All reviews

Rating Breakdown

  • 5
    94% (2,666 ratings)
  • 4
    4% (107 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

April 25, 2024

good

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Perfect, Rosie help me a lot, great app ever!

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 24, 2024

I was having a lot of issues with this app when I first got it. I couldn't figure out why the new variants I created in the app weren't reflecting on the product I selected. It took some time, but eventually I was able to get someone, Rosie, from Globo to do a live chat with me. It was late at night because they are working from Vietnam, but I was just happy to finally have some help. Rosie walked me through everything and helped me get it setup and even helped me make modifications to my variants to make then easier for my customers to see.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

It is arelly great app and the support is one of the best things of it!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

La aplicación funciona correctamente y la atención al cliente muy rapida. Todo perfecto

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

sehr gute app man kann alles personalisiert einstellen, super support der schnell per chat antwortet.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 24, 2024

I want to express my sincere gratitude to the support team of this app, particularly to Helen, for their incredibly quick response to a recent issue I experienced. The bug was addressed so swiftly that it had minimal impact on my business operations, which is quite remarkable. Their professional and efficient service deserves recognition, and I genuinely recommend this app to other Shopify store owners for its reliability and excellent customer care.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Helpful customer service and super quick to reply.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2024

Many thanks, Rosie! Great support and appreciated for her help. it's really helpful app to customize product template!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Veldig hjelpsom, og kjemperask kundeservice

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

Amazing customer service. Sophie was quick to answer any questions and helped as best as she could. I had some minor issues that they fixed for me as soon as I wrote to them

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

This app is easy to use. It serves my purpose well. Customer service is also very good. I appreciate their assistance each time I ask.

Using app

25 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 21, 2024

Now that I know how to use it, it is fantastic!!! the support team are great

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 21, 2024

Rosie was such a great help with hiding my add-ons! She made such a stressful situation into a really easy one. Would definitely recommend Globo to anyone building their Shopify store! Rosie is the BEST!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

The Globo demo option set made selecting color and size options a breeze! Helen's assistance in customizing it to my needs was invaluable. Highly recommend for anyone looking for a seamless shopping experience. Thanks, Helen and the team!

Store

Surteez

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2024

Actually it was one of the best app and support I've ever had. They gave me all the support I needed and I just don't give 10 stars because I can't do it.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2024

Support was easy to work with

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Been looking for an app to add product variants to my shop without have to add inventory for each variant. Found Globo product and so far it has been working great! I wanted it to fit my theme so I reached out to customer service by email and Helen responded very quickly and was able to fix the boxes to match my theme perfectly! Helen has been amazing!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

I went on the chat because the app wasn't populating on the live website. The team were more than helpful, even help to add some tweaks to my variants for me and answered any questions that I had. Couldn't be more please with this outstanding customer service! 5 stars! Rosie was who I worked with and she was excellent!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Supporto clienti gentile e utile. Avevo un problema ed è stato risolto prontamente.

Using app

9 months

Total reviews

4

Average rating

5.0