All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Dec. 14, 2020

This app has helped me add the option for customers to add personalization to my products and without this app it would be messy and not very easy for customers to do. While I had issues initially getting the app to work right within a day the support team had resolved the issue for me and ensured it worked as expected. One key feature I personally love is the ability to add custom CSS to make the buttons and everything match my stores theme perfectly so there's no color or style mismatched that could turn away customers. I highly recommend this app and while my intended use case is super simple it can do so much more!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love giving our merchants the ability to customize style using the CSS feature, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

5 / 5 Share

Dec. 14, 2020

Great app! It’s crazy that it’s free of charge. Amazing customer service and features in the app. Thank you!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. :-)

4 / 5 Share

Dec. 10, 2020

This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.

Using app

7 months

Total reviews

11

Average rating

4.7

Developer Reply

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.

5 / 5 Share

Dec. 4, 2020

We have been using this application for more than 18 months, it is great and it helped us solve the problem of varieties of thousands of colors for our paints. Now customers just write their color choice and in this way we do not use a very extensive and difficult database for customers. In recent days we updated our theme and the application seems not to be working correctly, we contacted hulk technical support and the attention was wonderful and in record time they corrected the problem and also updated the previous version allowing to show the options in the shopping cart and even the customer can modify it in the same shopping cart. 100% recommended.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Dec. 4, 2020

The app has allowed us to integrate full customisation options for our stationery & craft store. We have recently upgraded to Pro for conditional logic and have not been disappointed. Whenever we've needed help they've gone straight into the account and solved within hours, thank you!!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

5 / 5 Share

Dec. 3, 2020

Sehr gute App, genau nach meinen Bedürfnissen! Support ist einfach hervorragend: komplette Installation und Anpassung im Thema! Klare Empfehlung für alle, die flexible Produktoptionen im Shop anbieten wollen.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Dec. 2, 2020

Ein super Service, das Team von Deekshit Nair kümmert sich extrem schnell um jedes Problem und Anliegen und findet die passenden Lösungen! Ich bin hellauf begeistert und kann die pro Version für 9,99$ nur empfehlen! Ich freue mich auf die weitere Zusammenarbeit!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

Dec. 1, 2020

I used this app to make over 100 options for single product (ring sizes), works flawlessly. Support was so awesome and fast that they just solved my problems on their side. 10/10

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists were able to help you out with getting Product Options setup for you! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Dec. 1, 2020

Excellent customer service, problems handled in no time at all. Excellent support from the beginning. They will help with any and all issues. Recommended app for people who want to utilize there product options

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 30, 2020

The app is great, even the free version let you to make advanced customizations. The support team is very helpful and professional. I recommend this app ;)

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 29, 2020

I am a new user of Shopify for my small business and I have a design background but no tech background, so good customer service is especially important when I'm connecting apps to my site since I do not have much coding knowledge. The team at HulkApps has gone above and beyond to help me make adjustments, embed my apps, and has made sure that I am completely satisfied, at no extra charge! I used this app to add options to my products allowing customers to mix and match different flavors of my products into one bundle. I had trouble embedding the app myself because I ended up putting it in the wrong spot, but the team at HulkApps was quick to respond and once I gave them the permission to go into my code, they were able to get my options up and running and they look amazing! HulkApps is my go-to for any apps I want to add to my site because of their fast and efficient communication!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 29, 2020

Amazing app! This app has helped my store so much. From pricing, discount box in cart, and having so many different options to add to my products. My favorite option is to allow customers to upload images! Seriously amazing app and its easy to use!! 100% recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 29, 2020

Amazing app highly recommended. I chose this app because my previous app had reached it limitations. I had a few issues with set up but support team where amazing and very prompt and professional. The team at hulk apps had everything working the way I needed it very quickly.

Using app

9 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave us this amazing review! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 28, 2020

I love this app because Shopify limits the number of options I can use. This solved my problem. Now I don’t have to depend on customers filling out notes for my orders. All the information can give gathers right from the listing. I had trouble setting it up at first but I emailed support and they got back to me quickly and actually set it up for me. Afterwards they sent me specific directions on how to do it myself. Any time I run into an issue I can email them and I hear back within about 15-20 minutes. It’s so great!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Nov. 28, 2020

I needed to add the option for my clothing. Despite some drama with the charges for options not coming through checkout the support team are AMAZING and have fixed for me (even at 1AM!) so now all my options work. If you are having issues with cart charges they can add a code to fix! And the options app itself is simple to use and works just how I need. Thankyou!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

1 / 5 Share

Nov. 27, 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Using app

Over 1 year

Total reviews

2

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Nov. 25, 2020

When I needed Infinite Product Options to also show up in the packing slip template, HulkApps was very quick to answer the trouble ticket and assist with adding the necessary code. They are very delightful to work with.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our product and our awesome support team specialists! Please let us know if we can help with anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 24, 2020

Infinite Product Options is an amazing app that allows one to easily add a variety of custom input fields to a list item. In our instance, we wanted the buyer to be able to add a note with more information (such as a desired color) to a list item. The app is very flexible and easy to use, living up to its name. Once installed, I was able to easily and quickly do what I desired in just a couple of minutes. There is a "Free Forever" plan, which is the one I am currently using. Their support is also speedy and amazing, even when you are on the free plan! I had difficulties installing the app, as I had some conflicting add-ons on the site. I contacted support, and they identified the issue and installed the app for me in less than a day, all for free.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options App!

5 / 5 Share

Nov. 23, 2020

Great service. We had an issue with the configuration but their customer service fix it in a couple of days. Really fantastic app.

Store

Bavalu

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We've got some top-notch customer support here at HulkApps, and we're very happy to hear that you were able to get some assistance from our awesome support team! Cheers!

5 / 5 Share

Nov. 22, 2020

I used this app to help me with my first store. I emailed them to help me with what I had a vision of and they answered quickly and continued helping me make changes. I will definitely continue using them!

Store

oboozi

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.