All reviews

Rating Breakdown

  • 5
    93% (3,818 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,726)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2024

Great app. Very responsive CS team as well. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

The customer service was excellent. They helped me solve a unique problem and we’re extremely responsive. Couldn’t have been any better.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

A functional app that does exactly what we need in order to upcharge for garment embroidery and customization. Friendly and fast support makes this app the clear choice for above and beyond product options.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Leuke app! goede service via Chat

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2024

This is the first and only product options App we tried and kept. It is intuitive, highly customizable, and easy to deploy. It's been working as expected. Had a few integration issues and Helen helped sorting them out promptly and smoothly. As a paid user for more than a month now, we would recommend the App users who look for a powerful yet easy-to-use product options and variants App.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

Great app with all the features you could need, and quick helpful support. Only minor complaint is that sometimes it takes too long to load on the product page, so the controls "pop in"

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Super quick response, even giving me custom code to match my needs! Great experience. (March 2024)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Great service from Helen and team! Was looking to change up our store layout and was very impressed by their willingness to jump in and get things done! Highly recommend.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2024

Awesome app and great customer service! I had a unique issue that they helped me out with. Worth every penny!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2024

I reached out to them and my question was immediately answered and they were able to resolve my issue right away.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

This app is great! Love it with the numerous if/then options I have in my store Helen was responsive and fixed my issue within several hours of my email request.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

無料でお試しで入れてみたのですが、使いやすいです。Powered by Globo Options Appの表示を消したいと連絡したら、サポートも迅速に対応してくれて助かりました。

Using app

36 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

March 7, 2024

Great app!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Wasn't showing up at first. Rosie was in the chat to help me (at 2am, no less). Under 15 minutes to resolve. Just fantastic.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Google翻訳を使ったら日本語でもサポートを十分にしてくれました!機能も満足いくものになりそうです。Thanks!

Store

Favori

Using app

About 17 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

March 4, 2024

Amazing support very helpful

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

UPDATE 2: I had another problem today, which I wasn't sure whether it was Shopify or Globo Product Options that could solve it. I emailed Globo as I've had great customer service from them before (see below). Steven very quickly answered my email, and promised to have a look and see what he could do. I didn't expect a reply for a day or two, as I know it was late their end. To my surprise within half an hour Steven had replied, and had sorted the problem out! I can't express how amazing their customer service is, it really is the best I've ever experienced. The apps are also first class, and I'm now trying out some of their other offerings. Many thanks Steven and all at Globo - you've made my day! UPDATE: I had a problem (June 2025) whereby I was not receiving the personalisation information from some customers. I emailed Globo, they had a look at my store, and they realised I had an add to cart button on some products that enabled customers to just add, rather than them have to fill in the details - my fault entirely - Globo fixed this problem for me very quickly, and went out of their way to help, problem is solved, and I am very happy, can't recommend Globo Product Options enough. I run a personalised gift store on shopify, and therefore needed a good, reliable app to be able to let my customers add names, choose colours, etc. I chose Globo, and have never looked back. It does absolutely everything I need, is extremely easy and flexible (as I do change things a lot!) and looks good. And it's also very cost effective. I recently changed my theme, which although I love it, I could not get to grips with how to have my personalised options, so thought I would carry on with Globo. This was fine, but for some reason (my fault), the personalised boxes were right at the top of every product page, and no matter what I did, they stayed there. I wanted the boxes under the buy it now section. I emailed Globo, just asking if there was anything I could do to help. I had an answer very quickly, asking for authorisation to be able to look in my store and see what the problem was (there are special ways for reputable app companies to look without seeing any of our personal information, financials, etc). Of course I agreed to this. This morning I wake to an email from Globo with a screenshot saying "is this acceptable to you" - and there were my boxes, under the Buy it Now section, just as I had asked! I came and checked on my PC, and yes, it's all done and perfect! Globo's customer services are amazing, and go beyond and above. I highly recommend Globo for anyone needing options to personalise goods etc. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0