Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,894
chart
#883
All reviews
Rating Breakdown
Review RSS Feed
Feb. 19, 2020
So far, very appreciative of the support this app and their team provide. They provided via email with the option to chat as well as a helpful video explaining exactly how to go about adding multiple variances to my product pages. Their follow up and eagerness to help while actually having an app that works had been very refreshing.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Feb. 19, 2020
This app does get the job done and is a great value for the price point. The team at Hulk has great customer support. I have very specific features that I need on my product page and Hulk was always willing to help me and go in and fix things. This product options app works well. The biggest reason I chose this product options app over others is because it integrated with their Volume & Tiered Discounts app. I think that the app is easy enough to use but does require more steps to set up the options than other apps I tested. But for the price point this app does provide great value. I like working with Hulk.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering simple, affordable apps with easy integrations with discounts on bulk purchases. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
April 19, 2023
I received GREAT support, regarding option sets. Tarik, especially went beyond my expectations. Again great support! Tarik understood very well my questions and answered everything with a very professional and provided clear instructions on how to fix the issues.
Thank you for letting us know about this. Your feedback helps us get better. You may reach out to our team for any assistance in setting up your products with options, we're always willing to help our merchants! Nevertheless, I've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.
Feb. 18, 2020
I love the app and the great communication & customer service provided by Hulk. I wanted my prospective customers to have the option to be able to add a name for a number of customize products I am offering. Unfortunately, I had a little trouble getting it setup, but the Hulk team quickly came to my assistance.
Thank you so much for taking the time to leave us this amazing review. Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.
Feb. 18, 2020
We use the (free version of this) app to add a plethora of options to our customizable products, and it does a great job at it. We had some issues with the dropdownlists not initializing properly, but one of the developers was quick with helping us out and fix it. Really enjoying the app, we will likely scale up to the paid version soon!
Hi there! Welcome to Hulk apps! We're glad our experts were able to help you out with getting the Product Options App Dropdown features initialized properly. :-) Please don't hesitate to reach out if you need any assistance ever! Best of luck with your business! We look forward to seeing your continued success.
Feb. 17, 2020
This did exactly what I needed! We wanted customers to be able to add a name for us to customize on a shirt, and this app was perfect. I tried installing it myself and had a bit of trouble. I messaged customer support before going to bed, and it was fixed before I woke up this morning. Now the product is live and we're good to go! Definitely give this app a try!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App for our users. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're so happy that our experts could set up your options for you while you were away and we hope you can try more products we offer and make your store even more amazing! Good luck with your store!
Feb. 14, 2020
Great App! We use this app to bundle products with multiple variables. It makes it very easy with a nice look. The customer service is great too in helping to get set up and/or other issues. Would recommend.
Hi there. Thank you for recommending us. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can help with anything else!
Feb. 13, 2020
This app is great at creating product options. Easy to use and the support is fast to respond to my inquiry. I would recommend this app for anyone looking to add product options to their product page. Thumbs up!
The app looks great on your store! Thanks so much for the review, We love the simplicity of our products and we are glad you're a fan of it too! You can always reach out to our support team - if you ever need any help with any of our apps or other products! Best of luck with your business!
Feb. 13, 2020
Definitivly on of the best support for all the App I use on my website, they anwser so quickly and nicely, I highly recommand this app for all the features they provides AND how the team behind can help you. Certainement l'une des meilleurs équipe support de toutes les applications que j'utilise sur mon site Web, ils répondent très rapidement et sont super efficaces. Je recommande fortement cette application pour toutes les fonctionnalités qu'elle fournit ET la super équipe derrière qui vous accompagnera.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Feb. 12, 2020
The app is really simple to instal and setup and the support team is fast and helpful. I've tried changing some settings to work on my existing products but with no luck, I granted them access to the store and they've fixed it in a matter of hours. Highly recommend
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad our experts were able to help you out!
Feb. 12, 2020
I'm using pro version. I found an issue with custom option setting and reported it to the support team. It was resolved in an hour or so after my request. I was very impressed with the fast and responsive service. Thanks!
Thanks so much for the kind words! We're glad to hear that you were able to get a prompt resolution from our awesome support team! We look forward to seeing your continued success.
Feb. 11, 2020
I m using this app for 3 stores, it make my stores really useful. And, the customer support is so great. they helped to install app.
Thanks so much for the kind words! We are so glad that you are using our apps in multiple stores. We can't wait to share what we have in store for you! There are some really amazing bundle offers we are coming up with shortly.
Feb. 11, 2020
Thank you so much for all your help. Hulk were able to go above and beyond for the needs of my website and alter the coding to my specific requirements. More than happy with the results. Would definitely recommend.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Feb. 11, 2020
I am a 100% newbie, have never even seen "codes" before, let alone know how to edit them or know what they are used for, but THESE PEOPLE!! Are amazing, they helped me at my every request. They did my coding for me, AND MORE! I am so pleased with the service from HulkApps!!! (Once I figured out what I was doing) The app is fairly easy to navigate and set up, even for a newbie ;) Thank you Hulk Team for making this so smooth for me!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Feb. 11, 2020
Product customizations are a key part of our business. Unfortunately, since Shopify only allows a maximum of 100 variants (really?!) we had to search for an app to help us out. This app has helped us to offer exactly what we want for our customers and has allowed our customers to be creative with their choices when they order. Now, we have had a few issues. You cannot use the Buy it Now buttons with this app because it won't charge the customer for price upcharges and you also cannot use the cart drawer you must use the cart page. Also, if your customers also use the seller notes then you need to disable the paypal and google checkout options from the cart page otherwise those notes may not get sent through. However, none of these things were mentioned during install or setup so we learned the hard way. I will say that the support team is quick to respond however it did take 3 separate times to fully resolve the issue so that was disappointing. I have recommended to them that they make a list of requirements or settings to enable/disable for this to work properly from the get go.
Thank you for bringing this to our attention. We’re sorry you learned about a few limitations in our current version of the Product Options App after you had it installed. We apologize that our app did not satisfy your expectations. No worries though! These improvements have been flagged to our Product Team for a prompt and accurate resolution. Well ensure that this doesn't happen again and we don't get uninstalls due to these issues. Thank you for your kind review! Let me know if you need help with anything else.
Feb. 10, 2020
I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
Feb. 10, 2020
Support helped me get up and running quickly and the app does exactly what I need. I'm so happy I found this app!
Hi there! Thanks so much for taking the time to leave us a review. We are happy that we could help you in every way possible! We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 5, 2020
Anytime that I have a consult, fix something or I need to change the look of the app on my website, they work fast and excellent to have the results that I need and always keep me up to date!
The app looks great on your store! thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Feb. 7, 2020
I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you
Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)
Feb. 7, 2020
Awesome app. Also great service! Had some questions and the service desk worker helped me out immediately. Would recommend using this product.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!