All reviews

Rating Breakdown

  • 5
    93% (3,812 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,720)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2024

Rosie and the rest of the team at Globo is amazing! Highly recommend !!!!!

Store

TwoLuv

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

This app is amazing. Very easy to use and the customer service is awesome! When I need some help for advanced setting, Rosie gave me an fast and accurate answer. I've never experience such an amazing service until today. I'll definitely recommend this app to whom is trying to upgrade own shop. Thank you for the quick and perfect support!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Rosie helped me fix an issue regarding integration with the option sets. on their online chat right away, and then I asked her what was wrong and she showed me. Great customer service. Thank you so much. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Helen was very helpful in explaining the software and how it works. She also assisted me in removing the branding to help make my site look more professional. This product adds excellent features for Shopify including drop down boxes and more to add lots of custom and useful functionality to the website. I’ll look forward to continuing to use Globo- thank you once again Helen!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

excellent Rosie est très professionnelle

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Really good support

Using app

About 1 month

Total reviews

5

Average rating

3.4

5 / 5 Share

Dec. 29, 2023

I love this app and the support is so so so good. It was so smooth and easy to setup. I have tried many apps but non of them is complete as this app. You will not regret it!!

Using app

1 day

Total reviews

11

Average rating

4.3

5 / 5 Share

Dec. 28, 2023

Best service. Fast response with lovely assist. Highly recommended!!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Helen was super fast to respond and escalated the issue and had it resolved with the dev team quicker than you can say “variant”! Thank you Helen and the rest of the Globo team.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Great app and suport. Helen was a big help for me!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Everything I need is provided, especially the function of the product description column is even more powerful. If I don’t understand anything, I can ask customer service for help in a timely manner. Thank you very much Rosie :)

Store

GoodDiy

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great customer support!

Store

Cocomi

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I've been really impressed with the Globo Product Variants plugin, especially with the outstanding customer support. The team is responsive, knowledgeable, and genuinely committed to ensuring the best possible experience for their users. It's a top-notch solution with equally top-notch support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I am the web developer, I install this app for almost my customer store. A really good app to do the add-on. Very good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

De momento super bien; la verdad es que es intuitiva y el servicio de atención al cliente es inmediato y efectivo. Lo único que añadiría dentro de los campos, la opción para poder revisar los diferentes elementos de forma masiva (las etiquetas etc). Supongo que irán mejorando.

Store

Pachpez

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Amazing value form this app. and even on the FREE tire, their support is top notch. well done guys. thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Great app and great customer service. I was able to get custom order info added by customers via a text box

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

I was thrilled with Rosie's service. She was able to help resolve the issue where photos were suddenly not able to be uploaded through our website. Unbelievable that such help is provided even when I'm not a subscribing member (I am considering it now). This app is brilliant and I would recommend to everyone

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Waar ik bij Shopify van het kastje naar de muur wordt gestuurd, is de klantenservice van Globo Product Options een warm bad. Vriendelijk geholpen, denken in oplossingen. Helen bedankt voor je fijne hulp

Using app

About 1 year

Total reviews

1

Average rating

5.0