve all of your Shopify variant limitation woes. Im so thankful.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Sept. 2, 2021

I don't even know where to begin with the level of customer service this app provides. Our checkout process has a few more steps than the average but they were able to walk us through simplifying things for customers. We highly recommend them!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Sept. 1, 2021

This app is just what I needed for my online shop! I asked for help with the coding part & they were really quick to help me with it. Special thanks to deepa for the help

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey. Thanks for your review. Deepa, along with our tech support team will e extremely delighted to hear what you have to say, as your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 29, 2021

This is the best free app ever. The support are helpful and able to resolve the issue i am facing in a short time.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your kindness and support. :-)

5 / 5 Share

Aug. 26, 2021

I used this app for my product options in website and it's good. Customer service is awesome and my problems are solved in a very short period of time. Well recommended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for your support!

5 / 5 Share

Aug. 24, 2021

This app works well, especially for the price. I had a couple minor issues (styling and one small functionality issue in the cart) with set up on my theme that Hulk Apps helped with. Their customer service is 5 stars! I would give the app a 4 star, I think the back end could be a bit easier to use, but its not hard to learn.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. We're working towards enhancing our back-end usability so you won't have a hard time navigating through our app. Thanks for sharing your review with us and the Shopify community!

1 / 5 Share

Aug. 23, 2021

I used this app for some months, then I happened to pay special attention to an order and realized it was adding options to customers carts but sometimes not charging them. Apparently the app is not compatible with the "Buy Now" button which is - I would argue - an important button on a Shopify website. All my customers who used 'Buy Now' instead of 'Add to Cart' would get the options for free. Hulk Apps were very aware of this and told me to remove the buy buttons from my website. I chose to remove this app instead. I think it was quite irresponsible for them to put this app out there with this known bug.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Aug. 20, 2021

I had a small customization request, and the response from Customer Service was lightning fast! Not only were they prompt, but they found an easier alternative solution to the issue I was having. I also like the app itself. It's offers a lot of options and is easy to use and set up.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 2, 2022

Hulk Apps personnel are efficient and solve any problem as soon as posible, i have Infinite Product Options and be satisfied with the service they give me, thank you.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 18, 2021

This App is the best! It's been a daunting task in the past to update my custom product options and this app made it very easy to transition to at a great price that is lower than others. I originally was using Best Custom Product Options by Relentless and it was difficult to apply changes. You can customize pretty much everything on this App and the support team is there for every step of the way. Thanks for making such a great App!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your trust and support. Feel free to contact us whenever as we are always standing by to help. :-)

5 / 5 Share

Aug. 16, 2021

This app is working good. The customer support was also great. When I asked for help with a problem, they replied immediately and solved it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 16, 2021

This app lets me do everything I needed it to. I reached out to support and they are probably the nicest customer service reps I have ever dealt with. They where also quick to help me get my app up and running on my page. 10/10

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 16, 2021

Great support. Ask questions and get answers. Love it. Using other apps because of the great customer support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for your review. We've got some top-notch customer support here at HulkApps so never hesitate to reach out if you ever need help. Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 13, 2021

I got this app to allow me to have more variants and upcharge on them as well and it works perfect for that! I had trouble installing it on my own. I reached out to customer service and they helped me literally right away! I definitely recommend. I use the free version

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Harpreet was able to help you out with getting [app name] installed and stylized properly for you. Best of luck with your business!

5 / 5 Share

Oct. 18, 2021

I use the free version of this app and it works great, customer service also prompt and efficient when needed, which isn't often I'm pleased to say. The app doesn't work with Shopify discounts unfortunately, however HulkApps do have their own VolumeBoost app that they were able to install in a few minutes, that works great, albeit at a small price. Great service, many thanks Paul

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 8, 2021

This app is great for multiple selection. Support team is helpful and solve problem quickly. Thanks Sanjoy for helping about the installation.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 7, 2021

I am using this app for customize products and it is working fine. They are very supportive and responsive, even on free PLAN. I really appreciate

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!

5 / 5 Share

Aug. 6, 2021

We depend a lot on customization for our business, and this app handles it perfectly. Tech-support was very responsive in helping us and getting it set up.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

July 9, 2022

I love this app and the reps are so compassionate and helpful when issues arise. I do not know what I would do without this app. I would highly recommend this app to anyone that uses Shopify and needs product options.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!