Rating

4.9

feedback

3,554

Reviews

chart

#72

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    28%
  • Less than a year
    35%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the efficiency of the support team, particularly mentioning names like Helen, Rosie, and Mike for their exceptional assistance in resolving issues and providing guidance. Customers appreciated the ease of use of the app and its ability to customize products according to their needs. The chat feature was also commended for its effectiveness in quickly addressing queries and concerns. Overall, users highly recommended the app for its functionality and top-notch customer service.

Highlights

Excellent customer service and quick response times
Efficient support team with specific mentions of helpful staff members
Ease of use and customization options for products
Effective chat feature for addressing queries and concerns
High recommendations from users

Rating Breakdown

  • 5
    95% (3,370 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,321)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 22, 2025

mükemmel destek çok teşekküre ederim.iyi ki varsın

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Helen was an amazing support agent, she help me immediately and found a solution just in seconds!

Store

Flexy

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

I just installed the app First i tried this on my Dev account where it worked well than i installed it on our store where i found an issue of option not showing up for my product, but Mrs. Helen from the app team helped to fixed that issue in no time, i am really impress by the service keep the good work up Mrs. Helen

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

I had a support issue tonight and Helen was super helpful! I love Globo for my store. Have had no issues that werent quickly resolved! Thanks Globo team!!

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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