All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2025

Would highly recommend this app. Customer service is very helpful and offers great tech support for set up. Example on our store: https://www.rainbowcottoncandy.com/products/cotton-candy-clear-bag-w-custom-sticker-1-oz

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

5 / 5 Share

Oct. 19, 2020

So far so good! I used the app and paid for developer help to set up custom product ordering on my site. There was good communication with the developers and I got exactly what I wanted in a timely fashion. Thank you

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 15, 2020

This app really helped make my site more user-friendly with the unlimited options! Deepa, the support who helped when I faced issues, was really quick and friendly. Highly recommend!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 14, 2020

Love this app. Really friendly to use. Had a bit of an isssue with setup but they were fast to resolve.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

The app looks great on your store! Thank you so much! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 14, 2020

We love the app. It was easy to install and user friendly for our customers. Any time we have any issues or questions customers support is always quick to respond and resolve the issues for us. 10/10 recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 14, 2020

Best app with great customer service - Highly recommend. Quick response to emails and no questions asked.

Store

Mansuri

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Please let us know if we can assist with anything else! We look forward to seeing your continued success!

1 / 5 Share

Oct. 12, 2020

This app sounds like a great deal until you start using. Sometimes it works great, but most of the time it will not add the optional pricing into the total, leaving me to contact customers, tell them their total was wrong and ask for more money. I have contacted Hulk multiple times, each time they blamed another app saying it wasn't compatible, after following their instructions to "fix" the issue, it would go back to doing the same thing. Some times adding in the costs, other times not including the costs. It has done nothing but frustrate myself and my clients, often leaving me out of pocket for options my clients have wanted but weren't charged for. I have lost several hundred dollars on this "free" app - if your looking for a good app for options on your website I HIGHLY suggest looking somewhere else. I will be deleting this app and looking for something that actually works. :(

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Oct. 7, 2020

This app was suggested to me by many people and i can see why! Im using the free plan and am getting so much out of it. Im setting up my store and not tech savy at all. Online chat support have helped me lots, they are friendly and quick! Highly recommend.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 6, 2020

Fantastic app. I used it to add extra option on my products. I had problems with the setting up but contact the customer service, and they sort out very quick the problem, help me to add the code that was missing on my store and explain all the app features. 5 Start app!!!! 5 Start 24/7 Customer Service!!!! 5 Start Cost benefit I would highly recommend this app and is worth to pay for the upgrade.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options App!

4 / 5 Share

Oct. 2, 2020

The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 1, 2020

Very good app really expands your website for sure I recommend! Very useful on improving customer experience with your online store.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We look forward to seeing your increase in average orders while using Product Options!

5 / 5 Share

Sept. 29, 2020

This app has been easy to work with, allowing me to offer my customers more options to customize their products. When I ran into an issue with payments, Deepa helped me quickly and efficiently remove the incompatible payment methods. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from Deepa, she's one of our most hard-working teammates! Thank you once again!

5 / 5 Share

Sept. 24, 2020

Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Sept. 24, 2020

Gooooooooood product to use. Although I would need a more customised UI, it does the job! Thaaaank you

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, you've put a BIG smile on our face! Stay tuned for our UI improvement on our apps :)

5 / 5 Share

Sept. 24, 2020

Infinite Production Options is really the perfect way to add customised fields to your website. Service and customer care was also very helpful and efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Sept. 22, 2020

The developer team helped with the installation and everything was done in a timely manner. I needed a text box for certain product pages and they installed it seamlessly with the theme too.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 20, 2020

We installed this app to assign variants to products in bulk and it works perfectly. There is also the option to add extra charge to variants.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else!

5 / 5 Share

Sept. 18, 2020

We wanted an option to add a personalized engraving to our leather products for an extra $, and with Infinite Product we were able to do that. Plus they offer great support!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Sept. 14, 2020

I have reached out to customer support three different times. They have always been fast and helpful.

Using app

About 2 months

Total reviews

7

Average rating

3.9

Developer Reply

The app looks great on your store! Thanks so much for the review!

5 / 5 Share

Sept. 12, 2020

This app provides some seriously important flexibility that shopify should come with from the get-go

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review! If you wish to, you can also visit our website to see the range of services we have to offer our merchants. Best of luck with your business!