All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2020

ABHILASHA PANCHOLI helped me solve every issue I had with applying a discount code to checkout. I love this app and will continue to use it throughout my store!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into a conflict for applying discount code on the Checkout Page, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and Abhilasha. :-) Please reach out if you need any other assistance!

5 / 5 Share

Sept. 11, 2020

At first I had a bit of trouble installing the app, but the customer support was fantastic, helped me in less than 24h, and it looks great in my website. Still didn't test the app properly, as it's been installed now, but would highly recommend! Thanks!!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We really appreciate it :)

5 / 5 Share

Sept. 10, 2020

I just downloaded this app, but the support team has already been great to help me with fixing coding etc to optimize this app on my site.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Sept. 8, 2020

App works perfectly for our needs. The set up team were fantastic! Easy to use and does the job. A great investment!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 4, 2023

This app has been great. I had an issue and I reached out to customer service. The representative (Segmedina) was VERY helpful which I really appreciate.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 8, 2020

I use this app to allow my customers to customize their Grazing Boxes with additional add ons. I was struggling to figure out how to customize the product add on, reached out to the HulkApp support and was immediately helped and had my questions answered within minutes! So thankful to have the support there when you need it.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

4 / 5 Share

Sept. 4, 2020

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on! We appreciate the kind words about our support specialist, Abhilasha. :-) Please reach out if you need any other assistance!

5 / 5 Share

Sept. 4, 2020

I needed some help with backend stuff and Deepa was able to help me fix everything in a very timely manner. Very impressed with the customer support from these guys, oh and the app provides tons of great options!

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 11, 2020

This app is very easy to use! I like how I can mix and match product options and easily keep things organized on the back-end. The UI is very intuitive and well designed so as a shop owner I didn't feel overwhelmed adding many different color options to my products. I had a few questions to get set up, and Hulk Apps was quick to respond. I was pleasantly surprised with how incredibly helpful they are, and I have actually continued to install quite a few of their other apps on my store. Overall, this company makes great apps for Shopify AND they are extremely helpful. You won't be disappointed.

Using app

12 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 29, 2020

Really great app! It took a while for me to find an app that offered the options I needed and this one was perfect.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 28, 2020

I've been looking for a solution to offer many options to my products, this app is exactly what I needed! And when I get in trouble because of my custom theme, support was incredible fast and reliable! Thank you

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 27, 2020

Zeer goede app doet precies wat ik nodig heb, verder de service is uitmuntend goed, alles direct opgelost waar ik problemen mee ondervond

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Dank u! We zijn erg blij om te horen dat u een geweldige ervaring hebt mogen opdoen van een aantal van onze geweldige specialisten!

5 / 5 Share

Aug. 24, 2020

Does it exactly what it says it'd do - happy with the functionality as it's really useful for our use case (restaurant with lots of addons/sides).

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're so glad our product Options app is making business easier for you. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any questions about any of our apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 26, 2020

Very easy and intuitive layout. Also they have great service and quick response times! Pleasure working with. I had one small thing that I had wanted to change so I contacted support and within minutes they contacted the developers and it was changed! So simple so helpful. Really a great experience! Thank you.

Using app

8 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

This is the only app I been able to find that offers product options that can also update the cart price in a seamless manner. This is included in the free plan. The UI is very modern and easy to use. It is very easy to set up the product options, adjust the look of the options on your page and to choose the products that the options should be applied to. Support was excellent, knowledgeable and very friendly. They were very kind to help me with an integration issue I was facing between their app and another app I was using. Overall, I can highly recommend this app!

Using app

14 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

Very nice and helpful app, it solved my issues with options and variety. Can create unlimited! Support team is also great! Highly recommend!

Store

ANITAS

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

These guys went wayyyy above an beyond, I have the free plan and requested some custom changes to the CSS and they were able to help us customize the app to integrate with our sites appearance. A+++

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 21, 2023

Truly the best customer service! I needed help with two items today, and two different people got back to me right away. Both helped me fix my problem within minutes.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Dec. 23, 2020

This app shows options beautifly and cleanly. I really recommend this app. At first I could not use this app, and contacted HulkApps support without a lot of expectations. But I was surprised with the very quick and kind response. And she who was a person in charge fixed it suitable for me. Thank you so so so much! ---- [addition] This app is incredibly helpful and the customer service team is amazingly kind with generous heart. They can help you when you face some issues. :)

Using app

4 months

Total reviews

14

Average rating

4.6

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Options app installed and stylized properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

2 / 5 Share

Aug. 16, 2020

I used this app to gather personalization details and photos for custom party favors. It worked well for a while, then all of a sudden, it would not include uploaded photos to orders. When I contacted support, they "fixed" the issue (but broke my mobile view). I tested it out on the computer and it seemed to work. BUT to find out there "fix" disabled my mobile menu and search bar, leaving my website useless for mobile buyers and if you did add a personalized listing to the cart it would change the qty to 2 automatically instead of one, this only occurred with listings with option sets connected to it. I've since, uninstalled and will be looking for an alternative solution.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your valuable feedback! We are sorry for the inconvenience caused to you and that our app did not make up to your expectations.