Globo Product Options, Variant
Product personalizer, customize products w/ variant options
Rating
4.9
feedback
4,284
chart
#70
All reviews
Review RSS Feed
Aug. 26, 2024
There chatbot and their service was really very fast, helpful and fantastic. Helen's service was amazing. I appreciate
Aug. 21, 2024
This app works great for the most part. Every once in a while I have issues. Customer service is great but the time zone difference made it take a while not that that can be helped. Still overall satisfied and had a great experience with Helen.
Aug. 9, 2024
Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.
Aug. 8, 2024
4 Stars: Product features are limited - but easy to use 5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen
Aug. 7, 2024
Globo is very helpfull and easy to use. The custmer support was very helpfull. Miss helen has provided very quick and easy to understand solutions
July 4, 2024
Globo is very responsive and helpful! I was having an issue with add-on products, specifically a message stating items were no longer available and they explained the cause for the error. So far, my experience with the app and customer service has been great!
June 26, 2024
The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.
June 12, 2024
the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients
June 9, 2024
Helen was able to help me with my problem and I really appreciated that cuz I was having a lot of difficulties in the beginning
May 30, 2024
I downloaded the app, very easy with the assistant of tutorials and printed information. The app has meet a requirement for our store and very happy with the new custom fields. Thanks to Helen and the support team for providing information on exporting limitations, however a solution and recommendation to another 3rd party via another of shopifys partners has also helped with data migration. The partnership of these additional vendors really does make working on your own store so much easier, particularly when I am very non techincal. Hi -Fi to Globo Product Options - whoop,whoop - Dallas
May 27, 2024
Overall great app i am excited to have it to my shop, help support was also super prompt and did help me solve some issues i encountered.
May 13, 2024
Just signed up for this app. I think it has great potential. I had a little trouble figuring out some things and contacted customer support. Rosie was very helpful! I still have more to learn to know if this will work for our company
May 8, 2024
So far my experience has been pleasant and the helpdesk is prompt and helpful.
April 21, 2024
Now that I know how to use it, it is fantastic!!! the support team are great
April 15, 2024
Rosie has been really supportive throughout our software testing stages. She has a range of knowledge to help us make the right decision for our business. Thank you Rosie!
Store
My Store
Using app
About 18 hours
April 11, 2024
Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products. However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together. Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom. 4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.