All reviews

Rating Breakdown

  • 5
    93% (3,810 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,718)
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5 / 5 Share

April 15, 2024

Great customer service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Meega Produktkonfigurator und meegaa schneller Support und Hilfe :-) Danke Rosie ;-)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2024

This app handles customization well. Helen has been very helpful answering my questions.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

I am a new customer and setting up Globo Product Options for the first time. I had an issue with my store template and displaying the Globo Option however within a few minutes of contacting support I was assisted by Rosie who fixed my problem within seconds. First class customer support!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2024

Great app, has all the features i need for my site. Customer support is amazing they answer all questions and helped any issues i had super quick

Using app

About 2 months

Total reviews

5

Average rating

5.0

4 / 5 Share

April 11, 2024

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 11, 2024

This is an outstanding app and by far the most important one used on my stores. Absolutely worth every cent for the PRO version too. It's very easy to use and on the rare occasion I've run into problems, their customer support team have been fast and effective with helping me. Rosie and Wick helped me with a problem just yesterday and I can only dream that other customer support teams gave me the kind of fast friendly service they did! I don't leave reviews normally but they genuinely deserve it. Much appreciated team Globo :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

A great app for product personalisation. I wanted to customise the look of the text area input and Helen from support was very helpful and sorted my problem out in minutes! Couldn't recommend enough :)

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2024

I have only had this app for a few hours so am new, but i had an issue and Rosie replied within a minute and had it sorted within 5. Great service and really happy with how the app looks on our store :)

Store

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Great customer service, they matched our product options to our theme in a timely, professional manner!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 10, 2024

Very responsive, which is helpful. Resolved the issue we were having.

Store

CSCAA

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

My support person Wick got my problem resolved extremely quickly, and very professionally.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Customer Support is directly helping with the redesign. Thanks to Rosie, who has been very kind and supportive.

Store

Mooleo

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 10, 2024

Great app, easy to use, resolved my issue with having hundreds of variants in the website or POS. App support always quick, specially Helen and her immediate action to resolve any issue.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 10, 2024

Thanks Rosie. You were a great help today

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Hele fijne app met veel mogelijkheden. Bij problemen wordt je super snel geholpen. Ik meldde een probleem en dat werd door Helen binnen een dag opgelost.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

April 9, 2024

I had an issue with Product options and they fixed it quick.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

April 9, 2024

Store

MoranX

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Great service from globo (Rosie) very responsive thank you

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 8, 2024

Amazing suppourt team - always solve any issues!

Using app

3 months

Total reviews

3

Average rating

5.0