All reviews

Rating Breakdown

  • 5
    94% (2,656 ratings)
  • 4
    4% (106 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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4 / 5 Share

Aug. 26, 2024

Customer service was quick to respond and solve my issue however the bug on the app needs to be sorted. Having to reset the server is not a solution and not knowing why it happens means it will happen again.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 26, 2024

I had an issue because the Textbox did Not appear on the Product page. I got instant help. Helen was very Nice and resolved the Problem instantly. Thanks Helen it was a pleasure working with you.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

I have been using Globo for a few weeks now and I am very satisfied, lots of customization options, easy to use, but most importantly: they listen when you have a problem, especially Helen who helped me a lot! Simply the best app for variants

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I'm not super tech-savvy, but Helen was amazing and helped me get my shop set up with the app. Once she worked her magic, it was easy to use. Thanks!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Very nice support from Helen and the Globo theme. Proactive, identifies issues I'm not even aware and implements ways to fix that issue for us. 5* all day long

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Nice

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

quick response and fixed my issue straight away.

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Very patient and understanding I am a just learning the app. Rosie and her team rocks! Thanks

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 21, 2024

This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 21, 2024

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Excellent communication, fast response time. We reached out to Helen with an issue and was fixed in no time.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Review for Helen I recently worked with Helen and she was fantastic. Right from the start, you could tell she really knows her stuff and has an eye for the little details. Helen’s communication was spot on, clear, easy to understand, and always on time. Whether it was a tricky project or just a quick question, she had practical answers that kept everything on track. What really stood out was her energy and enthusiasm. She tackled every task with real passion, which was contagious and helped us get some great results. So much so that this is the first review I have ever left online. Ever. She honestly went above and beyond my expectations - quite literally the best customer service rep I have had the great pleasure in receiving assistance from. ⭐⭐⭐⭐⭐

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Absolutely amazing app - has been a lifesaver for our personalised product range. The conditional logic rules in particular are great for cleaning up the UI whilst having multiple options. Great support too - Helen has been very helpful with any requests we've had.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

very easy to use

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Goeie app en super support ;)

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Customer support is Very good

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Le service après-vente est très réactif

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Rosie helped with all concerns I had in maximizing this app for my website. It was a pleasure and I appreciate it.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Store

selevum

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

The team at Globo were incredibly helpful. They responded quickly to my issue and worked remotely to solve the problem. Wonderful service. Highly reccommend these guys.

Using app

8 months

Total reviews

1

Average rating

5.0