All reviews

Rating Breakdown

  • 5
    93% (3,675 ratings)
  • 4
    3% (108 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 93% (3,596)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2025

Helen has been extremely helpful for our business in applying certain customisations and ensuring everything works smoothly.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I had an issue with ring size option and Rosie from Globo, was able to help me very quick. She is very knowledgeable. Thank you Rosie

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Works just as expected and was easy to set up. The support team was super friendly and responded very quickly. They understood exactly what I needed and helped right away. Big thanks to Rosie for the great help and positive experience!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Excellent App for product customization. This app solved many of my problems that I had with options and variations. Customer service is also fast, friendly and top notch.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Had an issue with options displaying as separate products in checkout page. Contacted support to get help. Was served by Helen. Helen resolved my issue I was having in in timely manner. She provided excellent service. I would recommend this app.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Globo’s support team was fantastic. I reached out regarding an issue affecting my website, and they responded immediately, diagnosed the problem quickly, and restored normal functionality in a very short time. Website downtime can directly impact sales, and they treated the situation with the urgency it deserved. Little Helen, in particular, was extra friendly, responsive, and genuinely helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

The app is easy to use and does exactly what we need to allow customers to order customizable products. Support is also very quick to respond and fix any issues.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

This app is so easy to use and the customer service is amazing! They're quick, friendly, and very helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Extremely customizable app that helps us to provide more customizability and options for our customers while reducing our work on the back-end!

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 16, 2025

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very helpful customer service. Thank you Rosie for your patience and for helping me to resolve the bug. The app is also very good and integrate well with my store. Just a minor display bug was there and Rosie helped me very well. Very helpful app and good customer service. Recommended!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very Amazing

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great

Using app

About 6 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2025

Extremly helpful solved my query in minutes !

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

We ran into an issue after installing another app, which ended up overriding some of the Globo App code. I reached out to support and Helen from the Globo team was incredibly quick to help, she identified and resolved the issue within 30 minutes. Really appreciated the fast and helpful support.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Helen was of great assistance. She assisted me with my original question and went the extra mile to make sure everything matched. Thank you Helen!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Helen answered my query in under 5 seconds flat! Awesome service!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Store

KKUSO

Using app

3 months

Total reviews

1

Average rating

5.0