Hulk Product Options

Nov. 27, 2020

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Nov. 25, 2020

When I needed Infinite Product Options to also show up in the packing slip template, HulkApps was very quick to answer the trouble ticket and assist with adding the necessary code. They are very delightful to work with.

Nov. 24, 2020

Infinite Product Options is an amazing app that allows one to easily add a variety of custom input fields to a list item. In our instance, we wanted the buyer to be able to add a note with more information (such as a desired color) to a list item. The app is very flexible and easy to use, living up to its name. Once installed, I was able to easily and quickly do what I desired in just a couple of minutes. There is a "Free Forever" plan, which is the one I am currently using. Their support is also speedy and amazing, even when you are on the free plan! I had difficulties installing the app, as I had some conflicting add-ons on the site. I contacted support, and they identified the issue and installed the app for me in less than a day, all for free.

Nov. 23, 2020

Great service. We had an issue with the configuration but their customer service fix it in a couple of days. Really fantastic app.

Nov. 22, 2020

I used this app to help me with my first store. I emailed them to help me with what I had a vision of and they answered quickly and continued helping me make changes. I will definitely continue using them!

Nov. 21, 2020

I am currently using the app to propose customized products and I am super happy with it!! Best app I found on the App Store for personalized products and if you have any issue, the support team is soooo kind, friendly and super reactive. Just thanks to them and do not hesitate to give the app a try, you won’t regret it!

Nov. 20, 2020

When you add a up-charge on customization and customer select a Paypal or other alternative payment method the up-charge fee do not show up. its very dis-appointing. cost my business lost so much money on up-charge customization.

Nov. 20, 2020

Exately what I was looking for! The support is excellent and very fast too. Thus in the overall package a very good app :)

Nov. 20, 2020

This is a great app, simple to use and the support is great. I would recommend using infinite product options.

Nov. 20, 2020

very nice app easy to install and very smooth user interface. helped with the purpose for which it was installed.recommended

Nov. 19, 2020

Great app! It's Very helpful and it Works well. Recommended . Thank you for support team who helped me to install it.

Nov. 19, 2020

Never in my life, I have experienced such a great service. Fast, good and kind. I would recommend this app to everyone.

Nov. 19, 2020

So far so great. The customer service is wonderful. They installed the app for me, helped me understand how it works, and answered all the questions I had right away and kept following up with me until I got what I needed, so thank you for that. It does indeed give infinite options for my product and lets me bundle those options together for whatever I need. It was a bit confusing to use in the beginning but since there is a very helpful and responsive customer service team, it was not an issue at all.

Nov. 19, 2020

Our product and industry relies heavily on customization. And....it is this customization and personalization which is so difficult to implement into shopify. For us, we needed the ability to charge a setup charge and trust me, this was a huge road block for many of the apps. But, with the HulkApp Infinite Product Option, it was not very difficult to implement. I will say that at times, using the app can be confusing as the implementation of more multiple options can be hard to understand and perform. They recently upgraded the app which made the work flow a lot easier but still not totally easy for an idiot like myself! That being said, their support is awesome and very quick. They work really hard to support you. Simply put..... HulkApps Support team ROCKS!!!!!! I look forward to working with HulkApps for a long time.

Nov. 18, 2020

AWFUL CUSTOMER SERVICE I have been emailing support for 4 weeks now to resolve why product options do not show on iOS devices, and still not resolved - no one replies or when they do they say its working when it clearly is not. AVOID THIS PRODUCT

Dec. 17, 2020

Infinite Product Options is straightforward to use once you understand how it works and the customer service has been outstanding. The changes I was making in the app were not reflected on my website, however Sanjay very quickly gave me a hand and sorted it for me. He then assisted in customising other items I needed help with. Easy and great! I requested further help from Abhilasha and service again was great!. His help was invaluable.

Nov. 17, 2020

Great app and AMAZING support <3 I hhighly recommend anyone who needs this functionality to use HULKapps and also check out their other apps as well.

Nov. 17, 2020

Amazing App. And the support team is awesome. I had issues with some code placement in my theme, but their support team solved it in few minutes. Highly recommend this plugin for product options. Best free plugin so far on the app store!!! :)

Dec. 15, 2021

I had to update this review as our experience with this company in the last few days has been terrible. The app had been giving us tons of issues in the previous few days, and every time I reached out for support, they would always tell us that it was fine on their end and that they couldn't find any issues. Even though I had customers telling me about all the bugs with the options, literally as I was talking to the HulkApps customer service. After several days of the same back and forth with their condescending representative, I had to record a screen capture of me using the website for them to finally acknowledge the issue. That was early Friday afternoon. When we came back to the office on Monday, we found several email messages in our inbox. Again with the same condescending tone, demanding us to uninstall about three or four other apps for theirs to work. We knew we didn't want to keep using their services anymore when we read that. We decided to uninstall the app and find another one. Immediately we received an email from HulkApps. It said that "Due to a limitation of Shopify's platform, we are not able to make changes to the theme code after an app is deleted." Well, it's been two days ever since, and we still haven't been able to install the new app because of their code still being there. The developers of the new app we want to install told us that they can't remove the code because they're not familiar with it. They also mentioned that HulkApps should have done it themselves per Shopify's guidelines. We reached out to Shopify, and their representative said this "That's a bit odd - normally we request the third-party apps to remove their own coding." So, here we are, stuck with no options app, and now we need to find a Shopify expert that can fix this mess for us. Stay away from this company. You'll regret using their apps in the long term.

Nov. 12, 2020

Brilliant app, I would highly recommend if you need to add alot of variants to your products and alot of different options to choose from. Excellent and prompt customer service too, I always get an email back within a few hours