Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#708
All reviews
Rating Breakdown
April 5, 2021
It is well supported at the time of introduction. She clearly told me what she couldn't do and what she could do. And they were patient about what they could do. I appreciate them. Thank you!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
June 29, 2021
I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!
Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
April 3, 2021
I used this app to replace another variant options app which was affecting my checkout process and the discount code box. So far, I have found this app easy to install, the options show up correctly on my product page, in the cart AND in the checkout. Also, love the discount box in the cart. I am on the free plan for now, but if this consistently works well, it is worth the upgrade to the pro plan.
The app looks great on your store! Thanks so much for the review! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about our Pro version. Best of luck with your business!
April 2, 2021
Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
March 31, 2021
I used this app to help me create multiple options for a certain product in my website and it’s great. I initially hadn’t installed the app correctly and the support team helped and fixed the problem for me straight away.
Thank you so much for your kind words!
March 26, 2021
Only free app that can add a cost to a modifier. It looks good while doing it. It adds an item in the cart for each optioned item but I think it's the easiest way to circumvent Shopify's limitations right now.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
March 26, 2021
This app is absolutely amazing. The customer service is great as they respond fast and are available late in the night which is when I edit my website. I wish they had the capability to use conditions based on Shopify’s options but I’m sure they’ll add that later. I’ve tried almost all other option apps but they sometimes don’t work but this app does all the time
Thank you so much for taking the time to leave us this amazing review. We will definitely work on improving some of the features, to continue giving you an awesome experience from our app. Please reach out if you need any other assistance!
March 25, 2021
Super committed and always help you and seek solutions to questions and problems that appear. Very satisfied with your service always
Thank you so much for taking the time to leave us this amazing review. Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.
March 21, 2021
I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
March 18, 2021
Customer service responded quickly and were very helpful! I feel more confident about using the app going forward and know if I stumble into something else, there is reliable support.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
April 29, 2021
Wonderful functionality which provides options that I couldn’t get elsewhere. This has allowed me to set up my options just the way I want. While I have had a few small problems with setup, support has been VERY helpful. They are fast and efficient at resolving problems and genuinely seem happy to help. Edit: As I wanted more customisation than the settings give, I contacted them again and they sorted them all for me. I continue to be very impressed with their dedication.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options app, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
March 17, 2021
Wow this app has some fantastic free options, I am blown away! As a very small business it is so challenging finding apps I need without the large price tag. Easy set up and so many options
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience! If you face any issues with Shopify, feel free to reach out to us for professional help.
March 15, 2021
This app is perfect for my store in setting up customized product variants, color swatches, and conditions that change the options based on prior selections. It was,however, a bit difficult to initially set up and install. It wasn’t syncing with my products and I had not set up some of the conditions accurately. There are also some pieces of code that need to be added and removed in order for it to work seamlessly. This is not very clear in any of the description, but support was EXTREMELY responsive and helpful when I contacted them for help. I now have it set up in my store and it has made my store’s functionality SO much better!! I definitely recommend but be prepared to troubleshoot a bit with installation.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We will try to improve our app tour and documentation so other merchants don't face this issue. But thank you once again!
April 15, 2022
I use this app to add more options for my customizable products. The team does incredibly well to cater to all of my requests (especially Nisha!) and resolved issues with my store really quickly. Overall amazing!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!
March 13, 2021
Excellent app and fantastic support! Enabled me to provide product options that I couldn't achieve with other apps, and the solution is elegant too. Highly recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
March 11, 2021
This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
March 11, 2021
Loved this app when I first started using it. Then I realized when adding new products that the text boxes were no longer showing up on my website. I tried re installing it and that didn't work. I tried the automatic uninstall and that wouldn't work either. I finally deleted it so that I could try adding it back to see if that would work. Now when I try to add it back it says there is no page at that address. Very disappointed.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
March 10, 2021
I spent hours entering data then it locked up so I deleted the app and it will not allow me to reload it. Simply says my page does not exist. Very frustrated.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
March 10, 2021
It looked like a good option but it's not been functioning right for days, maybe even longer as I had to stumble across the problem while loading products onto our new website. Getting a fast reply from tickets raised saying issues resolved but this is only lasting hours before the problem is back again. Now it has stopped functioning in the back end of the store. Tested it on various browsers and devices but it's broken. Shame as it looked like we had this sorted but now I'm looking for an alternative app after wasting time and money on an ad campaign to a store you can't order from because the options are not showing up on the page!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
March 10, 2021
I used this app to help me add additional product options to my page. The team were extremely helpful and quick to respond, would highly recommend.
Thank you so much for your kind words!