Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,876
chart
#1,052
All reviews
Rating Breakdown
Review RSS Feed
June 19, 2021
Good app. We offer a lot of customization with our products, and Infinite Product Options accommodate pretty much everything you can imagine. Support is very responsive too.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to create a lot of customization with your products! We appreciate the kind words about our app and support. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!
June 18, 2021
Quick service to fix a recurring small problem. The developers were able to login to my site for me and fix the problem in less than 5 min! Highly recommend.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
June 18, 2021
This app is amazing to use and a lot better than the previous one I used with less features and cost a lot more. I would recommend this app to anyone that needs multiple options for their products and the customer service is awesome. I have had to get them to fix a couple of issues I've had and the were fixed within a short period of time.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
June 17, 2021
Excellent support. I'm still getting acquainted with the app as I had some difficulty initially. However, the problem appeared to be from my end. I look forward to using it on other products. Thanks again for the great support.
No worries, we always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We truly appreciate your review. If you face any issues with Shopify, feel free to reach out to us for professional help!
June 17, 2021
Really great customer support ! That app seems to be doing what we're asking it to do. Only disappointment: it is not compatible with a drawer cart, it has to be the regular full screen cart. Other than that, looks pretty good.
Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. Our Product Team is looking into it. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
June 16, 2021
Probably the best support I've received from any app. Thanks Deepa for your huge help on setting up some product options and fixing some CSS issues!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Deepa will definitely be happy to read what you wrote. Have a beautiful day!
June 16, 2021
I was looking for an app to allow custom orders for Laptops and found this App. It does exactly what I want and the support is amazing! I needed some help with the design and some settings and they quickly replied to my mail and helped me after accepting a collab request. I would highly recommend this app!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
June 15, 2021
I used this app to solve our problem of not being able to add personalisation options, with conditional text boxes AND price changes on the product page depending on the selection. This app does everything I need and i wish I'd found it sooner. Also the team there have been amazing - they installed it for me and have helped me to get it just right by customising it. They've been really responsive and I'm really impressed, as it was all part of the normal service.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using [app name]!
March 25, 2024
I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
June 13, 2021
Infinite Product Options is clearly the best app to use for product options bar none. We have tried others but always go back to this app.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
June 12, 2021
It’s helped expand most of the options I required. Interface is relatively straightforward once you familiarise with the difference in options and option sets. Customer service is helpful and prompt to assist.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
June 12, 2021
Amazing team! I am so happy that I found them. Had a small issue which was resolved within 1h!!!!!!!! They are real stars
The app looks great on your store! Thanks so much for the review, we're glad you've been able to get your issues resolved!
June 26, 2021
The customer service on this app is A1; they were quick in providing support to my concerns and I found it extremely useful for adding infinite variants to my products. Thankyou. Top stars.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 11, 2021
This app did not work for me. Options selected did not show up in the cart. Options selected did not show up in the order form once placed so we had to call every customer. In addition, the requirement for customers to select options did not work even though it was configured properly. Went several days without login or communication from support so ended up choosing something different.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 11, 2021
I wanted to use the app to customize one of my products. I had some issues with installation and the support team helped me a lot, I am very satisfied. Thanks a lot, Sanjaysinh!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please reach out if you need any other assistance!
June 10, 2021
I am using this app to offer customized products in our store. I am not a coder, but it seemed simple enough to try. I got struck but Hulk Team was extremely helpful and very quick even though I am using the free version! I got in touch with them twice for two different problems and they were brilliant both times. I cannot recommend them enough!
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
June 9, 2021
generous app, free version is enough to cater your basic need, strong functionalities, some suggestion is I hope I can control the container width and faster loading time
Hey there, thanks so much for the review; feel free to contact us whenever as we are always standing by to help.
June 8, 2021
I upgraded my theme, and the support was top notch. They made sure it was installed on my test theme before publishing. The app works as I need it to, and it is user friendly.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
June 7, 2021
Great product that has integrated seamlessly with our Shopify store. Great customer service, always responsive and super helpful.
Thank you so much for taking the time to leave us this amazing review.
June 1, 2021
When you're tired of the Shopify workarounds, turn to Infinite Product Options. Out of the box it's a great tool and the dev team is great and fast with customizing the app as needed. High recommend and so glad to have found them.
Hello, We're over the moon to hear such glowing feedback! We at HulkApps work tirelessly to ensure our Infinite Product Options app can be a helpful tool for Shopify, and knowing it's made a difference to you has certainly made our day. Your words of praise for our dev team resonate with what we continuously strive for - excellent service. Our team will be ecstatic to know that their responsive and customizing efforts are appreciated. Thank you so much for your high recommendation. We're equally glad to have you on board and we look forward to continuing to support your Shopify needs. Your feedback is central to our continuous improvement and success. Warm Regards, The team from HulkApps.