Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,564
chart
#79
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
15%
-
Less than a month
28%
-
Less than a year
35%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the efficiency of the support team, particularly mentioning names like Helen, Rosie, and Mike for their exceptional assistance in resolving issues and providing guidance. Customers appreciated the ease of use of the app and its ability to customize products according to their needs. The chat feature was also commended for its effectiveness in quickly addressing queries and concerns. Overall, users highly recommended the app for its functionality and top-notch customer service.
Highlights
All reviews
Dec. 26, 2025
Je suis créatrice d'accessoires textiles personnalisés pour bébé et enfant. J'utilise cette app sur ma boutique Shopify pour l'aspect personnalisation des articles (zone texte, liste dérouante, option de personnalisation avec supplément de prix...), elle me convient parfaitement. De plus, le support d'aide est très réactif et agréable ! Je suis pleinement satisfaite. Vinciane Les Petits Parfaits
Dec. 26, 2025
Many thanks, especially to Rosie! I only just discovered this app that allows adding multiple options, and I’ve already shared it with the rest of my team. There are some paid features I haven’t tried yet, but I’ll definitely keep using it to enhance my website!
Dec. 26, 2025
I haven't gotten a chance to really use the app yet, which is why I can't give 5 stars. However, I did interact with customer service (Shout out to Rosie) whom was very responsive and helpful in correcting my website. Thank you!!
Dec. 24, 2025
I contacted Mike from support for direct help setting up the application. When I asked if he could assist me with the implementation, he refused and simply asked me to read the full tutorial instead. I need quick help to launch the app, but Mike only sends 5-page tutorials instead of providing actual support. When I ask direct questions, he doesn't answer them - he just sends generic documentation. I would appreciate having customer support that actually helps customers set up and launch their apps, rather than just pointing them to lengthy tutorials.
Dec. 24, 2025
I've been using Globo for about a year and a half now - I'm very happy with it and even when I needed some assistance, the team was very responsive and took care of everything immediately. Worth every penny!! 10/10!
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