All reviews

Rating Breakdown

  • 5
    86% (971 ratings)
  • 4
    6% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (62 ratings)

Reviews with Text

  • 96% (1,078)
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1 / 5 Share

Jan. 23, 2020

Unfortunately - incompatible with LOTS of built-in functions of shopify, like currency convertor. Have been back and forth with customer service for a long time already, they responded quickly but since the app is problematic in itself, this app is really not friendly for shopify users like us.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2 / 5 Share

Feb. 6, 2020

This app started off great, with a helpful team and great options. However I spent 3 weeks adding in my options on my store, only to find out the day before my launch that it doesn’t work with other apps. I now have to start again, and delay my launch even though it has been advertised. I recommend checking with all of your apps before you use this one.

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for taking the time to leave us this fantastic review! We put good customer satisfaction as our priority and we're glad that you were happy with our product and service! Cheers!

5 / 5 Share

Jan. 20, 2020

So far this has been a life saver for customizing products. Very straight forward to use and it's free. Thanks

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you for the fantastic 5-star rating! We're delighted to hear that our Hulk Product Options app is proving to be a lifesaver for you. It's great to see you're finding it straight forward to use and the fact that it's free must be an additional bonus. Your supportive comments help us to keep moving forward and improving, so we really appreciate your feedback. Best wishes from the HulkApps Team!

5 / 5 Share

Jan. 20, 2020

After some emails back and forth these guys made it happen. Now we can finally sell hair extensions bundles with the proper price. Thanks for the hard work those last few days to make it happen. We really appreciate all you guys effort. Sincerely, Hair Queen LA Digital Team www.hairqueenla.com

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, We are sorry to hear that you lost out on sales due to the loss of communication. Our team has been trying to reach you through emails but they seem to be getting spammed or blocked by your server. We have tried to fix this situation and configured the app with your store's Prestige theme. Again, we are sorry for your loss. We would appreciate if you would contact our customer support team by responding to the latest ticket, or, reach out to me directly on [email protected] ASAP. Looking forward to hearing back from you!

1 / 5 Share

Jan. 15, 2020

The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Aug. 12, 2021

Update- still going strong with Hulk Apps infinite options! Perfect for updating the new layout of my store! The customer service helped with a glitch ( operator error ) with extremely fast response and complete resolution within a few hours! After struggling with design layout for my custom apparel/gift shop where each design is basically personalized.. I was nearly ready to throw in the towel and give up until i found this app! Within a short amount of time, i was creating options, sets, conditions and able to offer infinite amount of options for each product! I have not reopened my shop, as I only added this app last week, but I am set to reopen tomorrow and cannot wait to get customer feedback on their opinion on the easy ordering experience they will have!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing us. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out, we'll help you build the Shopify store of your dreams! We appreciate the kind words. :-)

4 / 5 Share

Jan. 16, 2020

This app was what we were looking for when it came to providing our customers with a lot of variations, but not being limited by the Shopify 3 variant limit. The customer support was great and the app provides you with the ability to change the prices based on your variants. Where the app loses a couple of stars is the product selection process to apply your variants to your products, you cannot select by tag (you can search by tag though but still have to select each product individually), you cannot select by collection, and the app will not capture any new products without you adding them manually. If you have a lot of products like we do (100+ of about 10 designs), then you must select each product individually with a scroll down view. Once you reach the end of the scroll bar it loads more products, which if you ended up searching your products by a tag, the tag disappears and then shows every one of your products instead of it being filtered. This is such a pain in the ass to choose the products you want this app to be applied to we almost don't want to use it, but this seems to be the only one available where you can change the prices based on a variant. Once you get your products selected, we found that if you choose close to 50 products at once to import, a server error stops you from moving forward and then you have to start all over because it deletes your options set. If you were able to choose your products by collection rather than one by one, or the app would automatically import products to the list by tag or collection that would be great, but this is where it falls short. It really is a big burden having to select all of our products 20-30 at a time, keep track of where we left off so we don't get the server error for choosing too many products at once then going back into the list to import another 20-30. Update: After having this app for the free trial, I believe that we will continue to use it because of the customer service. The customer service has helped us integrate the app really well into our theme since it's not a free theme. We had so many integration issues with formatting on the checkout page, prices not being adjusted when customizations were chosen, invoices not showing the customization in our packing slips or on the customer end but only showing the base price and product, the discount code box not being available for the customers on the checkout page. This was all fixed in a timely manner even after being incredibly frustrated with the app, but we need that customization with being able to adjust prices. The customer service is really great and that's the only reason we're increasing our rating to 4 stars. We still have an issue with adding products to your option sets not being somewhat automated, which is why we can't give it 5 stars.

