All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
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5 / 5 Share

Oct. 28, 2023

Good support and easy to set up - rosie was very helpful for helping to install the theme

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

I can't rate the app yet as I just started using it, but I had trouble getting it integrated into my website and the customer service was so helpful. Rosie got everything fixed up that same day, and was great to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

We have just installed this app and so far it has been easy to setup and does everything we need it to! We also have had amazing support from the developer on any questions we had along the way.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

The customer service is unbelievable. Always a polite, friendly and swift reply from Helen. Only room for improvement is making it possible to make conditional logic based on the shopify product variants

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Easy to use integration, love the options they have with drop down, text box, stacking additional values to each variation on top of product based price. Support was great, they responded very promptly when there's some glitch on one of my product line. I would highly recommend this app!

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great support! I had an issue with the app, some settings weren't working correctly (my theme is a bit outdated). I opened a ticket, and in less than a day, the problem was resolved! Thanks Helen from the support team.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Loved this app - its really easy to use and really lets you take control of your own store. The staff (especially Rosie) are really helpful, friendly and quick to action! Would highly recommend using this app!

Store

RIFTW

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great support and great app. Helen helped me in setting up the app and answering any concern i had.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I had several tweaks I needed to make with my app and Helen was absolutely fantastic in assisting me with all of them promptly. I really appreciate the help and would recommend this to anyone. Thanks Helen!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

I've been using this app only a few weeks and every time I have a question or can't get something to work correctly they are very quick to help. Today I wanted the custom text field in my items to show up on the packing slips. I emailed them and Helen had it fixed in just a couple hours with the time difference.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Great app. Have been doing a lot of research on finding a good one and this one is just great. Good customer service (Rosie) and easy use.

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Amazing customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Nice App ! good service! Very fast got helped from Helen Thanks !

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Helen helped me a lot, one of the functions was not available in the standard version of the plugin. They implemented the new function in less than one day. I recommend this plugin.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Before my big launch, i was really scared about how to make sure that my customers can have an easy experience while choosing the customizations, that's when Shopify recommended Globo! I am super happy with their incredible customer service who helped me through the process and their super quick responses. Highly recommend the app.

Using app

28 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 18, 2023

I never could get the app to install. It would get to step 2 of 4 and then just freeze. Uninstalled and tried again and same thing.

Using app

12 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 17, 2023

Amazing customer service 10/10! Little Helen is quick to respond to any issues and quick to fix anything!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Cette application est idéale lorsque l'on souhaite vendre des produits personnalisés, elle est intuitive et facile d'utilisation. Aussi, le service client est vraiment au TOP ! Si vous avez besoin d'eux, ils répondent très rapidement et règlent vos problèmes sans souci, et même plus encore. Je les ai contacté pour un problème d'affichage sur mon site, ils ont même pris l'initiative de modifier les ongles de l'application afin qu'ils soient plus harmonieux avec mon thème. PS : petite mention spéciale à Hélène qui est d'une grande gentillesse et qui sa réactivité !

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

I asked for support, and Helen was nice and quick in resolving our issues. Recommend

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Works well and the customer service was very helpful, kind, and responsive. Our concern got resolved immediately!

Using app

About 1 hour

Total reviews

1

Average rating

5.0