Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,125
chart
#388
All reviews
Oct. 23, 2020
This app is perfect! I make custom products so its necessary to add options like material color, size, reverse engraving, hardware color and more. I had been using this on a standard theme and recently switched to a premium theme where this app was not supported and could not be integrated into that theme. I contacted the theme developer and they were unable to help. As soon as I contacted Hulkapps about integrating into this theme, they were working on it for me immediately. After a short time they were successful in doing so!! This app is perfect for adding options but what makes it even better is their customer support. Very happy with them and their apps!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
Oct. 22, 2020
The app works great but above that, the customer service is excellent. Contacted them about installation and within 1 day everything was working great. I appreciate service like this!
Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!
Nov. 12, 2025
Would highly recommend this app. Customer service is very helpful and offers great tech support for set up. Example on our store: https://www.rainbowcottoncandy.com/products/cotton-candy-clear-bag-w-custom-sticker-1-oz
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
Oct. 19, 2020
So far so good! I used the app and paid for developer help to set up custom product ordering on my site. There was good communication with the developers and I got exactly what I wanted in a timely fashion. Thank you
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 15, 2020
This app really helped make my site more user-friendly with the unlimited options! Deepa, the support who helped when I faced issues, was really quick and friendly. Highly recommend!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 14, 2020
Love this app. Really friendly to use. Had a bit of an isssue with setup but they were fast to resolve.
The app looks great on your store! Thank you so much! Feel free to contact us whenever as we are always standing by to help.
Oct. 14, 2020
We love the app. It was easy to install and user friendly for our customers. Any time we have any issues or questions customers support is always quick to respond and resolve the issues for us. 10/10 recommend.
The app looks great on your store! Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 14, 2020
Best app with great customer service - Highly recommend. Quick response to emails and no questions asked.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Please let us know if we can assist with anything else! We look forward to seeing your continued success!
Oct. 12, 2020
This app sounds like a great deal until you start using. Sometimes it works great, but most of the time it will not add the optional pricing into the total, leaving me to contact customers, tell them their total was wrong and ask for more money. I have contacted Hulk multiple times, each time they blamed another app saying it wasn't compatible, after following their instructions to "fix" the issue, it would go back to doing the same thing. Some times adding in the costs, other times not including the costs. It has done nothing but frustrate myself and my clients, often leaving me out of pocket for options my clients have wanted but weren't charged for. I have lost several hundred dollars on this "free" app - if your looking for a good app for options on your website I HIGHLY suggest looking somewhere else. I will be deleting this app and looking for something that actually works. :(
Using app
9 months
Total reviews
1
Average rating
1.0
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
Oct. 12, 2020
I use this app to add customisation to my products. I needed help with a few final touches with pricing and was quickly provided with responses and how to fix. 100% recommend for app ability and support
Hi there, thank you for the review! We're capable to do minor customization and we're are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Oct. 7, 2020
This app was suggested to me by many people and i can see why! Im using the free plan and am getting so much out of it. Im setting up my store and not tech savy at all. Online chat support have helped me lots, they are friendly and quick! Highly recommend.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Oct. 2, 2020
The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Oct. 1, 2020
Very good app really expands your website for sure I recommend! Very useful on improving customer experience with your online store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We look forward to seeing your increase in average orders while using Product Options!
Sept. 29, 2020
This app has been easy to work with, allowing me to offer my customers more options to customize their products. When I ran into an issue with payments, Deepa helped me quickly and efficiently remove the incompatible payment methods. Thank you!
The app looks great on your store! Thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from Deepa, she's one of our most hard-working teammates! Thank you once again!
Sept. 24, 2020
Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
Sept. 24, 2020
Gooooooooood product to use. Although I would need a more customised UI, it does the job! Thaaaank you
Thank you, you've put a BIG smile on our face! Stay tuned for our UI improvement on our apps :)
Sept. 24, 2020
Infinite Production Options is really the perfect way to add customised fields to your website. Service and customer care was also very helpful and efficient.
This review made our day! Thank you so much for taking the time to leave us this amazing review.
Sept. 22, 2020
The developer team helped with the installation and everything was done in a timely manner. I needed a text box for certain product pages and they installed it seamlessly with the theme too.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Sept. 20, 2020
We installed this app to assign variants to products in bulk and it works perfectly. There is also the option to add extra charge to variants.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else!
Sept. 18, 2020
We wanted an option to add a personalized engraving to our leather products for an extra $, and with Infinite Product we were able to do that. Plus they offer great support!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)