Hulk Product Options

Oct. 27, 2019

Simple app but so strong. Very simple customized css! Just small issue - appear before submit button and not customize.

Oct. 26, 2019

Very good support. Quick. Their support made me upgrade to paid version You can rely on their support!

Oct. 25, 2019

I sell customized golf clubs and needed an app to help customers completely customize their clubs when ordering. This app allows me to offer unlimited options! A shout out and special "Thank You!" to Priyanka for helping complete my set-up.

Oct. 24, 2019

Great app features. I received a lot of support with the installation and they responded to all my questions . The free plan allows to create swatches. However you can only assign them to the product variants with the pro version.

Oct. 23, 2019

Great app, I needed help with the installation and got a fast response. I think one aspect could be better and that is the option set product or category lookup. Instead of an exact text search, a search that brings up a list of similar types or partial text search would help. Otherwise great

Oct. 21, 2019

This app is super awesome and the team is fantastic! I faced issues installing and their team was very responsive. Resolved the issue for me quickly. Now the app is well installed in my website and it serves its function really well. I love this. Thank you!

Oct. 21, 2019

I downloaded this App to help with personalization of products- photo and text. Being a newbie to Shopify, I needed help figuring out how to have it in my store. I contacted the support team and they made it possible for me. No hassle. Great customer service.

Oct. 20, 2019

The app allows me to have a mixture of check boxes as well as text boxes which is helpful. they were super supportive to help me fix how the box was sitting on the page as well within a short time frame. great app!

Oct. 18, 2019

Fast service! Easy to use! Support Team so helpful!!! Recommended to everyone! This is the only app for unlimited options!

Oct. 16, 2019

Thank you so much for looking out for us to fulfill your needs; we're really glad to hear that we impressed you so much, that you left us such a sweet review. :-)

Oct. 15, 2019

When I need an app, first thing I do is to see if HulkApps has one available. They offer the best bang for your bucks hands down. Even the free plan has everything you need and their customer service is superb. I would give them a 10 stars if I could!

Oct. 15, 2019

This app is super buggy and SLOOOOOW. It would often not apply the upgraded price on checkout. Meaning customers would select an option that had a significant upgrade price, but wouldn't be charged for it. Even if it did work correctly, nobody should install this if they care about page speed and conversion rate. It would take upwards of 4-5 seconds to load the product options - AFTER the entire page had already loaded. So slow that many customers actually hit ATC before the options loaded and therefore checked out without selecting any options.

Oct. 15, 2019

I have used the Hulk product options app on several estores. Whenever I had a problem the support team has been very helpful in quickly resolving any issues or questions that I had. They have been great to work with.

Oct. 14, 2019

I was having issues with this app syncing to another one in my store and the support staff worked very diligently to get the issue solved, so happy with this product!

Oct. 12, 2019

This app works so well. The free version gives you so many options and it's not just a free trial. I don't understand why all the apps are not buy it and then you own it. Like you find with personal apps. But pay monthly. I guess businesses are supposed to be able to afford more. So they get to pay monthly. Which I understand is good for the developers. But if you are a small business just starting off, it can be daunting. All the charges nickel and dime you to death. What I love about this app is that it works well. It gives you so many options in the free version. But more than that is the support! They are so happy to help you even if you aren't a paid user. They speak to you so nicely and with such respect. And they also help implement things for you. I have said, I need to do this and they say ok and make it do that for me. And I'm on the free version. The way they treat you, endears you to this company and I will look to them first when I need new apps or something for my site. As I grow, I will be a customer for life!! Thank you for treating me with such kindness. In a world where it seems like customer service is a thing of the past, you have shown differently and it makes a big difference.

Nov. 24, 2021

Have been using this app for a long time and really like it. Whenever i change the theme, they promptly reply and answer to my requests. Best customer support and the quickest support, attention and follow up.

Oct. 11, 2019

I needed to add the section where customers can add their names. I ran into a problem in doing so. I reached out for support, and I received great support in a very timely manner. Very happy with their service.

Oct. 11, 2019

Very helpful. My problem was solved immediately, thank you. The support is very friendly and tried very hard to fix my problem as soon as possible.

Oct. 11, 2019

I first contacted Hulk about the issues I was having with their app on August 14, 2019 and my issue is still unresolved. I have received nothing but headaches from their customer service team. If I could I would give this app 0 stars. We are currently using a competitor app for our product options and were hoping to switch to Hulk to save on money. That being said, due to many of our products having multiple options and it being an integral part of our website, we were unwilling to completely uninstall the competitor app UNTIL we have tested the Hulk app on our website to MAKE SURE that it will work for us. At HULK's request, we removed the competitor app code from a copy of our live theme so that Hulk can install their code without conflict and we would be able to set up the Hulk options and test it without jeopardizing our live website and impacting our sales. Hulk went back on what they said and requested that we remove the competitor app from our store completely before installing their own code. As I have explained previously, and to the Hulk Customer Service team, this was not feasible for us until we were absolutely, 100% positive that the Hulk app would work for our website. It will take us approximately 15 - 20 hours to set up all the different product options from scratch for each product that requires product options. After posting my first 1 star review (which I have since removed on the basis that they resolve the issues I was having with their app), they agreed to install their Hulk Code on the theme that we removed the competitor app from. From that point it was more headaches. Their options were not displaying on certain products, and for the options that were appearing on products, the conditions were not displaying the options correctly. I told them 7 times, and several different people which Shopify theme I had the Hulk Code installed on and they always come back saying they need to know which theme I have the Hulk Code installed on. Hulk has done nothing but run me around in circles for 2 months now and done nothing to resolve the issues I was having with their app.

Oct. 11, 2019

Chose this app as it looked to fit our store's needs. The settings are easy to understand and navigate. We were having issues with the installation, as the auto-install missed installing a few snippets, and we couldn't see the selections or the new price reflected in the cart/checkout. Contacted support and they were very helpful and responsive. We had the issue resolved in no time! I'd recommend.