All reviews

Rating Breakdown

  • 5
    86% (1,626 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Oct. 9, 2019

This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review; we're really glad to hear that our customer support team was able to get everything worked out for you! Our experts really have a lot of knowledge to make sure everything is running smoothly for our merchants. We are happy to have you. :-) Thanks so much for trying us out!

5 / 5 Share

Oct. 9, 2019

What I love is that they are always willing to help and go above and beyond if I have an issue. Which it sometimes seems to glitch a lot, but I've learned it's cause of my theme choice or other apps interfering with their app. So that's sometimes a drag, but always happy they are there to help me!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks very much for the review! We're really glad to hear that you're loving the app and the experience you have had with us thus far. :-) We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Product Options app- please let us know if we can help any further!

5 / 5 Share

Oct. 8, 2019

Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-) Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is! Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!

5 / 5 Share

Oct. 5, 2019

I installed the app in a matter of seconds. The plugin initially had a conflict with the theme that I was using so I contacted the support team, and they had it sorted in a matter of hours, which is pretty good given the time difference. So far it is working like a charm and I absolutely love it. Thanks, heaps for a very user-friendly App. shopforevernow.com (shameless plug - sorry!)

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review; we're glad to hear that our support team was able to work quickly and efficiently to get everything working on your store! That's certainly what we aim for, as we want our merchants to be as successful as possible. :-) shopforevernow.com has some lovely customization options! Keep it up!

5 / 5 Share

Nov. 28, 2019

This app helped me take a product that needed 5 variants and add it to my store. The auto install seemed to work great, and I did get some help from the developers as well. They were very patient and made everything work perfectly, even after I needed help multiple times! I'm so excited to have this app help me sell exactly the way I want to!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for the review! We're so glad that our customer support team was able to provide you the amazing support that we strive for. :-) Please let us know if there's anything else we can do to help!

5 / 5 Share

Oct. 4, 2019

This app is useful at it's free level. Customer service was great! I asked them to help me make some changes to the app that are not out of the box and they did it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for appreciating our efforts! Our team is committed to providing you the best experience in Shopify Marketplace. And we're glad we could achieve the desired outcome for you.

5 / 5 Share

Oct. 3, 2019

We use this app to help bundle products. It gives us the ability to still add a discount code at checkout.

Store

Skin Pi

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of the existing discount code at checkout! Love your wide array of products, especially the lip elixir 100 series!

5 / 5 Share

Oct. 3, 2019

I needed this app as I am now selling products that have more than 3 variants. Easy to set up and use. Good tech support.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your kind review- we're really glad to hear you're happy with the convenience of using our app! Please let us know if you need anything else; we'd be glad to assist again.

5 / 5 Share

Oct. 3, 2019

I can't say enough about how incredible the support is from Hulk apps.Even though I had the free plan their support team spent a lot of time with me helping me customize my fields.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, thanks so much for taking the time to leave a review of our app, and the kind words about our support team! We're really glad to hear that you are enjoying the functionality of Custom Product Offers. And, we're so glad our Shopify experts could help you out with your questions so far! Please let us know if we can assist any further. :-) Your array of baby gifting items are super cool! We look forward to seeing your success by offering customizations!

5 / 5 Share

Oct. 1, 2019

I used this app to help me use monogram in my business. The team was so nice, and very helpful. They answered me back within 48 hours and assisted me in making this possible for free. I am so excited to have a website that I made with my iPad and this app made it possible. Thank you so much for your assistance, kindness, and I would highly recommend the hulk team with Infinite Product Options.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the inspiring review! It means a lot to all our team :).

5 / 5 Share

Sept. 24, 2019

This app does just about everything I could ask out of a product options app, and I was told that I can make changes on the paid version and switch back to the free version and my premium options will still be working. I thank them for allowing this and want to share it. Thank you hulk apps. You'll still get a lot of money out of me because I'll be using your app on all of my sites for as long as I am developing. You deserve it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're incredibly grateful and super excited to welcome you in our Hulk family. It was a pleasure collaborating with you. We hope you continue using our apps and services in all your client's sites! Cheers!

5 / 5 Share

Sept. 20, 2019

Great app, and great great support ! It helped me to setup some products on my website https://www.boutique-namaste.com

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your kind review.

1 / 5 Share

March 2, 2020

I'm getting super tired of this app. I'm paying for a plan and I always have sooooo many problems with this and shopify together. Right now the app is down so are my SELLS. Really gonna remove this app and find a viable alternative.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for providing us with your valuable feedback. We take great pride in our support and apps, hence we asked our manager to contact you in hopes of amending the issues you were having.

5 / 5 Share

Sept. 17, 2019

Fast and reliable support! I had some problems with setting up the app so an App expert did it for me instead within some hours.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing us. We’re always happy to help you grow your business.

5 / 5 Share

Sept. 17, 2019

Love this app! Gives us the additional variations we needed for products! HulkApps is awesome, not sure what we would do without them.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your warm review! We're thrilled to hear that our Hulk Product Options app is meeting your needs and providing the product variations that you require. Your feedback is a great motivator for our team to continue delivering quality service. We're here to assist you anytime. Thanks again for choosing HulkApps! Best, The HulkApps Team

5 / 5 Share

Sept. 16, 2019

Great service and commitment to making their customers happy. Did work "above and beyond". Great app.

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for placing your trust in us. We are delighted to hear that you had a great customer service experience.

4 / 5 Share

Sept. 16, 2019

I used the app to add one more variant in the detailed product page and it 's working well! Thanks for the great support!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your awesome feedback! Happy Selling :)

1 / 5 Share

Nov. 7, 2019

0 Stars wasnt an option so this gets 1. The app will display the correct up charges for my options but it will not charge them in the cart. This app has cost me a ton of time and money. I tried communicating this with the developers but I was just told that I needed to remove certain characters from my options. Some how / and ? are not compatible with this app, or so I was told. I removed all special characters and still have the same issue. This is a HUGE waste of time and money!

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your experience. Please accept our sincerest apologies. In hopes of amending errors, we have asked our manager to reach out to you!

1 / 5 Share

Sept. 12, 2019

I used the free version to test it...what a mistake....didn't worked well they told me is your theme setup, the app doesn't work with dynamic checkout buttons, I asked to fixed and they did...the checkout doesn’t work anymore and is impossible for my clients to buy....thank you very much...great service Update! I asked for informations to unistall the app because in their website link is broken...no answer att all BE AWARE!!!

Using app

9 days

Total reviews

18

Average rating

4.8

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We asked our manager to reach out to you in regards to this review!

5 / 5 Share

Sept. 11, 2019

Lets me group available options to sets of products and collect the custom data...Exactly what we needed for our custom shirt order data collection!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using one of our apps. We’re amazed at your responses!