Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,125
chart
#398
All reviews
Review RSS Feed
Oct. 8, 2019
Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.
Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-) Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is! Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!
Oct. 3, 2019
I needed this app as I am now selling products that have more than 3 variants. Easy to set up and use. Good tech support.
Thanks so much for your kind review- we're really glad to hear you're happy with the convenience of using our app! Please let us know if you need anything else; we'd be glad to assist again.
Sept. 20, 2019
Great app, and great great support ! It helped me to setup some products on my website https://www.boutique-namaste.com
Thank you for your kind review.
Sept. 17, 2019
Fast and reliable support! I had some problems with setting up the app so an App expert did it for me instead within some hours.
Thank you for reviewing us. We’re always happy to help you grow your business.
Sept. 17, 2019
Love this app! Gives us the additional variations we needed for products! HulkApps is awesome, not sure what we would do without them.
Thank you for your warm review! We're thrilled to hear that our Hulk Product Options app is meeting your needs and providing the product variations that you require. Your feedback is a great motivator for our team to continue delivering quality service. We're here to assist you anytime. Thanks again for choosing HulkApps! Best, The HulkApps Team
Sept. 16, 2019
Great service and commitment to making their customers happy. Did work "above and beyond". Great app.
Thank you so much for placing your trust in us. We are delighted to hear that you had a great customer service experience.
Nov. 7, 2019
0 Stars wasnt an option so this gets 1. The app will display the correct up charges for my options but it will not charge them in the cart. This app has cost me a ton of time and money. I tried communicating this with the developers but I was just told that I needed to remove certain characters from my options. Some how / and ? are not compatible with this app, or so I was told. I removed all special characters and still have the same issue. This is a HUGE waste of time and money!
Thank you for sharing your experience. Please accept our sincerest apologies. In hopes of amending errors, we have asked our manager to reach out to you!
Sept. 12, 2019
I used the free version to test it...what a mistake....didn't worked well they told me is your theme setup, the app doesn't work with dynamic checkout buttons, I asked to fixed and they did...the checkout doesn’t work anymore and is impossible for my clients to buy....thank you very much...great service Update! I asked for informations to unistall the app because in their website link is broken...no answer att all BE AWARE!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We asked our manager to reach out to you in regards to this review!
Sept. 10, 2019
I use this app so I can easily exceed Shopify's arbitrary 100 variants limit. The app is highly configurable and works perfectly. I reached out to their support and they were quick to help me and even did some custom coding - incredible support! This app also also allows you to capture inputs on products - very useful for customizations. All in all, I highly recommend.
Thank you for your incredible support. We hope you enjoy using our app and if you do, please check out other free apps by our team. Much love!
Sept. 6, 2019
All your products have been installed and tested, and no free version will work. I don't know if the charged version will work, but it is impossible to choose your products.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 27, 2019
The app does provide "Infinite Options"! Pleased with the final result. Took some help from the developer Hulk/apps to get it to work in my scenario. But Hulk/apps was very patient and made it work for me. Great service for a free app!
We are always ready to customize our app to suit the store's needs. Thank you for your patience! Our customer support team is thrilled to hear that you are happy with their service. :)
Aug. 23, 2019
The app loads a little slowly onto the site. They said its intentional. But it isnt ideal. Either way, it works very well. and Ive had very good customer support experiences with them. Very communicative and attentive helping me with things, they honesty didnt need to help me with.
On behalf of our entire team, we would like to thank you for your honest feedback, Thank you for showing your support and we will definitely work our way around the Options table loading concerns. Thank you!
Aug. 13, 2019
The app is easy to use and even the free version has a lot of great options! Support tickets submitted are addressed and resolved quickly.
Thank you for your kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved quickly, and I'm glad to hear that our support team was able to accomplish that for you. Don't hesitate to reach out if you have any more questions, comments, or concerns. Thank you
Aug. 2, 2019
I had two products that I applied conditional options to in an almost identical way, each with custom pricing for the different choices. One of them worked great. For the other, the custom pricing didn't work for one of the options which allowed several orders to get placed for much less than the item would have cost. I contacted their support team who gave somewhat generic responses and then told me that the issue had been fixed. When I went to test it, the behavior was the same. I discovered that the ordering of the options was somehow affecting which option set pricing worked. I opened another support ticket and never heard back. I had really high hopes for this app but it seems to have bugs and the support felt really lacking, especially considering that I was in the free trial period during my interaction and felt quite unsupported while setting everything up. I'm temporarily removing the product the options aren't working on, have paid for a month's use of the app and am moving to a different solution as soon as I can.
