All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
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5 / 5 Share

March 16, 2020

I just had a great experience with the Support Team at Infinite Product Options. I felt that the box for my options was too wide. They quickly went in and made an adjustment. Very impressed! Thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Were glad that our customer service team was able to adjust the design of the discount table for you! Please reach out if you need any other assistance!

5 / 5 Share

March 16, 2020

Great customer service and installed with no problems, Does everything i need. Thanks Heena, Will recommend app.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Heena was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

March 15, 2020

I really like this app, and the devs helped me out big time when i was in need of something so 5/5 ;)

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 13, 2020

Great app, does everything you need it to to circumvent the variant limit Shopify provides. I have needed to contact the devs for theme conflicts, and they have not only responded quickly, they even just gave me the necessary code, including instructions/screenshots (and even a video!) showing me where to make the fixes if they weren't able to do it for you. It's rare nowadays to find devs that are willing to make personalized edits to their products for you based on a third party conflict. Some notable features I really like about it is being able to have 2 colour swatches is extremely handy with all the garments and items that have trim colours to them. I also really like the in app custom JS and CSS so you're not having to mess around with template files to do some extra styling if necessary (on top of the in app styling they already provide). Adding and applying the options themselves is very easy and intuitive. Highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and are glad to hear that we could get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! We love the dual-color swatches feature, and are glad you've been utilizing it. :-) Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

March 4, 2020

Great app and easy to setup. Had a problem with a small issue and was fixed up no dramas and works like a dream. Great work!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're very happy to hear that you find our app easy to set up and customize. We're glad you received a little extra love from one of our specialists to get the code implemented properly. Please let us know if we can help with anything else!

1 / 5 Share

March 2, 2020

The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Feb. 28, 2020

This app helps me so much, and I use it for free. game changer for my business. I looked for hours for a solution for my customers to change earrings closures as they want to. I could not offer this option without this app

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please let us know if we can assist with anything else! We look forward to seeing your customers placing custom earrings closures orders easily while using our app!

5 / 5 Share

Feb. 27, 2020

i used it for different variants that i needed for my website, works great and prompt customer service when i needed them. thank you guys

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thank you for taking the time to review our app. It gives us immense pleasure to know that you're loving our app & finding it befit for your store. We truly appreciate that! Good luck with your store & we're always there to help you all the way :)

5 / 5 Share

Feb. 22, 2020

Great app, works without problems and very easy to set up. The interface is simple and straightforward and it was very easy to get everything working and looking good even in the free version. Might switch to the paid version soon for the extra options.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for choosing us :) We are happy that you have got an app that befits your business needs!

5 / 5 Share

Feb. 22, 2020

Well I will say I was a bit intimidated with the app at first. When I contacted support they where very dedicated on getting me going in the right direction. I am very OCD on how I wanted the app to work and look. They took care of all my request in a timely manner. I appreciate the help and really enjoy the new functionality of my store. I highly recommend this app to anyone wanting to add more flexibility to their options capabilities.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We are indeed happy to help you. Don't hesitate to contact us in case of any difficulties :) We are always ready to help!

4 / 5 Share

Feb. 21, 2020

This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.

Using app

17 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)

4 / 5 Share

Feb. 20, 2020

I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)

5 / 5 Share

Feb. 20, 2020

I use this app for my customers to be able to leave text for personalization. I just started setting up my site and couldn’t figure out how to attach the personalization option to specific items. The customer service I received was amazing!!! They sent me a step by step video of how to do exactly what I was needing to do. They even gave me some other suggestions for my shop just to be helpful! And they were super friendly!!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our suggestions and our app specialists were able to help you set up your options and option set just the way you wanted. Please let us know if we can help with anything else!

4 / 5 Share

Feb. 19, 2020

This app does get the job done and is a great value for the price point. The team at Hulk has great customer support. I have very specific features that I need on my product page and Hulk was always willing to help me and go in and fix things. This product options app works well. The biggest reason I chose this product options app over others is because it integrated with their Volume & Tiered Discounts app. I think that the app is easy enough to use but does require more steps to set up the options than other apps I tested. But for the price point this app does provide great value. I like working with Hulk.

Using app

12 days

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering simple, affordable apps with easy integrations with discounts on bulk purchases. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

April 19, 2023

I received GREAT support, regarding option sets. Tarik, especially went beyond my expectations. Again great support! Tarik understood very well my questions and answered everything with a very professional and provided clear instructions on how to fix the issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for letting us know about this. Your feedback helps us get better. You may reach out to our team for any assistance in setting up your products with options, we're always willing to help our merchants! Nevertheless, I've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.

5 / 5 Share

Feb. 14, 2020

Great App! We use this app to bundle products with multiple variables. It makes it very easy with a nice look. The customer service is great too in helping to get set up and/or other issues. Would recommend.

Using app

5 months

Total reviews

10

Average rating

4.2

Developer Reply

Hi there. Thank you for recommending us. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can help with anything else!

5 / 5 Share

Feb. 11, 2020

I am a 100% newbie, have never even seen "codes" before, let alone know how to edit them or know what they are used for, but THESE PEOPLE!! Are amazing, they helped me at my every request. They did my coding for me, AND MORE! I am so pleased with the service from HulkApps!!! (Once I figured out what I was doing) The app is fairly easy to navigate and set up, even for a newbie ;) Thank you Hulk Team for making this so smooth for me!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

1 / 5 Share

Feb. 10, 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Using app

About 5 hours

Total reviews

18

Average rating

3.9

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Feb. 7, 2020

I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)

5 / 5 Share

Feb. 2, 2020

Really good app! And great customer service too. The options display nicely on the website too and you can also customise the look.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving the simple features in our app! We're glad you could customize the table to match your theme. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)