All reviews

Rating Breakdown

  • 5
    94% (2,828 ratings)
  • 4
    4% (113 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (51 ratings)
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4 / 5 Share

Feb. 20, 2024

Good support. Dev could fix issues in a timely manner. Impressive!

Store

GLASSIQ

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 30, 2023

The app needs some little adjustments: - look of the variants could be better. - when Adding variants, on the invoices/orders there are a lot of variants. Not really clear Customer service is good they helped me with the issues i got.

Using app

12 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 19, 2023

Rosie has been very helpful

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 10, 2023

Great customer support. Thank you for dealing with my issue.

Using app

24 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Nov. 24, 2023

Me han atendido rápido y Erika ha sido muy amable.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 17, 2023

This app helps us managing our custom products easily. The support team is always there to help.

Using app

About 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Nov. 15, 2023

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

Store

solergo

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 9, 2023

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Store

Laceeze

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 2, 2023

Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 2, 2023

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 29, 2023

編集項目が最初から少ないため、相談する必要がありますがチャットでスムーズに対応していただけるので助かっています。

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2023

Fantastic custiomer service. Set up problem solved almost instantly.

Using app

About 1 year

Total reviews

2

Average rating

2.5

4 / 5 Share

Sept. 12, 2023

It does everything I need, but only some things I want.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 12, 2023

This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me. I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them. Overall a good app.

Using app

12 months

Total reviews

3

Average rating

3.0

4 / 5 Share

June 28, 2023

Nice product and very good and reliable customer service, they will help you until the issue is solved with their developer team

Using app

4 months

Total reviews

5

Average rating

4.8

4 / 5 Share

June 19, 2023

Very capable app. Seems to be doing everything I need. I really like the ability to change the size of the sample images that align with add-ons. Customer service was top notch on multiple requests for support.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 9, 2023

Love this app, easy to use and great customer service. I would like to see the ability to select multiple items otherwise would have given 5 stars!

Using app

About 2 years

Total reviews

7

Average rating

4.9

4 / 5 Share

May 4, 2023

We use this for add on upgrades like signature so it doesn't affect the inventory. Once I figured it out it works, however, I don't like that to add the upgrade fee I have to set up an actual item. This clutters up the invoice and the item pull list. Because it has to be listed as shippable or it ends up on it's own leaving the order open, it also shows up on the customs forms for our interntional orders so we are manually deleting it. If they could fix this so you can just add to the price I would give them 5 stars. For us, the feature is just annoying enough that I'm searching for an alternative app.

Using app

Over 1 year

Total reviews

8

Average rating

4.1

4 / 5 Share

April 26, 2023

Good app for basic customization needs. And when I need to go further, they have a great customer support, very reactive and helpful!

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 21, 2023

It's really easy to use and offers a bunch of functions. Support is really great and very quick. Thank you very much!

Using app

About 23 hours

Total reviews

1

Average rating

4.0