Hi there! Thank you for taking the time to write us your valuable feedback. We are sorry our app did not meet your requirements then and hope that maybe in the future you will give us another chance.
Aug. 14, 2019
Love this app! I use it to add options and different pricing to my items. The set up was easy and customer service always responds quick. Edited to add - it seem great at first. Now its glitching and I have multiple orders where the options aren't showing price differences. This is a major headache to have to email the customer afterwards and ask for more money. I have emailed customer support 3 times over this with no reply or help.
Thank you for using one of our apps in your store. Have a great day ahead :)
July 28, 2019
4.75 Star Overall. The functionalities are fantastic, exactly what I've been looking for. The support turnaround is very fast and very satisfied with the service received, especially on a free plan. I've installed and have been using the app for about half a year so far and loved it. I'm on the Basic Plan (Free) and initially had a few more options available to me which are now moved over to the Pro Plan (paid), such as conditional logic. Existing established logic is still in place but I'm no longer permitted to add/edit conditional logic. A bit disappointing on this shift without advanced notice but I understand that money has to be made somewhere. The only catch is, every few weeks or so the app kinda stops working all of a sudden and causes havoc on my end. For example, the customer selects a custom option, but the additional price is not added to the total balance in the shopping cart. Other times the description of the custom option does not display. And other times, both the description & additional price reflects properly in the shopping cart, but the customer does not get billed properly on the checkout page. I'd have to manually verify each order carefully, daily, to ensure customers are billed for the selected custom options. Plus, I'd have to manually write an email to apologize to the customer for the undercharge, and separately send them an invoice to pay for the difference. Very time consuming and unprofessional... Time and again, I would report the same repeating issue and support would resolve the issue within a day or two. I'm glad it can be fixed. I'd just prefer if the features can be more dependable, consistent and reliable. But since it's free, I really cannot complain, especially when this app gives me a lot more functionality than comparable apps at a free price. For that, I thank HulkApps.com for your generously free app.
Thank you for your insightful feedback and the 4-star rating. We're pleased to hear that you find the functionalities exactly what you've been searching for and are satisfied with our speedy support response. We note your concern regarding the shift of some options from the Free Plan to the Pro Plan. We apologize if this change was made without prior notice and understand your frustration. However, we appreciate your comprehension that this was necessary for maintaining the quality and sustainability of our services. Additionally, we sincerely apologize for the intermittent problems you've been experiencing with the app and the inconvenience it has caused you. It is crucial to us that our app is reliable for you and does not interrupt your workflows. We understand how vital it is for our features to be consistent and dependable, and we're continually working towards this goal. As of your mention about glitches and their impacts on your store, we'll ensure that our support team closely monitors your account to prevent such occurrences in the future. Your detailed feedback plays an integral part in helping us spot and mend these issues efficiently. Once again, thank you for your patience and for appreciating the functionality and free availability of our app. The Hulkapps team is grateful for your understanding! Best, HulkApps Team
July 25, 2019
Where do I start? Such an amazing team. Any and every time assistance is requested it’s received quickly. In love with the application. One application my business relies.
Thank you for your kind words. We're delighted to have you onboard!
June 27, 2019
When my app stopped working, it was great to see that the Hulk team was excellent and prompt in their service as well as response time.
Thank you for your review and kind words. We are here to help so don't hesitate to reach out anytime. Thank you so much.
June 17, 2019
This app has really helped our business to deliver all the variants/options we wanted. Customer support has been absolutely SUPERB. The team is very responsive, proactive and FAST! 100% recommendable. Thanks to the team for their support for set-up and for customizing what we needed to make the store as we wanted. GREAT APP for business!
Indeed. Product Options app is a must-have for any e-commerce business to let customers personalize their orders and merchants can charge extra price for fulfilling the custom needs of their customers. With this app, we have kept a bunch of free features that most stores can take advantage of, and some special features that stores who need extra can try out. We hope you enjoy all the cool features in our app, both free and now paid, Thank you for your love and support!
June 11, 2019
Awesome app. The developers respond quick with great solutions. Would recommend Hulk Apps to anyone.
Thanks for being part of our community. As we grow, we want to keep nurturing our merchants by providing the best app solutions and helping you along the way.