Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,125
chart
#398
All reviews
Review RSS Feed
May 4, 2020
Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.
Hi there, glad you reached out about this! All the files that your valuable customers' upload will be available on order history. Please take a look at your Shopify store's orders. Just to put you on a perspective, we store the files on our servers. Also, there is no limit on maximum storage capacity! I hope I've been helpful :) Please feel free reach out to [email protected] with any further comments, concerns, or suggestions!
May 2, 2020
Awsome support team! Ihad a problem in my page and they solve it really fast. I highly recommend this app for your store.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
May 1, 2020
Prompt and complete solution for my request.
Hey there, thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you wish to, you can also visit our website to see the range of services we have to offer our merchants!
April 30, 2020
Great app. The devs are always willing to help get the app running to your liking. Any issues have always been fixed quickly. Thanks for a great product options app!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
April 30, 2020
Great help from customer support ! Very useful application to increase our sales. I recommend this app.
Thank you so much for your kind words and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.
April 29, 2020
Needed to add customization options to our custom made products, this app did the job! Also, we had a technical issue and support was excellent! They solved the issue fast!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
April 25, 2020
It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.). The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers. Not sure how to get around this.
Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers. No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough! Please let us know if we can help with anything else!
April 25, 2020
Absolutely amazing and quick customer support. Thank you so very much for helping me out with the app I couldn`t understand at first!
We're thrilled to hear that you've had a great experience with our customer support! It's our goal to assist our users in understanding and maximizing the Hulk Product Options app. We appreciate your patience and your kind words. Your feedback truly matters to us. If you need any more help, don't hesitate to reach out again. Best regards, The HulkApps Team
April 23, 2020
THE BEST APP FOR ADDING DIFFERENT PRODUCT OPTIONS. Seriously, I have tried paid bundle apps and free bundle apps. Literally, all of them I have tried, and this one is super easy once you get the hang of things.I love that I can offer different options with this app because Shopify only limits 100 variants. I am using it on bundle packs I am creating. I am able to make drop down menus with all the different scents that we offer.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! The app looks great on your store! Thanks so much for the review, are we're so happy that you're utilizing the drop-down options for your scents and it works well for you! Let us know if you need any assistance. We're here for you! Best of luck with your business! We look forward to seeing your continued success.
April 27, 2020
5 Star App.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app for its support, features and pricing! We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
April 19, 2020
Very confusing app, nowhere to contact the manufacturer. Still have not made any progress using infinite products options and cannot get any human on the phone!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
April 17, 2020
Fairly straight forward app to use. Would like to have the invoice/order sheet to include a total rather than having the option addon as a separate line. Worth highlighting that you can't have Express checkout in your cart as it ignores the option addon in particular if there is a price difference. Support is good and responsive. Highly recommend
Thanks so much for the kind words! We really appreciate the review, We’ll strive to do better. We want to wish you best of luck with your business! We look forward to seeing your continued success.
April 16, 2020
Had an issue - developer response was fast and fixed the issue. So far so good!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 15, 2020
Amazing support. Very helpful and super efficient. Sorted my problem in no time at all. Thank you very much!
The app looks great on your store! thanks so much for the review; we're so happy to hear you were able to resolve your queries from our awesome support team! Have a great day ahead! Stay safe!
April 15, 2020
Great app and amazing customer support! Now I can offer as many product options as I want. Thank you!
Thanks so much for the kind words! We really appreciate the review, and we're so glad that you can allow unlimited custom offerings to your customers. Please let us know if we can help with anything else! We look forward to seeing your increase in custom orders while using Product Options App!
April 15, 2020
I was able to implement the app into the store just as I wished, but I had some problems with Container Style - I just needed a CSS tweak. The support team was amazingly fast with answering me and in solving the problem. And very friendly too! Thanks so much!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
April 14, 2020
While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
April 13, 2020
Best app for a product options and features. Their support is really helpful but I wish they have more features in future for text like font selecting, font preview etc.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. If you ever need any help, feel free to contact us whenever as we are always standing by to help.
April 10, 2020
Just starting using the Infinite Product app and so far it is going great. You can set really great conditional logic and it is easy to add to multiple products. The customer support is really great too! They are quick to respond and even went into my shop and set up some conditions I wasn't getting myself. They sent me a video of their screen of the steps which was helpful as well! Highly recommend.
Using app
20 days
Total reviews
1
Average rating
5.0
The app looks great on your store! Thanks so much for the review, we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else! Have a great rest of the day!
April 10, 2020
I tried to install the app myself, failed, contacted support and they installed my app for free in a few hours! Great service and app!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to getting the app installed properly for you. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)