All reviews

Rating Breakdown

  • 5
    93% (3,823 ratings)
  • 4
    3% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 93% (3,731)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 4, 2021

I like this app because it let's me add more variants and has a lot of neat features! I've had a few issues with the functionality but customer service has been great!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 31, 2021

The app works wonderfully! Front end looks fantastic too for a great customer experience. Backend UI is also very user-friendly. Products are easy to set up and configure. Lastly, their support has been very timely and professional. Highly recommend this app

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2024

Great application ! support efficace. Des bugs réglés dans la journée

Store

Emano

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

The app works well for my requirements—prompt feedback. Whenever I ask for support, Globo Product Options solves the issue quickly.

Using app

About 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi, We are so sorry for your experience. We received your emails and replied to them already but got no response from you. Could you please check your Spam folder to see if the reply went there? Another way, please contact us via Skype "globosoftware" so we will support you quickly. We have fixed the problem from our end (Screenshots below). Could you please check and let me know if it works fine. Screenshot: https://prnt.sc/10yn5ek https://prnt.sc/10ynahh https://prnt.sc/10yn6zl Please reply to us at your earliest convenience. Best, Globo team

3 / 5 Share

March 23, 2021

I used this app to help up sell my products. It was an easy process adding to my site....but when i launched my website with a discount code. The discount was not able to perform at all with the extra variants added to the cart. The support responded fast but the error wont be fixed for 2 Weeks which leaves me to figure out a plan b and have to sadly leave this app alone for small issue.

Using app

2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

March 23, 2021

Good experience so far. Support very helpful in working out some errors/bugs that we were receiving after initial setup.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

Easy to use - integrated seamlessly with my template and looks great. It does everything I need it to do and more. Wonderful support - I ran into one small snag and it was quickly resolved with the developer's help. Thank you!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2021

So easy to set up. Straightforward, does what we need it to do, excellent customer service. I tried out a lot of product options apps, and many were charging a lot more, but this one is the best for us. Happy customer here!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

I have used this app for almost 2 years now. It's a clear and simple to setup and use. The support is surprisingly 1st Class for something which is free. Prompt to respond and helpful in outcome. Top marks Globo Team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

great app! Makes your listings so much more professional with options you cannot normally get on shopify. Absolutely amazing customer service too, even silly problems caused by us these guys really look after you and get it sorted ASAP for you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2021

I must tell how beautifully this app is created. Initially i thought how they are providing this for free while the compititors are charging mininum of 9.99 usd. This app is surely far better than than the paid apps in the market. no bug till. Highly recommended. Thanksyou for your support on my query as well,,

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

March 13, 2021

Great APP Highley Recommended, advising to get it as it really helped me with posting products and variants

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2021

An excellent application I have tried many applications, but I could not find an application that is so easy to use and looks great. It's also free to be awesome.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

This app is exactly what I needed to be my customers be able to customize their orders. The customer service is impeccable, I had an issue with integration and Emma was wonderful at getting back to me. She helped fix the issue in no time. Wonderful app and team all around!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

Great app. We needed something to add an extended warranty option and this worked perfectly. Support is also fast and good which was not expected considering it's a free app.

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 4, 2021

This app is good and easy to use, and the service is perfect, respond very quickly and helped me solved my issue. Thank you.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

The app is amazing but the customer service is even better! We implemented this app to our website and had some slight issues just prior to the release of the website. Eric and his Dev team were absolutely amazing. They were quick in their responses and had the issue fixed within 24 hours. Honestly, without their help we would have been very stressed on releasing the website. thank you to Eric and the Dev team! We will absolutely continue to support this app! Since implementing the app the support has been nothing but fantastic! I had a question around some potential issues in the back end. I sent the email and within 10 minutes had a response. Within 20 minutes of that email the issue was fixed by the Devs, absolutely over the moon with the support. Will always continue to use apps from them, if the customer services continues to be as I have seen, I will never be disappointed!

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

March 2, 2021

Great product options but sadly no inventory for each customisable bit so if for example one of something is limited you cannot provide an inventory. I only found this out once I’d uploaded tons of products options. Disappointing. Plus the customer support didn’t seem to help Me and gave me answers in “liquid” format. I’ve ended up deleting most of the option sets I had created. Plus it took me ages to work out how to get started as the walk through screen grabs are not easy to follow.

Using app

4 days

Total reviews

1

Average rating

1.0

5 / 5 Share

March 2, 2021

Epic app, I had been looking for something like this for years and boom there it is...also the support to fix a bug on my site was super quick and painless...brilliant.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Great app and great customer service. Exactly what I was looking for. It was simple and straight forward to use. Emma did such a great job fixing my issue. It was resolved within 12 hours.

Store

Montiii

Using app

About 2 months

Total reviews

1

Average rating

5.0