All reviews

Rating Breakdown

  • 5
    93% (3,978 ratings)
  • 4
    3% (116 ratings)
  • 3
    0% (21 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (50 ratings)

Reviews with Text

  • 93% (3,868)
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5 / 5 Share

Dec. 7, 2025

Great app, doing exactly what we need it to do for our business. It’s been working really well and was easy to set up. When we did need support, Helen was fantastic. Quick to respond, clear and genuinely helpful. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

As I am trying this app out I had to contact support to get help with a text option and chatted with Rosie. She was AWESOME and completed the help in just a few minutes. Thank you Rosie.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

Incredible customer service! Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

Does what it says. So far I was able to implement all the features I needed for all of our custom products. When there was an issue Rosie from support responded quickly and helped, even though it was Saturday

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 5, 2025

The online chat support was quick and very helpful

Using app

About 2 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

Dec. 5, 2025

Perfect help, fast en good. thank you very much!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Great Support and Great Free Features

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Thank you Helen!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great service

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Muy rápido y amables

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

great

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

support très réactif, au top

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We needed some customization work on our website and the GPO team really delivered. We have a black themed store and we needed certain font results to appear in light text. We also wanted to have an uploaded file thumbnail to appear larger on our product order page. The team was able to help make these changes and in only a few hours. Great service and a very user friendly app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We use this app extensively for personalization. Really fast resolution to my issues

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

The Globo team's help has been excellent; they've helped me customize the app for my website. I'm very grateful to Helen, who patiently explained everything to me in detail.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

It's a little annoying that you cannot update the scheme on your own without the help of customer service, but every time I've reached out to CS, they have been superb. Most recently, I had an issue with an option set not populating to a product and Helen resolved my issue quickly and was friendly and professional throughout the communication. I'm quite happy with Globo and will continue to use this for my personalization business.

Using app

About 2 months

Total reviews

1

Average rating

5.0