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your thoughtful and detailed review! We're thrilled to hear that our Product Options app has been helpful by providing more variant options and that our customer service team could assist with its integration in your theme. We understand the frustration you've experienced with the product selection process, as your store has a substantial number of items. It’s clear that feature could be more user-friendly, and we appreciate your detailed feedback on improving this area. We've taken note of your suggestion about selecting products by collection or the app automatically importing new products - your insights are crucial for us to enhance our app's functionalities and performance. We're glad that, after working through the initial issues, you've chosen to continue using our app mainly due to our dedicated customer support. We regret couldn't earn a perfect score from you, but rest assured that we are working diligently to refine our service to meet exceptional quality, and your feedback plays a crucial role in this. If you need any further assistance, don't hesitate to reach out! Best regards, The HulkApps Team

1 / 5 Share

Jan. 8, 2020

This product should really be called Limited Products Options. I would definitely explore other app options before choosing this one.

Using app

1 minute

Total reviews

5

Average rating

2.6

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Jan. 1, 2020

Wow, I had an issue with my theme, as the app was not installing correctly and I don;'t know code, so I contacted there team, and MY GOD, there support emailing team is WONDERFUL, replied within few hours even during holidays, and they simply had me give there developers limited access and they fixed it right away. Now I'm working so MUCH BETTER in my business and sales and everything is now increase because of this little thing. I really appreciate the speediness and support from you guys, I'm super grateful that even in the FREE VERSION you can get SO MUCH out of this app.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are so grateful for your kind words; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success.

5 / 5 Share

Dec. 31, 2019

Great app and amazing support. Submitted a request to install this app on my new theme and the Hulk Apps team had it fixed within an hour or my email, with screenshots showing the app was working as intended.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to have you a part of our Hulk family. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 19, 2019

I used this app to help me generate over 200k in revenue from product options within a year and the best part is that it was free! Definitely considering upgrading.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We appreciate your support :) This app is a must-have in all e-commerce stores and we're glad you've been achieving your revenue goals utilizing the features in this app. We encourage you to upgrade our app to unlock some seriously amazing features in this app. We are also going to organize Ajax cart functionality very son for our merchants, and many more things that our app will be able to support next year. We can't wait to share them with you guys! If you need any help in setting up your store after subscribing to our Pro-version, don't hesitate to reach out to us. Our team will be glad to assist you! Cheers!

5 / 5 Share

Dec. 18, 2019

Infinite Product Options is getting better all the time. The Hulk team is super responsive to constructive feedback and aim to make Infinite Product Options the fastest, most flexible Product Options app on the Shopify market. The ability of to import options through a spreadsheet is incredibly powerful. The customer service from Amit and the rest of the team is superb.

Store

Fantoga

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our [name] app! We love the bulk import feature and are glad you've been utilizing it. :-) Thanks so much for the kind words! we're very happy to hear that you were able to get an awesome experience from Amit & team! YYour feedback helps us get better, and we really appreciate it. Please let us know if we can help with anything else!

5 / 5 Share

July 7, 2023

I love this app! I use it since years and I'm super happy with it. Easy to work with. I didn't have any problems since day 1. Today I had a special imagination about the look and handling of the swatches in my shop and hey, Adna did a wonderful job!!! Better than expected! Fast and pefect! Thanks a lot!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're glad our team was responsive and helped you solve your problem in no time! We agree that it's very easy to configure wonderful options to your products. Please reach out if you need any other assistance!

5 / 5 Share

Dec. 11, 2019

We just moved to Shopify, and revamped our entire eCommerce site. Two important features we required were the use of color swatches, and file uploads. Infinite Product Options made these two requirements extremely easy to implement. We had half a dozen enhancements we wanted to see, and they implemented them and turned them around in no time.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love our color swatch and file upload features, and are glad you've been utilizing it. :-) You can always reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

5 / 5 Share

Dec. 9, 2019

We use the app to create a custom product that can be comprised of 5 different flavors with 25 different options. Shopify doesn't allow too many variants per product so we were successfully able to include 125 variants. Support is great and quick at responding to any questions or bugs.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!

4 / 5 Share

July 15, 2025

The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly. July 2025, Iris helped me out in the most efficient and effective manner, great customer service!

Using app

Almost 7 years

Total reviews

5

Average rating

4.6

Developer Reply

We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us. However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement. We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly. Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback. Best, The HulkApps Team

2 / 5 Share

March 1, 2020

Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause. update- app is back. i hope this does not happen again.. Update- app stops working every couple of months, thinking of switching to a new app if this occurs again

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

We are very grateful for your feedback, we will surely add it to our list of improvements. However, we are terribly sorry for the inconvenience this may caused you.

5 / 5 Share

Dec. 7, 2019

Excellent application. You can do almost anything with it on the shop. The support is very efficient and also very reactive. They were even kind enough to make the modifications I needed on my shop themselves. For all this I highly recommend.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 5, 2019

Exactly what I was looking for! On top of this, great (and very responsive) customer service as well! Highly recommend!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Dec. 3, 2019

This app has great functionality and is easy to use. The support is fast and friendly. It's a great app.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.