Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,879
chart
#1,040
All reviews
Rating Breakdown
Review RSS Feed
Oct. 30, 2019
I found this app perfect for what I needed - having boxes on product pages for customers to leave personalisation information. It didn't take me long to work out how to add different options to different products. It makes my shop look a lot more professional.
Thank you again for the review! We appreciate it, and are glad our app has proved to be the right solution for your store. Cheers!
Feb. 13, 2022
Best and fast support!!! I used this app for 3 years and the service Team helped me all the time perfectly. Thank you very much
Thank you so much for your support. We are thrilled that you loved your experience; we look forward to helping you again!
Oct. 28, 2019
The support was a big help with integrating this app into our store! We were having a few issues and they went out of their way to help! Thank you!!!
Thanks so much for your kind words! We're so glad to hear that you're enjoying the Product Options app we offer, and our world class customer support that comes along with it. :-)
Oct. 27, 2019
Customer support is good until you decide the app doesn't fit your needs and you want it removed then they don't respond to your emails and requests to have it removed. The uninstall option on the app doesn't remove the app and the instructions for how to uninstall brings up a 404 page. Contacting Shopify to see if they can get this app removed from my store!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to reach out to you in hopes of amending any issues that were caused.
Oct. 27, 2019
Simple app but so strong. Very simple customized css! Just small issue - appear before submit button and not customize.
Hi there! We're sorry to hear that you ran into some issues with the table appearance at the product page. Please let us know if we can assist you in this regard. Our team will be more than happy to help!
Oct. 26, 2019
Very good support. Quick. Their support made me upgrade to paid version You can rely on their support!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please don't hesitate to reach out again in the future if you need any other assistance; we'd love to help again.
Oct. 25, 2019
I sell customized golf clubs and needed an app to help customers completely customize their clubs when ordering. This app allows me to offer unlimited options! A shout out and special "Thank You!" to Priyanka for helping complete my set-up.
Hello there; we're glad to hear that the app is meeting your business' needs, and it's great to hear that you're using Product Options app to create unlimited options! We're very glad to hear that Priyanka was able to get the options quickly setup for you! Please let us know if we can assist with anything else!
Oct. 24, 2019
Great app features. I received a lot of support with the installation and they responded to all my questions . The free plan allows to create swatches. However you can only assign them to the product variants with the pro version.
Thank you so much for sharing your feedback with us. We're happy to see you happy!
Oct. 23, 2019
Great app, I needed help with the installation and got a fast response. I think one aspect could be better and that is the option set product or category lookup. Instead of an exact text search, a search that brings up a list of similar types or partial text search would help. Otherwise great
Thanks so much for the kind words; and more importantly, thank you for letting us know your feedback. We will work harder to build better apps Your suggestion has been sent for consideration in this month's townhall meet-up. We will definitely make improvements to the app to make it more convienient for our merchants. Stay tuned! We love hearing that we're doing a good job with our support; thanks so much for taking the time to leave us a review, and please let us know if we can assist with any thing in the future!
Oct. 21, 2019
This app is super awesome and the team is fantastic! I faced issues installing and their team was very responsive. Resolved the issue for me quickly. Now the app is well installed in my website and it serves its function really well. I love this. Thank you!
So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-) Please let us know if we can help with anything else!
Oct. 21, 2019
I downloaded this App to help with personalization of products- photo and text. Being a newbie to Shopify, I needed help figuring out how to have it in my store. I contacted the support team and they made it possible for me. No hassle. Great customer service.
So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-) Please let us know if we can help with anything else!
Oct. 20, 2019
The app allows me to have a mixture of check boxes as well as text boxes which is helpful. they were super supportive to help me fix how the box was sitting on the page as well within a short time frame. great app!
Thanks so much for the review! We're so glad to hear that you're enjoying the Product Options app for adding multiple checkboxes, and text box for creating your options. We're glad he was able to assist you. :-)
Oct. 18, 2019
Fast service! Easy to use! Support Team so helpful!!! Recommended to everyone! This is the only app for unlimited options!
Thanks so much for the kind words; we're so glad to hear you're enjoying our Unlimited Customization Options app so much. We love hearing that we're doing a good job with our support; thanks so much...
Oct. 16, 2019
Thank you so much for looking out for us to fulfill your needs; we're really glad to hear that we impressed you so much, that you left us such a sweet review. :-)
We're so thrilled to hear you've had such a good experience with us! Your kind words truly warm our hearts and it is reviews like yours that keep us motivated to strive for more. Rest assured that we will continue to do our best to exceed expectations and help you fulfill your needs. We're very grateful for customers like you and hope you stick with us for years to come. Thanks again for taking the time to leave a review! Best, The HulkApps Team
Oct. 15, 2019
When I need an app, first thing I do is to see if HulkApps has one available. They offer the best bang for your bucks hands down. Even the free plan has everything you need and their customer service is superb. I would give them a 10 stars if I could!
Thank you so much for looking out for us to fulfill your needs; we're really glad to hear that we impressed you so much, that you left us such a sweet review. :-)
Oct. 15, 2019
This app is super buggy and SLOOOOOW. It would often not apply the upgraded price on checkout. Meaning customers would select an option that had a significant upgrade price, but wouldn't be charged for it. Even if it did work correctly, nobody should install this if they care about page speed and conversion rate. It would take upwards of 4-5 seconds to load the product options - AFTER the entire page had already loaded. So slow that many customers actually hit ATC before the options loaded and therefore checked out without selecting any options.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to contact you in hopes of amending any issues that were caused.
Oct. 15, 2019
I have used the Hulk product options app on several estores. Whenever I had a problem the support team has been very helpful in quickly resolving any issues or questions that I had. They have been great to work with.
Hi there, we're excited that merchants liek you are a part of our Hulk family. Looking forward to assist you agan in your other stores as well. Thank you so much for writing such an amazing note for us. :)
Oct. 14, 2019
I was having issues with this app syncing to another one in my store and the support staff worked very diligently to get the issue solved, so happy with this product!
Thank you very much for the review! We're glad you like our app. :-) We''re always willing to fix issues from our end so please let us know if you need any other assistance! Best of luck with your store.
Oct. 12, 2019
This app works so well. The free version gives you so many options and it's not just a free trial. I don't understand why all the apps are not buy it and then you own it. Like you find with personal apps. But pay monthly. I guess businesses are supposed to be able to afford more. So they get to pay monthly. Which I understand is good for the developers. But if you are a small business just starting off, it can be daunting. All the charges nickel and dime you to death. What I love about this app is that it works well. It gives you so many options in the free version. But more than that is the support! They are so happy to help you even if you aren't a paid user. They speak to you so nicely and with such respect. And they also help implement things for you. I have said, I need to do this and they say ok and make it do that for me. And I'm on the free version. The way they treat you, endears you to this company and I will look to them first when I need new apps or something for my site. As I grow, I will be a customer for life!! Thank you for treating me with such kindness. In a world where it seems like customer service is a thing of the past, you have shown differently and it makes a big difference.
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear that our team was able to make your experience with us so positive, and really stand out for you in terms of customer service. That's what we aim to do! It's wonderful that the app was perfect for your theme; we do our best to do this when possible, and are glad we could help you out with it using Product Options! Please let us know if we can assist with anything further.
Nov. 24, 2021
Have been using this app for a long time and really like it. Whenever i change the theme, they promptly reply and answer to my requests. Best customer support and the quickest support, attention and follow up.
Hi there, thanks so much for taking the time to leave us a review. If you ever need any help in regards to Shopify, please don't hesitate to reach out! Also, best of luck with the launch of your store!