All reviews

Rating Breakdown

  • 5
    93% (3,818 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,726)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

Even though I encountered some issues, support was able to pin point them and offer solutions. I also tried other apps that offer similar options, but none of them came close to globo, specially when it comes to customer support, namely Helen, she is extremely efficient and professional.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

This app is great! I reached out for help and got a response in a timely manner. I would recommend this for sure.

Using app

About 3 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 30, 2023

I wanted the watermark removed and it was done within a few hours of contacting them. Amazng Customer service!!!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

this is a brilliant app that does exactly what we need and customer support is great, very happy with it

Store

TTfone

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Absolutely amazing app. It has allowed me to provide to customers highly customizable items and it's very customizable itself.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Great app and ever better support. I had a coding issue and the globo team resolved it in no time. Recommended

Store

Nellou

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

I have products with more than 100 options which exceed Shopify limit. Globo Product Options help in solving this issue by just a few clicks. Excellent product options app, easy integration, effortless to manage, great customer service! Highly recommended.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Great app for listing customized options for products by selected collections. Good customer service as well.

Store

TBM

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

After looking and downloading lots of other apps to suit my needs I finally found one that works! You can create lots with this app and helped me to collect personalisation details from my customers but there is so much more it can do! Customer service is great and helped me customise the appearance within 24 hrs it was all sorted. Would definitely recommend!!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

This app has been great for me. Customer service was quick, personable, and solved my little issue. Very happy with it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Very good support system and very friendly people. Lots of customization available, and easy to implement

Using app

11 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 23, 2023

The folks at Globo are the best I've ever worked with! The first thing that stands out is their exceptional customer service. They are quick to respond and friendly. They really seem to care about the customer experience. The app itself is fantastic. It's clean, intuitive, and works perfectly. The team of developers did a little custom work for my specific needs, and I'm super pleased with the result. THANK YOU, GLOBO!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

This is the best thing ever! I have been watching YT video's and searching for so long how to choose more options for a pack but never found any solid solution. Then i stumble upon this app and it is amazing, it does exactly what i needed. Very easy to follow. And Helen is so sweet and fast to respond to any questions!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

The app is very intuitive and easy to use, give's amazing and useful options to add to your website. As a bonus, the support team is AMAZING in every respect. very polite, eager to help and they fix any issue very quickly (even when there is a Holiday they are celebrating). So overall, amazing service and amazing people behind it 100% recommend

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

great support !! they helped with my request and they did it fast ! The app is easy to use and don't hesitate to contact them if you have any questions !

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Great app and very happy with the service and support they offer. I had a problem with my website and they worked very hard to get it fixed for me keeping me updated all the way through. It turned out the problem wasn't an issue with their app but they still fixed it for me anyway.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

I sent a note asking for help on why the app wasn’t working all of a sudden on our POS system + Helen responded in less than 24 hours and had it fixed within a few days. Helen was so helpful + sweet when helping understand + fix our problem. The app is wonderful, it does everything we need + more! It has a ton of great options + is very user friendly to use. Functionally + customer service of this app are superb. Highly recommend downloading this app.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

I sent off a note asking if it was possible to change the widget background to transpartent, and also asking how much it would cost to remove the watermark. Since the app is free, I assumed there was a paid option that was watermark-free. Within 24 hours, Helen had set my background to transparent, and removed the watermark, with no question of payment. Really impressed! I love all the options I can add to my listings with this app, it's truly excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Globo Product Options meets our very demanding requirements for option sets. We've sold events, camps, and more and Globo has been able to handle it all. Plus, their customer support cannot be beat. 24 hour response and solution implementation in most cases.

Store

spzs

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Replaced an app that was charging me $20 a month that BROKE all the time, and needed constant support. Absolutely amazingly quick customer service, works like a dream! I am so happy it just *works* as advertised.

Using app

14 days

Total reviews

1

Average rating

5.0