All reviews

Rating Breakdown

  • 5
    93% (3,669 ratings)
  • 4
    3% (108 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (44 ratings)

Reviews with Text

  • 93% (3,591)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 4, 2024

Globo is very responsive and helpful! I was having an issue with add-on products, specifically a message stating items were no longer available and they explained the cause for the error. So far, my experience with the app and customer service has been great!

Using app

18 days

Total reviews

2

Average rating

4.0

4 / 5 Share

June 26, 2024

The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

June 12, 2024

the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 9, 2024

Helen was able to help me with my problem and I really appreciated that cuz I was having a lot of difficulties in the beginning

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2024

I downloaded the app, very easy with the assistant of tutorials and printed information. The app has meet a requirement for our store and very happy with the new custom fields. Thanks to Helen and the support team for providing information on exporting limitations, however a solution and recommendation to another 3rd party via another of shopifys partners has also helped with data migration. The partnership of these additional vendors really does make working on your own store so much easier, particularly when I am very non techincal. Hi -Fi to Globo Product Options - whoop,whoop - Dallas

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2024

Overall great app i am excited to have it to my shop, help support was also super prompt and did help me solve some issues i encountered.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 13, 2024

Just signed up for this app. I think it has great potential. I had a little trouble figuring out some things and contacted customer support. Rosie was very helpful! I still have more to learn to know if this will work for our company

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 8, 2024

So far my experience has been pleasant and the helpdesk is prompt and helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 21, 2024

Now that I know how to use it, it is fantastic!!! the support team are great

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 17, 2024

Rosie was really helpful in fixing a problem for me!!

Using app

31 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

April 15, 2024

Rosie has been really supportive throughout our software testing stages. She has a range of knowledge to help us make the right decision for our business. Thank you Rosie!

Store

My Store

Using app

About 18 hours

4 / 5 Share

April 11, 2024

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

Using app

4 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 10, 2024

Great app, easy to use, resolved my issue with having hundreds of variants in the website or POS. App support always quick, specially Helen and her immediate action to resolve any issue.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 9, 2024

I had an issue with Product options and they fixed it quick.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2024

Good support. Dev could fix issues in a timely manner. Impressive!

Store

GLASSIQ

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 16, 2024

Great Customer Support

Using app

12 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 24, 2023

Me han atendido rápido y Erika ha sido muy amable.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 15, 2023

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

Store

solergo

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 9, 2023

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Store

Laceeze

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 2, 2023

Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.

Using app

10 days

Total reviews

2

Average rating

4.5