All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Feb. 19, 2021

So far so good. Customer service is very polite and responded very quickly to my email and fixed my issues, which was due to the Theme in my store. NISHA and SANJAYSINH were very patient and proffesional.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!

5 / 5 Share

Jan. 30, 2021

Amazing customer service from Abhilasha Pancholi. Highly recommend. This app has allowed my customers to add their personalisation options with ease when adding an item to their cart.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 27, 2021

This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 26, 2021

Excellent app! Does exactly what I was looking for and super easy to use! Great customer service, took care of my request within hours. Highly recommend this app and developer.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 26, 2021

I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 22, 2021

Es exactamente lo que necesitaba, es sencilla y rápida, cumple perfectamente con su función, ¡excelente aplicación!. Recomendada al 100%

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

March 27, 2024

This review is for Product Options. As a novice with the apps I needed a little help and Adis to the rescue, thank you for your help today, make a challenging thing easy woohoo... Great support nothing to much trouble. Hulk to my rescue I have trouble installing code, so I leave it to the professionals, within a couple of days Heena from Hulk had sorted the code for me and even done a little video. Service and Support are so helpful, nothing to much trouble. Thank you Hulk.

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. It requires a little extra love to get the code implemented properly and we're glad that you were able to get an awesome experience from our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 21, 2021

I had difficulties to set up the app, then I contacted the support, who solved it without my help in only 2 days. Support means they work for you and you don't have to follow their explanation. Otherways amazing app!

Store

Biodise

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 21, 2021

J'ai utilisé cette application pour des produits personnalisés. l'application est top, et je tiens a souligner le professionnalisme de votre équipe qui m'ont beaucoup aidé ! Le seul bémol, serait que la Prévisualisation du résultat n'est pas possible, je pense que si cela était possible, la satisfaction serait encore meilleure, merci

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. :)

5 / 5 Share

Jan. 20, 2021

Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Our sales went up after we installed it. We are very happy with the result. HulkApps support team was helpful in configuring it for our new theme.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 19, 2021

This app has been great! I really needed an app with conditional logic and this one works wonders while being within a great price range. The staff is always super helpful and very quick to respond to my messages. They have never hesitated to help or answer my questions. Highly recommend this product and this company!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Jan. 18, 2021

Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Support team was very helpful in configuring it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Jan. 17, 2021

Muy buena aplicación y excelente servicio de atención al cliente. Utilizamos en estos momentos la versión gratuita y cubre nuestras necesidades y cuando hemos necesitado algo, nos han atendido y solucionado los problemas muy rápido.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Jan. 16, 2021

I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)

5 / 5 Share

Jan. 15, 2021

I use this app to set up product options and love it. I am new to shopify and still getting my skills up to speed. HulkApps support is fast effective and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with Product Options app. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

1 / 5 Share

Jan. 14, 2021

For someone like myself who isn't tech savvy, this was definitely hard to install without the help of support. There aren't any installation, tutorial videos to help you. I hate that I had to delete this app.

Using app

2 months

Total reviews

3

Average rating

2.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Jan. 13, 2021

keep it going HulkApps! Super-quick and responsive and extremely patient they were really kind and helpful - totally recommend them.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Jan. 11, 2021

Excellent functionality and service even though I have the free version I received all the help from the support team. It allows you to have a lot of variants and a simple and effective way to control them. Also additional development of updating the unit price with the variants selected was made without any cost. Thanks!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Jan. 9, 2021

Being new to Shopify I am so appreciative for Amit's prompt and helpful assistance with getting this wonderful app up and running for me. This app was used for swatches! Thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Amit was able to help you out with getting Infinte Product Options installed and stylized properly for your store.:-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 8, 2021

Great support, got a response and genuine help within a few hours. Awesome work, keep it going HulkApps!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our prompt support service.