Globo Product Options, Variant
Shopify Product Options & Personalization by Globo
Rating
4.9
feedback
3,480
chart
#80
All reviews
Review RSS Feed
May 13, 2024
Just signed up for this app. I think it has great potential. I had a little trouble figuring out some things and contacted customer support. Rosie was very helpful! I still have more to learn to know if this will work for our company
May 8, 2024
So far my experience has been pleasant and the helpdesk is prompt and helpful.
April 21, 2024
Now that I know how to use it, it is fantastic!!! the support team are great
April 15, 2024
Rosie has been really supportive throughout our software testing stages. She has a range of knowledge to help us make the right decision for our business. Thank you Rosie!
Store
My Store
Using app
About 18 hours
April 11, 2024
Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.
April 10, 2024
Great app, easy to use, resolved my issue with having hundreds of variants in the website or POS. App support always quick, specially Helen and her immediate action to resolve any issue.
Nov. 15, 2023
the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.
Nov. 9, 2023
We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.
Nov. 2, 2023
Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.
Nov. 2, 2023
Sept. 12, 2023
This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me. I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them. Overall a good app.
June 19, 2023
Very capable app. Seems to be doing everything I need. I really like the ability to change the size of the sample images that align with add-ons. Customer service was top notch on multiple requests for support.
May 9, 2023
Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!