Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,125
chart
#398
All reviews
Review RSS Feed
Nov. 24, 2019
My store have many products and each product have multiple options, with Infinite Product Options from HulkApps, it really help me a lot on my store setup, save time and money :) And the support is fast and very helpful, they really listen to customer and always improve the feature! Updated Review: I downgrade it from 5 star to 3 star because the product options can't display correctly for people in Russia and China. Support unable to fix it and I lost many sales due to this problem.
Thank you! We're glad our app could help you to save money and earn more! Please, do let us know what we need to do to improve our rating.
July 28, 2021
I have been using this app for a while now, it continues to improve and be very functional for my online store. My customers LOVE all the options we are allowed to give them. I recently had a few bugs with another HULK app and customer services fixed those right up and quickly too!!
Hi there, thank you so much for the positive review! Happy to hear you found our app to be cost-effective for our Pro features. It's always nice being able to sync new products automatically and we totally understand that. Just wanted to let you know that we are going to make this process automated soon! If you need anything don't hesitate to jump back onto chat or email us. :)
June 6, 2019
Amazing application. Did everything I needed and more. Every entity relationship was planned to perfectly match the average developers use case on the shopify platform. I wish more shopify applications were as well though through as this.
Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.
June 6, 2019
This app gives you more flexibility than using the standard variants. I had a few issues at first getting the options to work correctly but their tech support didn't give up on me. They worked on the problems until the issues were resolved. I wish all companies had as good of tech support as they do.
We’re glad that you are enjoying using our Product Options app and support service. If you ever need us, don’t hesitate to contact our team.
June 3, 2019
I tried out this app and the features were great but it caused two issues on our website. First, right after the app became active, it caused our photos not to be visible once you clicked on a item. Once that was fixed, customers couldn't add any items to their cart. They did look into this right away but it did not fix the issue. Now I have to wait for them to go back to our original code or go to an older version. I am bummed it is not going to work but it is just not worth losing sales.
Hi there, We apologize for any issues you are facing. Our support team has reached out to help you get these issues resolved. Sometimes, apps and code conflict, and some of these issues can happen. That's one of the reasons why we ask clients to test in a non-live theme before making this life. We also offer Free Installation Support to all of our merchants. We'd appreciate it if you'd answer the follow-up from our manager so we can get this resolved for you.
Aug. 29, 2020
Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.
We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker. Our team is planning on taking the Product Options app to the next level. Stay tuned!
May 7, 2022
Great product and great customer service. I needed help with adding the discount code option and they were very quick to reply back and update our theme.
Thank you for sharing your thoughts. We are pleased to help you out. All the best for your store!
May 13, 2019
This app did exactly what I needed it to do. I ran into a few small issues with my theme and the developer was very quick to help me get those issues resolved. I use this app to offer custom embroidery options for certain items on my website. Initially I tried to use Shopify's variant system for this but I quickly passed the 100 variant limit. This app is well worth the monthly fee. I absolutely love the conditional statements - i.e, if a user selects one answer then it will prompt for additional information depending on that answer. Everything is well explained in the manual and was very easy to set up.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
May 11, 2019
Excellent app. Team of hulkcode are really awsum, fast communicate and solve issue according to our theme within a day. Highly recommended.
Thanks for the kind words. We really appreciate it.
April 28, 2019
Fantastic customer service! They were very helpful getting this set up for me. This app works perfectly for corsage customizations and local delivery details and options!
Thank you for taking the time to leave us feedback. Our team is thrilled to read it!
April 26, 2019
Great App, and provide the perfect custom service, I will recommend it to my friends. Thank you so much!!!
We really appreciate your kind words and thank you for recommending us to your friends!
April 8, 2019
I used this app to help us to upload image swatches for our sunglasses. Integration was good but the support is lame. Their app was interfering with another app I need for my store and instead of offering to help they simply said "sorry our app doesn't work with other option apps." I pay them monthly and this is the help they gave me. Pretty sad if you ask me for an issue that could be easily fixed with a little help. I really wanted to use this app, but I think i'll have to switch to another option app since I can't launch my store now.
Hi there, I went through the ticket you discussed with our support team member Ivan with. Unfortunately Ivan is right. We are not compatible with an app that does exactly the same. :) It's not possible because that app, along with ours, would be making conflicting changes. We tried as always but this is not doable. We would appreciate if you can update this review as it's factually not accurate. We appreciate your support and we hope you'll understand the situation. Some things just don't gel :) Thank you.
March 1, 2024
I have been using Hulk Product Options for about 2 years now and have been extremely happy with it! They also provide amazing customer service! Would absolutely recommend!
Our team is thrilled to hear your feedback. Let us know if we can do anything at all to help you with your store.
April 4, 2019
I used this app to customize my products and facilitate clients being able to upload text, upload multiple files and provide special instructions before fulfillment. I was able to install the app without issue and began using it right away. The interface was intuitive however I did need to read a few help pages as there were more options than I had anticipated. A note on customer service: The support team was epic! I described my issue and received a response right away. The issue was resolved by a developer/tech in less than 24 hours. I have one minor issue that needs attention but I'm confident they will resolve that too given my experience thus far. Good Job Hulk Team!
Aw! thank you so much for the awesome review you left us. We're so glad that we could match up to your expectations. Hoping to have you try other apps by HulkApps as well. Let us know if you need anything and we will get it for you in no time. Thank you once again.
March 26, 2019
This great app has helped me offer options I could not have done on the past. Easy to Use even for me :-) customer support is fantastic and quick. Top app I'm going to see how it goes as we are using the free option but looks line we will upgrade to the fully paid version soon . Must have app to have
Thank you for giving us the opportunity to serve you. If you need any help with your store, feel free to let us know. Our team will be happy to assist you.
March 15, 2019
Very nice App. Its very simple to configurated. The option menú its so cool. Its intuitive and i love also the design
Thank you very much for the praise! It means a lot to each of us when someone takes the time to recognize the work we do. We are delighted to have you on-board. Let us know if you need any help.
March 12, 2019
AVOID THIS APP! I installed this app but was having problems getting it to work. I reached out to support who promptly got it to work. However, it interfered with another app which was critical to my business and as a result messed up a bunch of orders. I desperately tried to reach support for help. They sent one useless email to me and then ghosted me. Despite many messages, I could not get a response from support. Terrible service, terrible app. Avoid at all cost.
Hi there, We apologize for the issues you were facing. Code Conflicts can occur with apps and unfortunately, there’s not much we can do as other apps will require reworking as well. Our goal is to provide a solution to a big problem like Product Options in a way that is least intrusive to customers. With over 1000+ apps in the marketplace, some apps do become incompatible and we try our best to make all apps be compatible with ours. Our Support is currently free and we have tens of thousands of users that require assistance in some ways. That does impact our SLA policy at times but we manage and answer every single support request. We will continue to work with other app developers like Local Delivery to see if we can avoid any code conflicts and collaborate further to provide a great experience, as we already do to our tens of thousands of Product Options customers. We've also asked our manager to get in touch with you regarding this review.
Feb. 22, 2019
I love this app, and the support is wonderful. I used their expert install and even had them make a few customizations. They have a quick response time and the app is the best in terms of cost and capability compared to the other Custom and Infinite Product Options apps available.
We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!
Feb. 19, 2019
I hired an expert to install this app for our store. We needed a drop down box on our product page. I like it for the most part, however, some customizations I need are not possible due to the way the app is programmed. I must say that support is very attentive and they do their best to help with all questions. I do recommend having an expert install the app for you if you are not confident in dong so yourself. It is a little confusing.
Thanks for the nice review. Our product roadmap is exciting and we'll keep you posted on new features and improvements. All the best.
Feb. 18, 2019
Very helpful support installing this on our website, also helping it match our theme and branding. Very pleased & love the swatch function!
Thank you :) so glad you liked our swatch feature. Hope you also like our recent update on swatches, where we let you choose between one color, two colors or an image.