Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,879
chart
#1,051
All reviews
Rating Breakdown
Review RSS Feed
Feb. 10, 2020
I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
Feb. 10, 2020
Support helped me get up and running quickly and the app does exactly what I need. I'm so happy I found this app!
Hi there! Thanks so much for taking the time to leave us a review. We are happy that we could help you in every way possible! We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 5, 2020
Anytime that I have a consult, fix something or I need to change the look of the app on my website, they work fast and excellent to have the results that I need and always keep me up to date!
The app looks great on your store! thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Feb. 7, 2020
I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you
Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)
Feb. 7, 2020
Awesome app. Also great service! Had some questions and the service desk worker helped me out immediately. Would recommend using this product.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
Feb. 7, 2020
They are great!! Very helpful and explaining every doubt. And of course solving the request. Thanks a Lot!!
Hey there, thanks so much for the review; we're so happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Feb. 6, 2020
This app has really helped me to customize our product and cart pages. I am new to web design and the support team has been SO helpful and patient! I highly recommend this app!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're willing to recommend our app to other merchants! We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our specialists! Please let us know if we can help with anything else!
Feb. 5, 2020
I switched to this after being wowed by Bold's product options, only to find Bold's Product Options to be glitchy and hard to get it to actually show up on the products. I saw this and gave it a shot. I love it. No serious issues and very easy to get implemented. It took a while to get all my products updated to this app but I save myself the headache of other software plus it is way less per month. Only thing is that I wish there would be a bundle option for all of the HulkApps. But I say... if your thinking about it.. DOWNLOAD THIS APP
Hey there, thanks so much for the review; we're so happy to hear you're loving our app after trying other apps in the market. We want to keep our apps accessible by many merchants who are just starting their venture. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Feb. 5, 2020
Great app. Great experiance with the support team, they are really reactive and helpful. I recommend this app.
Thank you so much! Really appreciate it :) We strive to provide merchants with exceptional quality apps and support in the entire Shopify ecosystem! And your review reaffirms the hard work we put in every day. So thank you once again! We look forward to seeing you again!
Feb. 4, 2020
Super helpful. I suspend my shopify store for a month, when I go back there are some option sitting issue. When I contact their customer service, they help me within 3 hours. Super fast! 100% solve my issue. Love it!
Hi there! Welcome back to the eCommerce space on Shopify, and to Hulk apps! We're glad our specialists were able to help you out with getting Product Options App re-installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you need any assistance in Shopify!
Feb. 4, 2020
I used this app to add customizing options to my jewelry. Hulk's customer support has been amazing!
Hi there! The app looks amazing on your store! We are so grateful for your kind words! We can't wait to see your sales grow after using our Product Options App. :) Have a great day ahead!
Feb. 3, 2020
Amazing service, even if you are just a free member. Would highly suggest this service, if you are looking for a simple way to add options to your products!
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! Thank you so much, we really appreciate your review of our product and service. Best of luck with your business! We look forward to seeing your continued success.
Feb. 2, 2020
Really good app! And great customer service too. The options display nicely on the website too and you can also customise the look.
Hey there, thanks so much for the review; we're so happy to hear you're loving the simple features in our app! We're glad you could customize the table to match your theme. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Jan. 31, 2020
I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.
Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly. We are happy that you enjoyed our services! Best of luck with your business!
Jan. 31, 2020
Great app. And really good customer service. Had issues getting the app up at first but help was quick, concise, and efficent and getting my issue resolved.
Hey there, thanks so much for the review; we really appreciate the review, and are so glad to hear you're loving our prompt customer support. Please let us know if we can help with anything else!
Jan. 31, 2020
This app is a great solution for add-ons for products. It has clear logic and a lot of custom design functionality. The support team was INCREDIBLE. I'm not sure why I'm seeing reviews that say otherwise, because they not only responded quickly, but went into the account and made changes/custom additions for me within 24 hours of each request. No follow up needed, they were in constant contact with me. Use this app if you need add-ons for your products in the form of radio buttons, dropdowns, swatches, checkboxes, and more. Really easy to use and at $7.99 for the Pro plan, you're getting the best functionality with the best support compared to all other apps (seriously!).
Thank you so much for this wonderful review! We're delighted to know you found our Hulk Product Options app beneficial for your products. It's great to know you appreciated the customizable design functionality, as we believe these details can make a significant difference to your store and your customers' shopping experiences. We also appreciate your kind words about our support team. They strive to provide the best customer service and are always ready to go the extra mile to help our clients. It's heartening to hear that you experienced this firsthand! With your feedback, we’re inspired to continue improving and providing a service that's worth every cent on the Pro plan. Thanks again for choosing us and for recommending us. It means the world to us. Best regards, The HulkApps team.
Jan. 31, 2020
This app was recommended to me by my website developer. It looked to have everything needed for what I wanted to do with product options. However, their support is awful. Worst support from an app that I have ever experienced. I attempted to contact them on more than one occasion to ask to figure out why my export file comes as a link to a browser instead of an Excel file. They have failed to respond or provide any solution. Now that we were prepared to update all of the products uniformly, which we started a month ago, I will now have to start over and look for another app that will provide me the solutions I am looking for. I am very disappointed and would not recommend this app to anyone.
Apologies for the inconvenience that happened to you. We export files in the .xlsx extension and the default file open software is set to the Web Outlook (browser) instead of the Excel software on your computer. It has nothing to do with our app. Customer satisfaction is our top priority so please give us a chance to prove and make you happy. Thank you! In addition to this explanation we've asked our manager to contact you in hopes of amending the issue you were having.
Jan. 31, 2020
Just what we needed! After a couple of issues with our theme, they were more than helpful to inspect our issue and fix it quickly! Probably the fastest development/support team we've ever worked with.
The app looks great on your store! We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Jan. 30, 2020
very efficient and always on time to help and very professional too, had a few hiccup with the discount code, sent them a message & issue was done before i could even followup with them
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Jan. 29, 2020
App is very useful for adding custom options. We sell spirit wear so giving people the ability to customize and items with names and numbers is great. This app makes it very easy to offer many options and charge for them.
Hi there! The app looks great on your store! Thanks so much for the review. We look forward to seeing your continued success. :)