Hulk Product Options

Nov. 30, 2019

App does what it says it is going to do and very well at that! Easy to implement/use. Saved the day when it came to adding options/variables/conditions, etc. Paid tier is worth it even though the free tier provides so much value. Highly recommend!

Nov. 29, 2019

It's Great App,and it helps me so much.I am a seller focusing on sportswear customization. In order to customize product option, I found a lot of apps, but most of them are not supported or require more money. Fortunately, I found this app"Infinite Product Options", which meets most of my needs, and the most important thing is that it can add product custom prices to the shopping cart. I encountered some trouble during the process of setting up the app, and their staff responded quickly. Very fast, and to solve my problem, thank them again.Eric

Nov. 27, 2019

Fantastic app which absolutely solved my problem and made it so easy to implement. You get so much for a free app, literally I don't feel at all restricted or compromised in what the free options give you. I hope you're making good money elsewhere for all that you have done for this wonderful app. And fantastic support too. Thank you so much Hulk!

Nov. 25, 2019

The customer support team was very quick to address the problem we experienced. Thank you for the superb service!

Nov. 19, 2019

We needed more options/variants for our site. Thanks HulkApps, get out of our head! LOL. It seems every time we go to the app store with a need, there is a HulkApp solution.

Nov. 19, 2019

Our products are very complex and we could not offer every option out of the box with Shopify. This app fixes that problem! Thanks guys.

Nov. 18, 2019

I used this app to add boxes to collect text from customers to be engraved on their purchases. Works really well and the bits I struggled to do were quickly fixed with an email to ask for support. When I asked how I could do something, they did it for me and were very quick to respond too! Love it!

Nov. 11, 2019

This app provided all the options I needed for my site. Very good features and simple to use. The best thing about my experience is their customer support. they are very responsive and ready to support with anything

Nov. 10, 2019

Seeing how the team has been unresponsive for 2 DAYS with my urgent enquiry (problem which has caused customer complaints during 11.11 promo period), I have to write this here to warn anyone who needs to use this and needs discount code usage at checkout. Hulk product option app is creating a line item in draft order when a customer orders with an add-on option that requires TOP-up in money on TOP of original product price. For example in my case, it was name personalisation add-on function by Hulk Product Option app. This causes discount code field to not appear and cannot be applied at checkout page, though at cart page it seems ok. Customers have complained that discount code is not applied , creating frustrations at checkout. If Hulk team remains silent, then there is no choice but this app can’t be used for an ecommerce store that requires discount codes, which is actually a BASIC feature that is needed. We may have to seek alternatives. Initially the experience with them was great when I first on-boarded . They responded quickly and advised how to use to get it setup. Unfortunately in times of problems like this, they have gone silent

Oct. 31, 2019

Worst experience ever. This was a disaster!!!! After their developer changed the code, Shopify options stopped working and our customers couldn't choose the size! It happened our weekends sale and we lost all of the sales opportunities and advertising fee. They responded back like 4 days later and telling me "our firm was closed due to the Diwali Festival and that's the reason why we wasn't able to get back to you on time. " WOW! I ended up hiring another developer to fix this issue due to this stupid free app. I talked to several experts and they all say this app caused the problem but Hulk app never admit it and keep saying it's because of the theme. Awful. This free app is NOT worthy.

Oct. 30, 2019

Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.

Feb. 13, 2022

Best and fast support!!! I used this app for 3 years and the service Team helped me all the time perfectly. Thank you very much

Oct. 27, 2019

Customer support is good until you decide the app doesn't fit your needs and you want it removed then they don't respond to your emails and requests to have it removed. The uninstall option on the app doesn't remove the app and the instructions for how to uninstall brings up a 404 page. Contacting Shopify to see if they can get this app removed from my store!

Oct. 27, 2019

Simple app but so strong. Very simple customized css! Just small issue - appear before submit button and not customize.

Oct. 23, 2019

Great app, I needed help with the installation and got a fast response. I think one aspect could be better and that is the option set product or category lookup. Instead of an exact text search, a search that brings up a list of similar types or partial text search would help. Otherwise great

Oct. 15, 2019

This app is super buggy and SLOOOOOW. It would often not apply the upgraded price on checkout. Meaning customers would select an option that had a significant upgrade price, but wouldn't be charged for it. Even if it did work correctly, nobody should install this if they care about page speed and conversion rate. It would take upwards of 4-5 seconds to load the product options - AFTER the entire page had already loaded. So slow that many customers actually hit ATC before the options loaded and therefore checked out without selecting any options.

Oct. 14, 2019

I was having issues with this app syncing to another one in my store and the support staff worked very diligently to get the issue solved, so happy with this product!

Oct. 11, 2019

I first contacted Hulk about the issues I was having with their app on August 14, 2019 and my issue is still unresolved. I have received nothing but headaches from their customer service team. If I could I would give this app 0 stars. We are currently using a competitor app for our product options and were hoping to switch to Hulk to save on money. That being said, due to many of our products having multiple options and it being an integral part of our website, we were unwilling to completely uninstall the competitor app UNTIL we have tested the Hulk app on our website to MAKE SURE that it will work for us. At HULK's request, we removed the competitor app code from a copy of our live theme so that Hulk can install their code without conflict and we would be able to set up the Hulk options and test it without jeopardizing our live website and impacting our sales. Hulk went back on what they said and requested that we remove the competitor app from our store completely before installing their own code. As I have explained previously, and to the Hulk Customer Service team, this was not feasible for us until we were absolutely, 100% positive that the Hulk app would work for our website. It will take us approximately 15 - 20 hours to set up all the different product options from scratch for each product that requires product options. After posting my first 1 star review (which I have since removed on the basis that they resolve the issues I was having with their app), they agreed to install their Hulk Code on the theme that we removed the competitor app from. From that point it was more headaches. Their options were not displaying on certain products, and for the options that were appearing on products, the conditions were not displaying the options correctly. I told them 7 times, and several different people which Shopify theme I had the Hulk Code installed on and they always come back saying they need to know which theme I have the Hulk Code installed on. Hulk has done nothing but run me around in circles for 2 months now and done nothing to resolve the issues I was having with their app.

Oct. 11, 2019

Chose this app as it looked to fit our store's needs. The settings are easy to understand and navigate. We were having issues with the installation, as the auto-install missed installing a few snippets, and we couldn't see the selections or the new price reflected in the cart/checkout. Contacted support and they were very helpful and responsive. We had the issue resolved in no time! I'd recommend.

Oct. 9, 2019

This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend