All reviews

Rating Breakdown

  • 5
    95% (3,364 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 94% (3,317)
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5 / 5 Share

May 18, 2023

This team is very helpful and responds to my request really quickly! Customer service is the best! 100% recommend this app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2023

Excellent customer service, helen was very helpfull. Got my reply back in few minutes. Keep up the good work team. Wish you all the best.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

We experienced some initial issues, but their support team was prompt and efficient in resolving them. Excellent app and highly responsive customer service - highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

This team is very professional and fast! I had a problem and they found the solution very quickly. Customer service is great!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2023

Did exactly what I needed it to and the support team were incredibly helpful with hiding the product from the website so that it would only be displayed as an extra on the pages I needed it to

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

We use it for additonal comments to specific products and are very happy with it. The customer support is great as well. I got a very quick and helpful response although we are using the free version.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Ottimo servizio clienti attento al cliente prezzi ragionevoli. Lo consiglio vivamente il servizio clienti per un problema mi ha subito aiutato tempestivamente.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Amazing customer service!! I was after something that suited my website so needed a few changes and it looks amazing. Thankyou for all the help!!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2023

Used this app for some time now and so Immensely grateful for your services!!! thank you ! Blessings! June update: I had an issue last week, and for about 4 days Helen (a representative) and her technical support team assistant me daily. Helen consistently emailed me with timely updates - without my request- and they made certain my issue was resolved. Very professional and very personable. I greatly appreciate Helen and her team, and I am happy my issue is now resolved. Thank you for your service!!

Using app

11 months

Total reviews

15

Average rating

4.7

5 / 5 Share

May 11, 2023

Very happy with the app and even more with the great customer support. Helen and Sarah have been so helpful! Thanks

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

Great app and very easy to use! The installation and setup of the app is very straight forward. More importantly their customer service is great! Had an issues with one of my option sets not appearing on the site. CS responded and solved the issue quickly! Highly recommended

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 10, 2023

Great app, very user friendly for store owners and customers too. Customer service is prompt and thorough. Thank you!!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2023

I've had a lot of contact with app developers over the past 3 years. Honestly the experience can be pretty frustrating. My experience with Globo is the prototype of what I'd look for. Quick, responsive, and does a great job of actively listening. Most of the contact with app developers revolves around them helping stores figure out how to address specific user specific issues. Globo knocked it out of the park and I couldn't be happier with the final result.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Ottima App, diverse modalità grafiche per creare varianti o elementi aggiuntivi per il tuo shop. Supporto assistenza molto veloce e competente. Consigliato!

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 9, 2023

Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

May 8, 2023

Globo continues to impress with their service, apps, and all their attention to speed and quality. I've had some tricky changes and they helped out right away - and they were super friendly about it. No worries on service with these peeps. I recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2023

same day problem solving. prompt feedback. like. share. repost. i don't know what else to write. still need a couple of letters, silly 100 characters rule.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

App works well and the support is good. Also, like that it integrates with globo's quote builder app, which we needed for our store.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2023

Very quick to resolve my issue, I asked to have the powered by globo' tag removed from my website, a few hours later it was resolved!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

This app has worked perfectly for my shop, they even did some coding on my order printer app so that the customizations show up on our packing slips for fulfillment purposes - amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0