All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2020

I asked the developers for help as what we wanted was a little more than I was capable of. The team were great, so helpful - even with me asking silly questions. I would 100% recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! Our team would be delighted to read your comments:) Please don't hesitate to reach out to us if you ever need any assistance again!

5 / 5 Share

May 10, 2020

My experience has been nothing short of amazing. The customer service is both very responsive and understanding. I'm using a custom theme which meant I needed to change stuff to make it compatible with Hulk App and they made the appropriate changes within a few days. Highly recommend.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Feel free to contact us whenever as we are always standing by to help.

2 / 5 Share

May 9, 2020

I can not install this app. I've tried 4 times already. After I click 'Add app' it redirects me to my Shopify dashboard and throws this error: 'The page you're looking for couldn't be found". Other apps were installed fine.

Using app

24 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, we are very sorry you had trouble installing the app. In the future, feel free to contact our exceptional Experience team that can help you with any queries or problems.

5 / 5 Share

May 7, 2020

Excellent app! And very good customer support they are very in depth and Make sure you are satisfied and get what you are trying to get done working on your sight as fast as they can!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 6, 2020

This app does what I need it to do. It allows me to add many options and adjust pricing as needed. They even customized the installation to work on my AJAX site!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 22, 2020

UPDATE: It is rare to find a talented group of developers working so hard for customer satisfaction. Implementing a critical feature required considerable effort on my part with guidance of Hulkapps. When I was done, they stepped in to make their integration as beautiful as it is functional. I am proud to say that IPO is now a cornerstone of the ClinicalPosters website. Previous May 5, 2020 review: Good user interface. IPO appears to be best suited for stores with either few products or many products with few options. The current version lacks a product image overlay feature that I am currently using extensively in another app. So I must put IPO on the back burner until their brilliant minds figure it out. I continue to use other HulkApps though.

Using app

23 days

Total reviews

21

Average rating

4.0

Developer Reply

Hey there! Thank you for your review! We're sorry that our app doesn't have the image overlay setting at the moment. No worries! I've flagged this as a feature request to our Product Team. When our product team decides to implement this, we'll get in touch! We really appreciate the kind words about our products and support. Keep in touch :-)

4 / 5 Share

May 4, 2020

Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, glad you reached out about this! All the files that your valuable customers' upload will be available on order history. Please take a look at your Shopify store's orders. Just to put you on a perspective, we store the files on our servers. Also, there is no limit on maximum storage capacity! I hope I've been helpful :) Please feel free reach out to [email protected] with any further comments, concerns, or suggestions!

5 / 5 Share

May 2, 2020

Awsome support team! Ihad a problem in my page and they solve it really fast. I highly recommend this app for your store.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

May 1, 2020

Prompt and complete solution for my request.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

April 30, 2020

Great app. The devs are always willing to help get the app running to your liking. Any issues have always been fixed quickly. Thanks for a great product options app!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

April 30, 2020

Great help from customer support ! Very useful application to increase our sales. I recommend this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

April 29, 2020

Needed to add customization options to our custom made products, this app did the job! Also, we had a technical issue and support was excellent! They solved the issue fast!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

4 / 5 Share

April 25, 2020

It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.). The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers. Not sure how to get around this.

Using app

About 24 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers. No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough! Please let us know if we can help with anything else!

5 / 5 Share

April 25, 2020

Absolutely amazing and quick customer support. Thank you so very much for helping me out with the app I couldn`t understand at first!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had a great experience with our customer support! It's our goal to assist our users in understanding and maximizing the Hulk Product Options app. We appreciate your patience and your kind words. Your feedback truly matters to us. If you need any more help, don't hesitate to reach out again. Best regards, The HulkApps Team

5 / 5 Share

April 23, 2020

THE BEST APP FOR ADDING DIFFERENT PRODUCT OPTIONS. Seriously, I have tried paid bundle apps and free bundle apps. Literally, all of them I have tried, and this one is super easy once you get the hang of things.I love that I can offer different options with this app because Shopify only limits 100 variants. I am using it on bundle packs I am creating. I am able to make drop down menus with all the different scents that we offer.

Using app

About 17 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! The app looks great on your store! Thanks so much for the review, are we're so happy that you're utilizing the drop-down options for your scents and it works well for you! Let us know if you need any assistance. We're here for you! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

April 27, 2020

5 Star App.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app for its support, features and pricing! We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

1 / 5 Share

April 19, 2020

Very confusing app, nowhere to contact the manufacturer. Still have not made any progress using infinite products options and cannot get any human on the phone!

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

April 17, 2020

Fairly straight forward app to use. Would like to have the invoice/order sheet to include a total rather than having the option addon as a separate line. Worth highlighting that you can't have Express checkout in your cart as it ignores the option addon in particular if there is a price difference. Support is good and responsive. Highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, We’ll strive to do better. We want to wish you best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

April 16, 2020

Had an issue - developer response was fast and fixed the issue. So far so good!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

April 15, 2020

Amazing support. Very helpful and super efficient. Sorted my problem in no time at all. Thank you very much!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! thanks so much for the review; we're so happy to hear you were able to resolve your queries from our awesome support team! Have a great day ahead! Stay safe!