All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Feb. 17, 2021

Great Support Team and Very handy app for all types of option requirements. Easy to set up and ready to go.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. :-)

5 / 5 Share

Feb. 12, 2021

O plugin é leve e bastante intuitivo. Possui excelentes funcionalidades na versão FREE, porém não consigo exibir as opções nas paginas de produtos, retorna o seguinte erro: Check here that your SET options have not been created. Do not argue that your SET options have not been created. Feel free to reach out to our support team with your concerns, we would like to make things work just right for you.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Feb. 12, 2021

HulkApps provides fast, quality service — the Infinite Product Options app is very beneficial to offering our customized products. :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Feb. 12, 2021

We offer various gift wrap options and handwritten cards which I wanted customers to be able to add to their order. Having tried several apps, finally this is the one! It took a little bit of time to figure out how the app worked (I found the FAQ section of their website more useful than the basic guides) but whenever I got stuck the support was excellent. They very quickly responded to all my questions and always found solutions. Really happy!

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear you found our Hulk Product Options app fulfilling your needs! We understand that there might be a learning curve with new features initially, and we appreciate your perseverance. Our team continues to work towards making all resources more intuitive for a smoother user experience. It's fantastic to know our support team was there for you when you needed assistance. We always take pride in providing efficient solutions and prompt responses, so hearing your kind words is indeed rewarding. Your experience, especially your satisfaction with our support team, truly brightens the day for all of us here at HulkApps. Thank you so much for your fantastic review and for choosing our app. We're delighted to be a part of your business journey and will continue to strive to serve you better. Let us know anytime if you need more help or have feedback for us! Best Regards, HulkApps Team

5 / 5 Share

Feb. 12, 2021

I used this app to add sizing options for products that had too many colors to add as variables through Shopify. Highly recommend, the support team was very quick to help install the app into my store's code and it works perfectly for my purposes!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 12, 2021

I make custom embroidered pieces and this app allows me provide all the many different option my customers can choose from. I can use swatches, drop downs, radio buttons, text boxes, customers can even upload images. It’s amazing and looks really good too. The two times I reached out for support I received prompt care, top notch customer service and resolutions. I highly recommend this app!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are truly grateful!

5 / 5 Share

Feb. 11, 2021

The service was quite simply Spectacular. If only every interaction was as charming, thorough, helpful and professional as with Hulk agent, SANJAYSINH PARMAR!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and indeed, Sanjay is one of our great specialists!

5 / 5 Share

Feb. 8, 2021

After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!

Using app

About 2 years

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

5 / 5 Share

Feb. 8, 2021

Muy buena aplicación para poner añadir opciones de personalización a tus productos. El servicio técnico muy bueno y profesional, de lo mejor que vas a encontrar en Shopify para la personalización y para añadir variantes a tus productos.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

4 / 5 Share

Feb. 5, 2021

Super annoying that you can’t add items to the sets you create in mobile. You can’t slide the screen horizontally to click the edit button and add items.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

We’re so sorry that your experience did not match your expectations. Your feedback helps us get better. We are looking into the mobile responsiveness of our app and hope to resolve it promptly and accurately.

5 / 5 Share

Sept. 19, 2023

Smiljan is a beast! He handled my issues and fixed them within 5 mins. 10/10

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from Sanjay and our awesome support team.

5 / 5 Share

Feb. 4, 2021

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

May 12, 2021

Easy to use once installed correctly. Only issue is sometimes it fails to upload pictures but customer service was really helpful in fixing the issue.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! Feel free to contact us whenever as we are always standing by to help.

4 / 5 Share

Feb. 3, 2021

I need some custom code for my store since I have some business rules a little complicated and the support team help me a lot to achieve all the functions that I needed.

Store

Bedhaus

Using app

19 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for your kind words, and please let us know what we could do for you to deserve those 5-stars! We are always standing by to help. :) Have a beautiful day!

1 / 5 Share

Feb. 4, 2021

Steer clear of this app!! The customer support is awful. I've been emailing them for a week and not only does it seem they cannot fix the issue, but are now ignoring emails for help to delete the app and all the code before the free trial is over (I'm not paying for an app that doesnt work) *edit, they eventually came back to me re. deleting the code. Not all the code was deleted however so I had to end up doing most of it it myself

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Feb. 19, 2021

So far so good. Customer service is very polite and responded very quickly to my email and fixed my issues, which was due to the Theme in my store. NISHA and SANJAYSINH were very patient and proffesional.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!

5 / 5 Share

Jan. 30, 2021

Amazing customer service from Abhilasha Pancholi. Highly recommend. This app has allowed my customers to add their personalisation options with ease when adding an item to their cart.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 27, 2021

This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 26, 2021

Excellent app! Does exactly what I was looking for and super easy to use! Great customer service, took care of my request within hours. Highly recommend this app and developer.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 26, 2021

I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!