Rating

4.9

feedback

3,480

Reviews

chart

#80

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    15%
  • Less than a month
    28%
  • Less than a year
    35%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by team members like Helen, Rosie, and Clara. Customers appreciate the quick responses, helpful assistance, and efficient problem-solving skills exhibited by the support team. The app itself is described as easy to use, with many users mentioning that it meets their needs for product personalization and customization. Users also highlight the app's functionality in managing product variants and options effectively. However, there are a few mentions of minor issues with the app's features, such as delays in reflecting changes and the creation of multiple products for each variant.

Highlights

Exceptional customer service and quick response times
Ease of use and effectiveness in product personalization
Minor issues with app features like delays in reflecting changes and product duplication

Rating Breakdown

  • 5
    94% (3,285 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 94% (3,250)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

great

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We needed some customization work on our website and the GPO team really delivered. We have a black themed store and we needed certain font results to appear in light text. We also wanted to have an uploaded file thumbnail to appear larger on our product order page. The team was able to help make these changes and in only a few hours. Great service and a very user friendly app.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 4, 2025

Guter Support, Helen hat mir schnell und unkompliziert weiter geholfen

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2025

We use this app extensively for personalization. Really fast resolution to my issues

Using app

--

Total reviews

6

Average rating

5.0

All reviews

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