Globo Product Options, Variant

This was my first experience with the Globo app and it has been excellent. After upgrading to the latest version, I found the process of creating option sets to be much smoother and more intuitive. The support team was fantastic—specifically Clara, who was incredibly helpful and prompt in troubleshooting a few issues I encountered. Overall, a very positive experience!

After trying out various other option apps, I’ve come back to Globo Product Options for the 4th time! The reason I finally chose them was the outstanding support. Clara provided lightning-fast answers to my questions and helped me solve my problems right away. I’m really happy I settled on this app.

Great experience so far. Team has been prompt in giving quick responses and fix to our small issues in the process of implementation. Just one suggestion please work on the live preview section. More than 90% customers shop our product on mobile device and we expect live preview to be seen as they type customisation inputs. Currently they have to scroll up and down to be able to see previews.

A bit expensive for what it is but it works great and the support team (specifically Clara) is very helpful!

Quick and direct! great help in the time of need

The app I'd great. I just wish they'd add a few more options to the free version such as colors. The support is great and fast. I had trouble with syncing my options to my store and Clara fixed my problems really fast and replied the same day she was professional and very nice :)

Thank you Globo for the features you provide to shopify stores. Also I want to mention the support service of Globo is great and special thanks to Clara for the support. Keep up the good work.

I haven't gotten a chance to really use the app yet, which is why I can't give 5 stars. However, I did interact with customer service (Shout out to Rosie) whom was very responsive and helpful in correcting my website. Thank you!!

fast responding customer service

Guter Support, Helen hat mir schnell und unkompliziert weiter geholfen

Customer service is exceptional. I had Steven and Helen helping me. They were super helpful and would get back to me very quickly with solutions.

Helen helped me resolve the issue I had with the app.

We have been using this app for a few years now - it works exactly as described. There are some restrictions with the app, hence the 4-star review, but the support team deserves a full 5 stars for their effort! Well done.

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

da muchas opciones para mejorar las ventas y conversiones

Soluciono mi problema y pude avanzar con lo que yo deseaba, Rosie me ayudo mucho con mi trabajo. Buen desempeño.

Useful app for creating custom options within products. Henry was quick to address any issues we had with the setup. However, more support is needed for theme scheduling.

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.