All reviews

Rating Breakdown

  • 5
    94% (2,364 ratings)
  • 4
    4% (93 ratings)
  • 3
    1% (14 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (46 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 28, 2024

こちらのアプリを導入するにあたってわからないことがありましたが、 迅速かつ丁寧に対応していただき、とても感謝しています。 このアプリの開発者は信頼できると思います。お薦めです!

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 26, 2024

The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

June 12, 2024

the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 9, 2024

Helen was able to help me with my problem and I really appreciated that cuz I was having a lot of difficulties in the beginning

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2024

I downloaded the app, very easy with the assistant of tutorials and printed information. The app has meet a requirement for our store and very happy with the new custom fields. Thanks to Helen and the support team for providing information on exporting limitations, however a solution and recommendation to another 3rd party via another of shopifys partners has also helped with data migration. The partnership of these additional vendors really does make working on your own store so much easier, particularly when I am very non techincal. Hi -Fi to Globo Product Options - whoop,whoop - Dallas

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2024

Overall great app i am excited to have it to my shop, help support was also super prompt and did help me solve some issues i encountered.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2024

Customer Support is very very good. I was paired up with an agent named Helen they were able to fix my issues in a timely manner and also gave me updates as my issues were fixed. Highly recommend !

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 13, 2024

Just signed up for this app. I think it has great potential. I had a little trouble figuring out some things and contacted customer support. Rosie was very helpful! I still have more to learn to know if this will work for our company

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 8, 2024

So far my experience has been pleasant and the helpdesk is prompt and helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 21, 2024

Now that I know how to use it, it is fantastic!!! the support team are great

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 17, 2024

Rosie was really helpful in fixing a problem for me!!

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 15, 2024

Rosie has been really supportive throughout our software testing stages. She has a range of knowledge to help us make the right decision for our business. Thank you Rosie!

Store

My Store

Using app

About 18 hours

4 / 5 Share

April 11, 2024

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2024

Great app, easy to use, resolved my issue with having hundreds of variants in the website or POS. App support always quick, specially Helen and her immediate action to resolve any issue.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 9, 2024

I had an issue with Product options and they fixed it quick.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

April 5, 2024

The app's support team responds quickly and is always trying to help. Unfortunately, some options such as Quick Checkout or Sticky Add-to-Cart from Shopify are not compatible with the app itself and cannot be customized by the support team.

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2024

Great customer service. Though I waited 40mins

Using app

About 4 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 26, 2024

Good solid product which has helped me update my store and add product options that I couldn't get out of the box from Shopify. Thanks for the help. Their customer support was great.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2024

There are a lot of things that can be made for users to fix without reaching out to live chat. However the people there are very helpful. I spoke with Rosie and Rosie was very helpful, patient and knowledgeable. She set me up properly and fixed a few things I needed done.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 22, 2024

48h Hours to fix a major bug in my shop is long and at the same time quite short, thaats why I put 4 stars, not 5. but overall i am happy with the communication ! thank you !

Using app

3 months

Total reviews

1

Average rating

4.0