All reviews

Rating Breakdown

  • 5
    94% (3,285 ratings)
  • 4
    3% (102 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 94% (3,250)
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4 / 5 Share

Oct. 15, 2024

Friendly costumers service. Rosie was sweet and knowledgeable.

Using app

27 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 11, 2024

très bonne application, dommage que l'on ne peut pas cumuler plusieurs jeux j'ai contacté le service client pour m'aider. Mike a été d'une très grande aide. Merci beaucoup

Using app

4 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 7, 2024

ottima assistenza di Helen

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 19, 2024

PREMIUM PLANを利用して半年ほど経ちますが、最近はアプリの日本語対応もがんばってくれているおかげで、特に不便なく利用しています。 問い合わせサポートも迅速かつ的確で、メールを送るとすぐに返事がきました。Thank you Helen ! ひとつリクエストするなら、Proプランで増える機能(自動化)がどんなものなのかもっと詳しく知りたい。デモストアを見てもよくわかりませんでした。

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 12, 2024

The app has been very useful in enhancing my product pages. If there are any issues their customer service is great and works fast.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 4, 2024

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 3, 2024

Sigo probando

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 26, 2024

There chatbot and their service was really very fast, helpful and fantastic. Helen's service was amazing. I appreciate

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2024

This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 14, 2024

汎用性の高い良いアプリだと思います。

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2024

Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.

Using app

7 months

Total reviews

6

Average rating

4.5

4 / 5 Share

Aug. 8, 2024

4 Stars: Product features are limited - but easy to use 5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen

Using app

About 18 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2024

Globo is very helpfull and easy to use. The custmer support was very helpfull. Miss helen has provided very quick and easy to understand solutions

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2024

Store

NOREN

Using app

About 3 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 4, 2024

Globo is very responsive and helpful! I was having an issue with add-on products, specifically a message stating items were no longer available and they explained the cause for the error. So far, my experience with the app and customer service has been great!

Using app

18 days

Total reviews

2

Average rating

4.0

4 / 5 Share

June 26, 2024

The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

June 12, 2024

the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 9, 2024

Helen was able to help me with my problem and I really appreciated that cuz I was having a lot of difficulties in the beginning

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2024

I downloaded the app, very easy with the assistant of tutorials and printed information. The app has meet a requirement for our store and very happy with the new custom fields. Thanks to Helen and the support team for providing information on exporting limitations, however a solution and recommendation to another 3rd party via another of shopifys partners has also helped with data migration. The partnership of these additional vendors really does make working on your own store so much easier, particularly when I am very non techincal. Hi -Fi to Globo Product Options - whoop,whoop - Dallas

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2024

Overall great app i am excited to have it to my shop, help support was also super prompt and did help me solve some issues i encountered.

Using app

About 14 hours

Total reviews

1

Average rating

4.0