Rating

4.9

feedback

3,550

Reviews

chart

#71

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    28%
  • Less than a year
    35%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the efficiency of the support team, particularly mentioning names like Helen, Rosie, and Mike for their exceptional assistance in resolving issues and providing guidance. Customers appreciated the ease of use of the app and its ability to customize products according to their needs. The chat feature was also commended for its effectiveness in quickly addressing queries and concerns. Overall, users highly recommended the app for its functionality and top-notch customer service.

Highlights

Excellent customer service and quick response times
Efficient support team with specific mentions of helpful staff members
Ease of use and customization options for products
Effective chat feature for addressing queries and concerns
High recommendations from users

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2025

We had an issue with our product page and their team helped us resolve it lightning fast. Great support and very responsive. Highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

very good

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

The best App I have downloaded for my business. The free version is more than sufficient for me at the moment but I do plan to upgrade to a paid version as my business expands. Every time I have needed to get in touch with the team for support, my query is answered within a matter of minutes. The chat feature is really efficient and I couldn't fault a thjng! Thank you :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Globo is exactly what I needed for the custom products I offer. I had a few wishes in regards to customizing colors and Johnny has been so helpful! I am very happy with Globo so far :)

Store

Dunira

Using app

About 5 hours

Total reviews

1

Average rating

5.0

All reviews

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